RETURNS MANAGEMENT SOFTWARE
Take the hassle out of returns, for you and your customers
Manage returns from all sales channels within one platform. Offer a simple returns process for your customers, while staying in control by automating your return policy.
RETURNS MANAGEMENT SOFTWARE
Take the hassle out of returns, for you and your customers
Manage returns from all sales channels within one platform. Offer a simple returns process for your customers, while staying in control by automating your return policy.
RETURNS MANAGEMENT SOFTWARE
Take the hassle out of returns, for you and your customers
Manage returns from all sales channels within one platform. Offer a simple returns process for your customers, while staying in control by automating your return policy.
Control every return on your terms
Ensure your return rules are applied across items, regions, and channels. You decide when to accept, reject, or charge when necessary.
Build loyalty through simple returns
Make returns simple to build trust and encourage repeat business. Automatic updates keep customers informed, reducing support inquiries.
Boost margins with smarter returns
Focus on growth, not returns. Use return insights to improve product pages, lower return rates, and apply the best return methods.
Control every return on your terms
Ensure your return rules are applied across items, regions, and channels. You decide when to accept, reject, or charge when necessary.
Build loyalty through simple returns
Make returns simple to build trust and encourage repeat business. Automatic updates keep customers informed, reducing support inquiries.
Boost margins with smarter returns
Focus on growth, not returns. Use return insights to improve product pages, lower return rates, and apply the best return methods.
Control every return on your terms
Ensure your return rules are applied across items, regions, and channels. You decide when to accept, reject, or charge when necessary.
Build loyalty through simple returns
Make returns simple to build trust and encourage repeat business. Automatic updates keep customers informed, reducing support inquiries.
Boost margins with smarter returns
Focus on growth, not returns. Use return insights to improve product pages, lower return rates, and apply the best return methods.
How it works: Your returns, smarter and simpler
Put returns on autopilot with the return portal
Let consumers get their return labels themselves in the branded return portal. Define your criteria, keep track of data, and reduce your return rate.
Print return labels and shipping labels in bulk
Enter new markets with international returns
Let customers cover the costs with paid returns
Cut down emissions with green returns
Put returns on autopilot with the return portal
Let consumers get their return labels themselves in the branded return portal. Define your criteria, keep track of data, and reduce your return rate.
Print return labels and shipping labels in bulk
Enter new markets with international returns
Let customers cover the costs with paid returns
Cut down emissions with green returns
Put returns on autopilot with the return portal
Let consumers get their return labels themselves in the branded return portal. Define your criteria, keep track of data, and reduce your return rate.
Print return labels and shipping labels in bulk
Enter new markets with international returns
Let customers cover the costs with paid returns
Cut down emissions with green returns
Connect your favorite tools to Sendcloud’s returns management software
E-commerce platforms
WMS
Popular in Europe
Marketplaces
ERP
Other
Connect your favorite tools to Sendcloud’s returns management software
E-commerce platforms
WMS
Popular in Europe
Marketplaces
ERP
Other
Connect your favorite tools to Sendcloud’s returns management software
E-commerce platforms
WMS
Popular in Europe
Marketplaces
ERP
Other
Return parcels to Europe starting from €3,39 with our pre-negotiated return rates
Connect your webshop and get access to our pre-negotiated return rates. Want to ship with your own contract? Sure thing! We are flexible.
Return parcels to Europe starting from €3,39 with our pre-negotiated return rates
Connect your webshop and get access to our pre-negotiated return rates. Want to ship with your own contract? Sure thing! We are flexible.
Return parcels to Europe starting from €3,39 with our pre-negotiated return rates
Connect your webshop and get access to our pre-negotiated return rates. Want to ship with your own contract? Sure thing! We are flexible.
Explore returns for every situation
What our customers say
At Sendcloud, our customers are at the heart of everything we do. Their feedback drives us to innovate, adapt, and stay flexible in meeting the ever-changing demands of today’s market.
PittaRosso 🇮🇹
"Thanks to Sendcloud, we have all the customer’s order information on one platform, allowing us to manage returns and refunds efficiently."
Dreaminzzz 🇫🇷
"The Sendcloud return portal is a great help to us and makes our customer service very professional. It's a big time saver for us and the customer."
Immersive Display 🇫🇷
“Whether it’s printing labels, adding new carriers or managing returns, Sendcloud makes our lives easier.”
Bunzlau Castle 🇳🇱
“Our customers can register their returns themselves via the return portal. This leads to higher customer satisfaction and our employees can now address more important issues.”
Jimmy Joy 🇳🇱
"We used to have piles of packing slips, we couldn't set the weight and many packages were returned because the address was incorrect. We don't have that anymore. Sendcloud saves us a lot of time!"
