Essential
Unlimited shipments
Free
Start offering more shipping options in your online store with our competitive shipping rates.
✔ Use our pre-negotiated shipping rates
✔ Service points in your checkout
✔ Automatic tracking mail
Small Shop
Up to 400 shipments/month
€45
monthly
Combine your own carrier contract with our carrier pricing and brand the entire shipping experience of your customer.
✔ Add your own carrier contract
✔ Branded track & trace page
✔ Schedule pick-ups with carriers
Large Shop
Up to 1000 shipments/month
€99
monthly
Turn delivery into marketing. Strengthen your brand's visibility and maximize cross- & upselling potential.
✔ Widgets on track & trace page
✔ Dedicated CS agent
✔ Unlimited shipping rules
Business
Select shipments/month
€199
monthly
shipments per month
Automate your order picking process and get a head start with the help from our specialists.
✔ Picking solution
✔ Remove SendCloud watermark
✔ Dedicated account manager
Compare plans
General features
Essential
Small Shop
Large Shop
Business
Connected shops
2
5
Unlimited
Unlimited
Customer support
email + chat
email + chat + phone
Dedicated CS agent
Dedicated account manager
SendCloud carrier discounts
+
++
+++
++++
Add your own carrier contract
✘
✔
✔
✔
Schedule carrier pickups
✘
✔
✔
✔
API access
✔
✔
✔
✔
Analytics dashboard
✔
✔
✔
✔
Uptime of 99,99%
✔
✔
✔
✔
Checkout
Integrate service points in your checkout
✔
✔
✔
✔
Offer multiple shipping methods
✔
✔
✔
✔
Shipping
Carrier independent insurance
from €0,45
from €0,45
from €0,45
from €0,45
Print shipping labels in one click
✔
✔
✔
✔
Add your logo to shipping labels
✔
✔
✔
✔
Automate your workflow with shipping rules
✘
5 rules
Unlimited rules
Unlimited rules
Process orders more efficient with Pack & Go
✘
✘
✘
✔
Print picking lists
✘
✘
✘
✔
Print packing slips
✘
✘
✘
✔
Barcode scanner support
✘
✘
✘
✔
Tracking
Automatically send branded tracking mail(s)
✔
✔
✔
✔
Multilingual support
✔
✔
✔
✔
Choose when tracking mails are sent
✘
✔
✔
✔
Set up your own branded tracking page
✘
✔
✔
✔
Add custom promotional banners to your tracking page
✘
✘
✔
✔
Add your Instagram feed to your tracking page
✘
✘
✔
✔
Remove SendCloud watermark
✘
✘
✘
✔
Returns
Create and mail return labels
✔
✔
✔
✔
Branded return portal
✔
✔
✔
✔
Show order items in your return portal
✔
✔
✔
✔
International returns
✔
✔
✔
✔
Remove SendCloud watermark
✘
✘
✘
✔
Special shipping rates
Domestic home delivery
Essential
Small Shop
Large Shop
Business
Austria
from €3,70
from €3,55
from €3,45
from €3,35
Belgium
from €5,15
from €4,95
from €4,70
from €4,45
France
from €4,00
from €4,00
from €4,00
from €4,00
Germany
from €3,85
from €3,65
from €3,60
from €3,55
The Netherlands
from €5,50
from €5,40
from €5,06
from €4,80
Domestic service point delivery
Austria
from €3,70
from €3,55
from €3,45
from €3,35
Belgium
from €3,80
from €3,80
from €3,80
from €3,80
France
from €3,79
from €3,79
from €3,79
from €3,79
Germany
from €3,85
from €3,65
from €3,60
from €3,55
The Netherlands
from €4,59
from €4,28
from €3,98
from €3,74
Frequently asked questions
Will the carrier pick up my parcel?
From 100 parcels/month it’s possible to arrange a pickup with some carriers. These pickups are not scheduled automatically when creating labels. You need to request a pickup via your SendCloud account. If you are shipping less than 100 parcels/month you need to drop parcels off at the service point of the carrier you want to ship with.
*Pickups are not available for French carriers.
Are the prices including or excluding VAT?
All prices on our website and in your SendCloud account are excluding VAT, this is because we only offer services to businesses and not to consumers.
How does the invoicing work?
When shipping via our discounted shipping rates you will get an invoice every two weeks for the shipping labels you created with SendCloud. If you have a SendCloud subscription (Flex or Plus) you will receive an invoice once a month for this subscription.
All invoices are paid via direct debit. This means that before you start using SendCloud, you need to do a €0,01 payment to verify your bank account. After this payment, all your invoices will be paid automatically via direct debit, 5 days after you receive an invoice.
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