Powerful shipping software for your business
Whether you’re a multi-national or a startup, we have a plan
to help you grow. Let’s see which suits you best!
Yearly Monthly
(Save 10%) YOUR MATCH!
YOUR MATCH!
YOUR MATCH!
YOUR MATCH!
Essential
Free ⓘ
Start offering more shipping options in your online store with our competitive shipping rates.
- Use pre-negotiated shipping rates
- No own carrier contract options
- Service points in your checkout
- Branded tracking emails
- Personalised return portal
Small Shop
€ 45/mo
€ 40/mo
Billed annually
Combine your own carrier contract with our shipping platform and brand your entire shipping experience.
Everything in Essential, plus:
- Use pre-negotiated shipping rates
- Own contract up to 400/month
- Max. 5 smart shipping rules
- Schedule pick-ups with carriers
- Branded track & trace page
Large Shop
€ 99/mo
€ 89/mo
Billed annually
Turn delivery into marketing! Strengthen your brand's visibility and maximize cross- and upselling potential.
Everything in Small Shop, plus:
- Use pre-negotiated shipping rates
- Own contract up to 1000/month
- Unlimited shipping rules
- Widgets on track & trace page
- Pack & Go picking solution
Essential
Free ⓘ
Start offering more shipping options in your online store with our competitive shipping rates.
- Use pre-negotiated shipping rates
- No own carrier contract options
- Service points in your checkout
- Branded tracking emails
- Personalised return portal
Small Shop
€ 45/mo
Billed monthly
Combine your own carrier contract with our shipping platform and brand your entire shipping experience.
Everything in Essential, plus:
- Use pre-negotiated shipping rates
- Own contract up to 400/month
- Max. 5 smart shipping rules
- Schedule pick-ups with carriers
- Branded track & trace page
Large Shop
€ 99/mo
Billed monthly
Turn delivery into marketing! Strengthen your brand's visibility and maximize cross- and upselling potential.
Everything in Small Shop, plus:
- Use pre-negotiated shipping rates
- Own contract up to 1000/month
- Unlimited shipping rules
- Widgets on track & trace page
- Pack & Go picking solution
Compare plans
Wondering how you can access your favourite features? Here’s the full plan breakdown.
General features
Essential
START FOR FREESmall Shop
START TRIALLarge Shop
START TRIALBusiness
START TRIALConnected shop integrations
2
5
unlimited
unlimited
Customer support
email + chat
email + chat + phone
dedicated customer service agent
dedicated account manager
Use our pre-negotiated carrier rates
✔
✔
✔
✔
Max. shipments/month
unlimited shipments/month
unlimited shipments/month
unlimited shipments/month
unlimited shipments/month
Discount on standard shipping rates
+
++
+++
++++
Use your own carrier contracts
-
✔
✔
✔
Max. shipments/month
-
max. 400
shipments/month
max. 1000
shipments/month
Starting at 2500
shipments/month
Price / created label
when you exceed your limit
-
€0,12 / created label
€0,12 / created label
€0,12 / created label
Schedule carrier pick-ups
-
✔
✔
✔
API access
✔
✔
✔
✔
Analytics dashboard
✔
✔
✔
✔
Uptime of 99.99%
✔
✔
✔
✔
Checkout
Integrate service points in your checkout
✔
✔
✔
✔
Offer multiple shipping methods
✔
✔
✔
✔
-
Shipping
Carrier independent insurance
from € 0.38
from € 0.38
from € 0.38
from € 0.38
Print shipping labels in one click
✔
✔
✔
✔
Add your logo to shipping labels
✔
✔
✔
✔
Automate workflow with shipping rules
-
max. 5 rules
unlimited rules
unlimited rules
Export parcel data as a CSV file
-
-
✔
✔
Pack & Go efficient order processing
-
-
✔
✔
Print picking lists
-
-
✔
✔
Print packing slips
-
-
✔
✔
Barcode scanner support
-
-
✔
✔
Tracking
Automatically send branded tracking mail(s)
✔
✔
✔
✔
Multilingual support
✔
✔
✔
✔
Choose when tracking mails are sent
-
✔
✔
✔
Set up your own branded tracking page
-
✔
✔
✔
Add custom promotional banners to your tracking page
-
-
✔
✔