PittaRosso 🇮🇹
"Thanks to Sendcloud, we have all the customer’s order information on one platform, allowing us to manage returns and refunds efficiently."
Dreaminzzz 🇫🇷
"The Sendcloud return portal is a great help to us and makes our customer service very professional. It's a big time saver for us and the customer."
Immersive Display 🇫🇷
“Whether it’s printing labels, adding new carriers or managing returns, Sendcloud makes our lives easier.”
Bunzlau Castle 🇳🇱
“Our customers can register their returns themselves via the return portal. This leads to higher customer satisfaction and our employees can now address more important issues.”
Jimmy Joy 🇳🇱
"We used to have piles of packing slips, we couldn't set the weight and many packages were returned because the address was incorrect. We don't have that anymore. Sendcloud saves us a lot of time!"
PittaRosso 🇮🇹
"Thanks to Sendcloud, we have all the customer’s order information on one platform, allowing us to manage returns and refunds efficiently."
Dreaminzzz 🇫🇷
"The Sendcloud return portal is a great help to us and makes our customer service very professional. It's a big time saver for us and the customer."
Immersive Display 🇫🇷
“Whether it’s printing labels, adding new carriers or managing returns, Sendcloud makes our lives easier.”
Bunzlau Castle 🇳🇱
“Our customers can register their returns themselves via the return portal. This leads to higher customer satisfaction and our employees can now address more important issues.”
Jimmy Joy 🇳🇱
"We used to have piles of packing slips, we couldn't set the weight and many packages were returned because the address was incorrect. We don't have that anymore. Sendcloud saves us a lot of time!"
PittaRosso 🇮🇹
"Thanks to Sendcloud, we have all the customer’s order information on one platform, allowing us to manage returns and refunds efficiently."
Dreaminzzz 🇫🇷
"The Sendcloud return portal is a great help to us and makes our customer service very professional. It's a big time saver for us and the customer."
Immersive Display 🇫🇷
“Whether it’s printing labels, adding new carriers or managing returns, Sendcloud makes our lives easier.”
Bunzlau Castle 🇳🇱
“Our customers can register their returns themselves via the return portal. This leads to higher customer satisfaction and our employees can now address more important issues.”
Jimmy Joy 🇳🇱
"We used to have piles of packing slips, we couldn't set the weight and many packages were returned because the address was incorrect. We don't have that anymore. Sendcloud saves us a lot of time!"
What our customers say
At Sendcloud, our customers are at the heart of everything we do. Their feedback drives us to innovate, adapt, and stay flexible in meeting the ever-changing demands of today’s market.
PittaRosso 🇮🇹
"Thanks to Sendcloud, we have all the customer’s order information on one platform, allowing us to manage returns and refunds efficiently."
Dreaminzzz 🇫🇷
"The Sendcloud return portal is a great help to us and makes our customer service very professional. It's a big time saver for us and the customer."
Immersive Display 🇫🇷
“Whether it’s printing labels, adding new carriers or managing returns, Sendcloud makes our lives easier.”
Bunzlau Castle 🇳🇱
“Our customers can register their returns themselves via the return portal. This leads to higher customer satisfaction and our employees can now address more important issues.”
Jimmy Joy 🇳🇱
"We used to have piles of packing slips, we couldn't set the weight and many packages were returned because the address was incorrect. We don't have that anymore. Sendcloud saves us a lot of time!"
PittaRosso 🇮🇹
"Thanks to Sendcloud, we have all the customer’s order information on one platform, allowing us to manage returns and refunds efficiently."
Dreaminzzz 🇫🇷
"The Sendcloud return portal is a great help to us and makes our customer service very professional. It's a big time saver for us and the customer."
Immersive Display 🇫🇷
“Whether it’s printing labels, adding new carriers or managing returns, Sendcloud makes our lives easier.”
Bunzlau Castle 🇳🇱
“Our customers can register their returns themselves via the return portal. This leads to higher customer satisfaction and our employees can now address more important issues.”
Jimmy Joy 🇳🇱
"We used to have piles of packing slips, we couldn't set the weight and many packages were returned because the address was incorrect. We don't have that anymore. Sendcloud saves us a lot of time!"
PittaRosso 🇮🇹
"Thanks to Sendcloud, we have all the customer’s order information on one platform, allowing us to manage returns and refunds efficiently."
Dreaminzzz 🇫🇷
"The Sendcloud return portal is a great help to us and makes our customer service very professional. It's a big time saver for us and the customer."
Immersive Display 🇫🇷
“Whether it’s printing labels, adding new carriers or managing returns, Sendcloud makes our lives easier.”
Bunzlau Castle 🇳🇱
“Our customers can register their returns themselves via the return portal. This leads to higher customer satisfaction and our employees can now address more important issues.”
