Free
Great for online shops that ship less than 50 parcels per month.
€ 0
- Use Sendcloud’s discounted rates
- Max. 2 shop integrations
- Max. 50 labels/month
- Limited tracking emails for 2 languages
- Email & live chat support
- Manual return labels
- Service point in checkout
- Ship with your own contracts
- Intelligent shipping rules
- Pack & Go
- Branded return portal
- Customer Success Manager
Lite
For online shops that ship between 50-400 parcels per month.
€ 25/mo
+ 0.09 per label
€ 23/mo
+ 0.09 per label
- Use Sendcloud’s discounted rates
- Max. 3 shop integrations
- Max. 400 labels/month
- Full suite of tracking emails for 2 languages
- Email & live chat support
- Manual return labels
- Dynamic Checkout (Standard delivery)
- Ship with your own contracts
- Max. 5 automated shipping rules
- Branded tracking page
- Pack & Go
- Branded return portal
- Customer Success Manager
Growth
For online shops that ship between 400-1,000 parcels per month.
€ 75/mo
+ 0.08 per label
€ 70/mo
+ 0.08 per label
- Use Sendcloud’s discounted rates
- Max. 5 shop integrations
- Max. 1,000 labels/month
- Full suite of tracking emails for 6 languages
- Phone, email & live chat support
- Manual return labels
- Dynamic Checkout (Standard delivery)
- Ship with your own contracts
- Max. 10 automated shipping rules
- Branded tracking page
- Pack & Go
- Branded return portal
- Customer Success Manager
Premium
Enterprise
Enterprise shipping platform, built to help you scale internationally.
For online shops that ship over 1,000 parcels per month.
€ 149/mo
+ 0.07 per label
€ 138/mo
+ 0.07 per label
Let’s talk
- Use Sendcloud’s discounted rates
- Unlimited shop integrations
- Max. 10,000 labels/month
- Full suite of tracking emails for 6 languages
- Phone, email & live chat support
- Branded return portal
- Dynamic Checkout with Nominated Day delivery
- Ship with your own contracts
- Unlimited shipping rules
- Branded tracking page
- Pack & Go
- Customer Success Manager
- All features from other plans
- Crossborder shipping network
- Access to 300,000+ delivery points
- WMS and/or ERP integration
- Custom API integration
- 99.9% Uptime
- Customer Success Manager
Join 23,000+ businesses shipping with Sendcloud
Compare plans
Wondering how you can access your favourite features? Here’s the full plan breakdown.
Connected shop integrations
Max. 2
Max. 3
Max. 5
unlimited
Use Sendcloud’s discounted rates
Value of shipping rates discount
+
++
+++
++++
Analytics dashboard
API access
Add your own shipping contract
Max. shipments/month with your own contract
Max. 400 labels/month
Max. 1,000 labels/month
Max. 10,000 labels/month
Price/label (after exceeding monthly limit)
€0.15 / label
€0.15 / label
€0.15 / label
Set up carrier pickups
Sub-users
2
5
10
Shipping
Parcel insurance
from €0.38
from €0.38
from €0.38
from €0.38
Print shipping labels in one click
Add your logo to shipping labels
Create smart shipping rules
Max. 5
Max. 10
Unlimited
Export shipping data as CSV
Pack & Go
Print picking lists
Print packing slips
Barcode scanner compatibility
Support
Live chat
Phone
Designated customer success manager
Tracking
Branded tracking emails
Multi-language support
Max. 2 languages
Max. 2 languages
Choose when tracking emails are sent
Branded tracking page
Add promotional banners to your tracking page
Embed Instagram posts on your tracking page
Remove Sendcloud watermark
Returns
Manual return form
Return label in the box
International returns
Pick-ups for returns
Return API V3
Branded self-service return portal
Return portal API
Create smart return rules
Paid returns
Remove Sendcloud watermark
Checkout
Service point picker in your checkout
Dynamic checkout
Standard delivery
Standard & Same-day delivery
Standard, Same-day, and Nominated day delivery
F.A.Q.
Can’t find the answer to your question? Try searching for what you need in our Help Center or get in touch with our team!
Can I try Sendcloud before committing to a plan?
Yes! You can start out using the basics of Sendcloud through our Free plan, completely free of charge: you only pay our pre-negotiated shipping rate per shipment – as you would for any shipment, but cheaper. Want to try more features? All paid Sendcloud plans come with a free trial period.
How does the free Free plan work?
Whether you’re a multi-national or a startup, we want Sendcloud to be available to anyone. Smaller stores can start for free with competitive discounted shipping rates using our Free plan. You only pay the rate per shipment.
Growing bigger? Sendcloud supports you through your entire lifecycle – adding more features and lowering the rates as your business grows. The highest plan has the best shipment rates, but if you use a paid plan, we also offer the service to connect your own carrier contracts and rates. This way you always have the best rates for your store.
Is there a setup fee?
No. There are no setup fees on any of our plans.
Can I change my plan later on?
Absolutely! You can upgrade, downgrade or cancel your plan every month – or after the contract period you’ve agreed upon with our Sales team.
How does the invoicing work?
When shipping via our discounted shipping rates you will get an invoice every two weeks for the shipping labels you created with Sendcloud. If you have a paid plan, you will receive an invoice once a month for the subscription.
All invoices are paid via direct debit. This means that before you start using Sendcloud, you need to do a £0.01 payment to verify your bank account. After this payment, all your invoices will be paid automatically via direct debit, 5 days after you receive an invoice.
Are the prices including or excluding VAT?
All prices on our website and in your Sendcloud account are exclusive VAT, this is because we only offer services to businesses and not to consumers.
How does Sendcloud's business model work?
Whether you’re a multi-national or a startup, we want Sendcloud to be available to anyone. Smaller stores can start for free with competitive discounted shipping rates using our Free plan. You only pay the rate per shipment, invoiced biweekly.
Growing bigger? With our paid plans we support you through your entire lifecycle – adding more features and lowering the rates as your business grows. You pay the discounted rate per shipment, plus a monthly subscription fee.
Want to use your own carrier contracts and rates instead of ours? If you use a paid Sendcloud plan, that’s no problem. This way you always have the best rates through your own carriers and you only pay us a monthly subscription fee. Neat, right?