Sendcloud Academy

Become a Sendcloud expert in just 63 minutes—absolutely free. Watch more than 20 on-demand video tutorials and start shipping even smarter.

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Getting Started

Connect your store

June 13, 2022
Once your shop is synced to the platform, all your orders will be imported automatically.
Getting Started

Enable carriers

June 13, 2022
Enable carriers with one click or add you own contract.
Getting Started

Add addresses and a payment method

June 13, 2022
The two must-haves to start printing your shipping labels.
Getting Started

Set up your brand

June 13, 2022
Your logo will appear in tracking emails, your tracking page, your return portal, and on your shipping labels.
Getting StartedOverview of the processShipping

Overview of the shipping process

June 13, 2022
Let's go through the whole shipping process—starting with a new order, and finishing by checking on a shipment’s status.

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Getting StartedOverview of the processShipping

Overview of the shipping process

June 13, 2022
Let's go through the whole shipping process—starting with a new order, and finishing by checking on a shipment’s status.

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ShippingSpeed it up

Shipping defaults

June 13, 2022
Set up the default shipping method, parcel weight, and insurance.
ShippingSpeed it up

Shipping rules

June 13, 2022
Have the right parameters set for each shipment with no manual work.
ShippingSpeed it up

Pack&Go

June 13, 2022
Streamline warehouse processes even if you're not a logistical mastermind.
ShippingSpeed it up

Boxes

June 13, 2022
Boxes are a quick way to fill in shipments' dimensions automatically.
ShippingSpeed it up

Saved contacts

June 13, 2022
Save each customers’ information and reuse it when the same person orders from again.

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Pick-upsShipping

Pick-ups

June 13, 2022
Request carriers to collect parcels at your location.

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Getting Started

Connect your store

June 13, 2022
Once your shop is synced to the platform, all your orders will be imported automatically.
Getting Started

Enable carriers

June 13, 2022
Enable carriers with one click or add you own contract.
Getting Started

Add addresses and a payment method

June 13, 2022
The two must-haves to start printing your shipping labels.
Getting Started

Set up your brand

June 13, 2022
Your logo will appear in tracking emails, your tracking page, your return portal, and on your shipping labels.

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Damaged, lost, etc. parcelsShipping

Damaged, lost, delayed parcels

June 13, 2022
Submit carrier support tickets in Sendcloud for hassle-free issue resolution.

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Sendcloud InsuranceShipping

Sendcloud Insurance

June 13, 2022
Use affordable shipping insurance and enjoy the peace of mind that comes with worldwide coverage and the promise of a full refund—even if a carrier doesn’t own up to negligence.

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Checkout

Service points map

June 13, 2022
Offer your customers access to the biggest network of service points in Europe.

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Tracking

Tracking emails

June 13, 2022
Cement your brand in your customer’s mind, and make sure they keep coming back in the future.
Tracking

Tracking page

June 13, 2022
Reinforce your branding in your customer’s mind, entice them to follow you on social media, or re-engage them with promotional banners.

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Returns

Overview of the return process

June 13, 2022
Let's go through the return process step by step.
Returns

Return portal

June 13, 2022
Put your return process on autopilot to make life easier not just for you, but also for your customers.
Returns

Return rules

June 13, 2022
Just like Shipping Rules help you automate shipping, Return Rules are here to optimize your return process.

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Analytics

Analytics

June 13, 2022
Get insights into your shipping and return data in one clear overview.

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and reveal your store’s full potential with reliable shipping partner.

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