Add your Instagram feed to your tracking page
-
-
✔
✔
Remove Sendcloud watermark
-
-
-
✔
Returns
Create and mail return labels
✔
✔
✔
✔
Branded self-service return portal
✔
✔
✔
✔
Show order items in your return portal
✔
✔
✔
✔
International returns
✔
✔
✔
✔
Remove Sendcloud watermark
-
-
-
✔
Discounted shipping rates
The higher the plan, the higher the discount on our pre-negotiated shipping rates. Here’s some examples of our most used carriers:
Available countries
Essential
START FOR FREESmall Shop
START TRIALLarge Shop
START TRIALBusiness
START TRIAL
Austria
€3.70
€3.55
-4.0%
€3.45
-6.8%
€3.35
-9.5%
Belgium
€5.15
€4.95
-3.9%
€4.70
-8.7%
€4.45
-13.6%
France
€4.00
€4.00
-0.0%
€4.00
-0.0%
€4.00
-0.0%
Germany
€3.85
€3.65
-5.2%
€3.60
-6.5%
€3.55
-7.8%
Spain
€2.96
€2.83
-4.4%
€2.70
-8.8%
€2.57
-13.2%
The Netherlands
€5.65
€5.40
-4.4%
€5.15
-6.4%
€4.95
-10.0%
Rates mentioned are indications of the lowest available rates for domestic shipments to home addresses. Price modifications and type errors reserved.
Frequently asked questions
Can’t find the answer to your question? Try searching for what you need in our Help Center or get in touch with our team!
Can I try Sendcloud before committing to a plan?
Yes! You can start out using the basics of Sendcloud through our Essential plan, completely free of charge: you only pay our pre-negotiated shipping rate per shipment – like you would for any shipment, but cheaper. Want to try more features? All paid Sendcloud plans come with a free trial period.
How does the free Essential plan work?
Whether you’re a multi-national or a startup, we want Sendcloud to be available to anyone. Smaller stores can start for free with competitive discounted shipping rates using our free Essential plan. You only pay the rate per shipment.
Growing bigger? Sendcloud supports you through your entire lifecycle – adding more features and lowering the rates as your business grows. The highest plan has the best shipment rates, but if you use a paid plan, we also offer the service to connect your own carrier contracts and rates. This way you always have the best rates for your store.
Is there a setup fee?
No. There are no setup fees on any of our plans.
Can I change my plan later on?
Absolutely! You can upgrade, downgrade or cancel your plan every month – or after the contract period you’ve agreed upon with our Sales team.
How does the invoicing work?
When shipping via our discounted shipping rates you will get an invoice every two weeks for the shipping labels you created with Sendcloud. If you have a paid plan, you will receive an invoice once a month for the subscription.
All invoices are paid via direct debit. This means that before you start using Sendcloud, you need to do a €0,01 payment to verify your bank account. After this payment, all your invoices will be paid automatically via direct debit, 5 days after you receive an invoice.
Are the prices including or excluding VAT?
All prices on our website and in your Sendcloud account are exclusive VAT, this is because we only offer services to businesses and not to consumers.
How does Sendcloud's business model work?
Whether you’re a multi-national or a startup, we want Sendcloud to be available to anyone. Smaller stores can start for free with competitive discounted shipping rates using our free Essential plan. You only pay the rate per shipment, invoiced biweekly.
Growing bigger? With our paid plans we support you through your entire lifecycle – adding more features and lowering the rates as your business grows. You pay the discounted rate per shipment, plus a monthly subscription fee.
Want to use your own carrier contracts and rates instead of ours? If you use a paid Sendcloud plan, that’s no problem. This way you always have the best rates through your own carriers and you only pay us a monthly subscription fee. Neat, right?
