Powerful shipping software for your business

Whether you’re a multi-national or a startup, we have a plan
to help you grow. Let’s see which suits you best!

SELECT YOUR MONTHLY SHIPPING VOLUME

012,500+

RECOMMENDED

RECOMMENDED

RECOMMENDED

RECOMMENDED

Essential

Free

Start offering more shipping options in your online store with our competitive shipping rates.

Free plan includes:

  • Use pre-negotiated shipping rates
  • Service points in your checkout
  • Branded tracking and return portal
GET STARTED NOW

Small Shop

€ 45/mo

Combine your own carrier contract with our shipping platform and brand your entire shipping experience.

Everything in Essential, plus:

  • Add your own carrier contract
  • Schedule pick-ups with carriers
  • Branded track & trace page
START 14-DAY TRIAL

Large Shop

€ 99/mo

Turn delivery into marketing! Strengthen your brand's visibility and maximize cross- and upselling potential.

Everything in Small Shop, plus:

  • Unlimited shipping rules
  • Widgets on track & trace page
  • Dedicated customer service agent
START 14-DAY TRIAL

Business

€ 199/mo

Automate your order picking process and get a head start with tailor-made help from our specialists.

Everything in Large Shop, plus:

  • Pack & Go picking solution
  • Remove Sendcloud watermark
  • Dedicated account manager

Compare plans

Wondering how you can access your favourite features? Here’s the full plan breakdown.

General features

Small Shop

START TRIAL

Large Shop

START TRIAL

Business

CUSTOM OFFER

Connected shop integrations

2

5

unlimited

unlimited

Customer support

email + chat

email + chat + phone

dedicated customer service agent

dedicated account manager

Use our pre-negotiated carrier rates

Max. shipments/month

unlimited shipments/month

unlimited shipments/month

unlimited shipments/month

unlimited shipments/month

Discount on standard shipping rates

+

++

+++

++++

Use your own carrier contracts

-

Max. shipments/month

-

max. 400
shipments/month

max. 1000
shipments/month

unlimited
shipments/month

Schedule carrier pick-ups

-

API access

Analytics dashboard

Uptime of 99.99%

Checkout

Integrate service points in your checkout

Offer multiple shipping methods

Shipping

Carrier independent insurance

from € 0.45

from € 0.45

from € 0.45

from € 0.45

Print shipping labels in one click

Add your logo to shipping labels

Automate workflow with shipping rules

-

max. 5 rules

unlimited rules

unlimited rules

Pack & Go efficient order processing

-

-

-

Print picking lists

-

-

-

Print packing slips

-

-

-

Barcode scanner support

-

-

-

Tracking

Automatically send branded tracking mail(s)

Multilingual support

Choose when tracking mails are sent

-

Set up your own branded tracking page

-

Add custom promotional banners to your tracking page

-

-

Add your Instagram feed to your tracking page

-

-

Remove Sendcloud watermark

-

-

-

Returns

Create and mail return labels

Branded self-service return portal

Show order items in your return portal

International returns

Remove Sendcloud watermark

-

-

-

Discounted shipping rates

The higher the plan, the higher the discount on our pre-negotiated shipping rates. Here’s some examples of our most used carriers:

Available countries

Small Shop

START TRIAL

Large Shop

START TRIAL

Business

CUSTOM OFFER

Austria

€3.70

€3.55

-4.0%

€3.45

-6.8%

€3.35

-9.5%

Belgium

€5.15

€4.95

-3.9%

€4.70

-8.7%

€4.45

-13.6%

France

€4.00

€4.00

-0.0%

€4.00

-0.0%

€4.00

-0.0%

Germany

€3.85

€3.65

-5.2%

€3.60

-6.5%

€3.55

-7.8%

Spain

€2.96

€2.83

-4.4%

€2.70

-8.8%

€2.57

-13.2%

The Netherlands

€5.65

€5.40

-4.4%

€5.15

-6.4%

€4.95

-10.0%

Rates mentioned are indications of the lowest available rates for domestic shipments to home addresses. Price modifications and type errors reserved.

Frequently asked questions

Can’t find the answer to your question? Try searching for what you need in our Help Center or get in touch with our team!

Can I try Sendcloud before committing to a plan?

Yes! You can start out using the basics of Sendcloud through our Essential plan, completely free of charge: you only pay our pre-negotiated shipping rate per shipment – like you would for any shipment, but cheaper. Want to try more features? All paid Sendcloud plans come with a free trial period.

How does the free Essential plan work?

Whether you’re a multi-national or a startup, we want Sendcloud to be available to anyone. Smaller stores can start for free with competitive discounted shipping rates using our free Essential plan. You only pay the rate per shipment.

Growing bigger? Sendcloud supports you through your entire lifecycle – adding more features and lowering the rates as your business grows. The highest plan has the best shipment rates, but if you use a paid plan, we also offer the service to connect your own carrier contracts and rates. This way you always have the best rates for your store.

Is there a setup fee?

No. There are no setup fees on any of our plans.

Can I change my plan later on?

Absolutely! You can upgrade, downgrade or cancel your plan every month – or after the contract period you’ve agreed upon with our Sales team.

How does the invoicing work?

When shipping via our discounted shipping rates you will get an invoice every two weeks for the shipping labels you created with Sendcloud. If you have a paid plan, you will receive an invoice once a month for the subscription.

All invoices are paid via direct debit. This means that before you start using Sendcloud, you need to do a €0,01 payment to verify your bank account.  After this payment, all your invoices will be paid automatically via direct debit, 5 days after you receive an invoice.

Are the prices including or excluding VAT?

All prices on our website and in your Sendcloud account are exclusive VAT, this is because we only offer services to businesses and not to consumers.

How does Sendcloud's business model work?

Whether you’re a multi-national or a startup, we want Sendcloud to be available to anyone. Smaller stores can start for free with competitive discounted shipping rates using our free Essential plan. You only pay the rate per shipment, invoiced biweekly.

Growing bigger? With our paid plans we support you through your entire lifecycle – adding more features and lowering the rates as your business grows. You pay the discounted rate per shipment, plus a monthly subscription fee.

Want to use your own carrier contracts and rates instead of ours? If you use a paid Sendcloud plan, that’s no problem. This way you always have the best rates through your own carriers and you only pay us a monthly subscription fee. Neat, right?