Sendcloud Academy

Become a Sendcloud expert in just 63 minutes—absolutely free. Watch more than 20 on-demand video tutorials and start shipping even smarter.

Getting Started

Checkout

Shipping

Tracking

Returns

Analytics

Overview of the process Speed it up Pick-ups International Shipping Damaged, lost, etc. parcels Sendcloud Insurance

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Overview of the process

Getting Started Overview of the process Shipping

Overview of the shipping process

June 13, 2022

Let's go through the whole shipping process—starting with a new order, and finishing by checking on a shipment’s status.

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Shipping Speed it up

Shipping defaults

June 13, 2022

Set up the default shipping method, parcel weight, and insurance.

Shipping Speed it up

Shipping rules

June 13, 2022

Have the right parameters set for each shipment with no manual work.

Shipping Speed it up

Pack&Go

June 13, 2022

Streamline warehouse processes even if you're not a logistical mastermind.

Shipping Speed it up

Boxes

June 13, 2022

Boxes are a quick way to fill in shipments' dimensions automatically.

Shipping Speed it up

Saved contacts

June 13, 2022

Save each customers’ information and reuse it when the same person orders from again.

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Pick-ups Shipping

Pick-ups

June 13, 2022

Request carriers to collect parcels at your location.

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All Analytics Checkout Damaged, lost, etc. parcels Getting Started Overview of the process Pick-ups Returns Sendcloud Insurance Shipping Speed it up Tracking

Getting Started

Connect your store

June 13, 2022

Once your shop is synced to the platform, all your orders will be imported automatically.

Getting Started

Enable carriers

June 13, 2022

Enable carriers with one click or add you own contract.

Getting Started

Add addresses and a payment method

June 13, 2022

The two must-haves to start printing your shipping labels.

Getting Started

Set up your brand

June 13, 2022

Your logo will appear in tracking emails, your tracking page, your return portal, and on your shipping labels.

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Damaged, lost, etc. parcels

Damaged, lost, etc. parcels Shipping

Damaged, lost, delayed parcels

June 13, 2022

Submit carrier support tickets in Sendcloud for hassle-free issue resolution.

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Sendcloud Insurance

Sendcloud Insurance Shipping

Sendcloud Insurance

June 13, 2022

Use affordable shipping insurance and enjoy the peace of mind that comes with worldwide coverage and the promise of a full refund—even if a carrier doesn’t own up to negligence.

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Service points map

June 13, 2022

Offer your customers access to the biggest network of service points in Europe.

Dynamic Checkout: Service point delivery

June 13, 2022

Dynamic Checkout: Standard delivery

June 13, 2022

Dynamic Checkout: Same day delivery

June 13, 2022

Dynamic Checkout: Nominated day delivery

June 13, 2022

Dynamic Checkout: Webinar

June 13, 2022

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Tracking emails

June 13, 2022

Cement your brand in your customer’s mind, and make sure they keep coming back in the future.

Tracking page

June 13, 2022

Reinforce your branding in your customer’s mind, entice them to follow you on social media, or re-engage them with promotional banners.

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Overview of the return process

June 13, 2022

Let's go through the return process step by step.

Return portal

June 13, 2022

Put your return process on autopilot to make life easier not just for you, but also for your customers.

Return rules

June 13, 2022

Just like Shipping Rules help you automate shipping, Return Rules are here to optimize your return process.

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Analytics

June 13, 2022

Get insights into your shipping and return data in one clear overview.

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