Jimmy Joy 🇳🇱
"We used to have piles of packing slips, we couldn't set the weight and many packages were returned because the address was incorrect. We don't have that anymore. Sendcloud saves us a lot of time!"
PittaRosso 🇮🇹
"Thanks to Sendcloud, we have all the customer’s order information on one platform, allowing us to manage returns and refunds efficiently."
Dreaminzzz 🇫🇷
"The Sendcloud return portal is a great help to us and makes our customer service very professional. It's a big time saver for us and the customer."
Immersive Display 🇫🇷
“Whether it’s printing labels, adding new carriers or managing returns, Sendcloud makes our lives easier.”
Bunzlau Castle 🇳🇱
“Our customers can register their returns themselves via the return portal. This leads to higher customer satisfaction and our employees can now address more important issues.”
Jimmy Joy 🇳🇱
"We used to have piles of packing slips, we couldn't set the weight and many packages were returned because the address was incorrect. We don't have that anymore. Sendcloud saves us a lot of time!"
What our customers say
At Sendcloud, our customers are at the heart of everything we do. Their feedback drives us to innovate, adapt, and stay flexible in meeting the ever-changing demands of today’s market.
PittaRosso 🇮🇹
"Thanks to Sendcloud, we have all the customer’s order information on one platform, allowing us to manage returns and refunds efficiently."
Dreaminzzz 🇫🇷
"The Sendcloud return portal is a great help to us and makes our customer service very professional. It's a big time saver for us and the customer."
Immersive Display 🇫🇷
“Whether it’s printing labels, adding new carriers or managing returns, Sendcloud makes our lives easier.”
Bunzlau Castle 🇳🇱
“Our customers can register their returns themselves via the return portal. This leads to higher customer satisfaction and our employees can now address more important issues.”
Jimmy Joy 🇳🇱
"We used to have piles of packing slips, we couldn't set the weight and many packages were returned because the address was incorrect. We don't have that anymore. Sendcloud saves us a lot of time!"
PittaRosso 🇮🇹
"Thanks to Sendcloud, we have all the customer’s order information on one platform, allowing us to manage returns and refunds efficiently."
Dreaminzzz 🇫🇷
"The Sendcloud return portal is a great help to us and makes our customer service very professional. It's a big time saver for us and the customer."
Immersive Display 🇫🇷
“Whether it’s printing labels, adding new carriers or managing returns, Sendcloud makes our lives easier.”
Bunzlau Castle 🇳🇱
“Our customers can register their returns themselves via the return portal. This leads to higher customer satisfaction and our employees can now address more important issues.”
Jimmy Joy 🇳🇱
"We used to have piles of packing slips, we couldn't set the weight and many packages were returned because the address was incorrect. We don't have that anymore. Sendcloud saves us a lot of time!"
PittaRosso 🇮🇹
"Thanks to Sendcloud, we have all the customer’s order information on one platform, allowing us to manage returns and refunds efficiently."
Dreaminzzz 🇫🇷
"The Sendcloud return portal is a great help to us and makes our customer service very professional. It's a big time saver for us and the customer."
Immersive Display 🇫🇷
“Whether it’s printing labels, adding new carriers or managing returns, Sendcloud makes our lives easier.”
Bunzlau Castle 🇳🇱
“Our customers can register their returns themselves via the return portal. This leads to higher customer satisfaction and our employees can now address more important issues.”
Jimmy Joy 🇳🇱
"We used to have piles of packing slips, we couldn't set the weight and many packages were returned because the address was incorrect. We don't have that anymore. Sendcloud saves us a lot of time!"
PittaRosso 🇮🇹
"Thanks to Sendcloud, we have all the customer’s order information on one platform, allowing us to manage returns and refunds efficiently."
Dreaminzzz 🇫🇷
"The Sendcloud return portal is a great help to us and makes our customer service very professional. It's a big time saver for us and the customer."
Immersive Display 🇫🇷
“Whether it’s printing labels, adding new carriers or managing returns, Sendcloud makes our lives easier.”
Bunzlau Castle 🇳🇱
“Our customers can register their returns themselves via the return portal. This leads to higher customer satisfaction and our employees can now address more important issues.”
Jimmy Joy 🇳🇱
"We used to have piles of packing slips, we couldn't set the weight and many packages were returned because the address was incorrect. We don't have that anymore. Sendcloud saves us a lot of time!"
FAQs
How does Sendcloud’s e-commerce returns management software work?
Sendcloud makes returns easier for you and your customers by offering a self-service portal. The system automatically generates return labels, applies smart rules, and provides real-time tracking updates. You gain valuable insights into return reasons so that you can refine your policies and reduce overall return rates.
Besides that, you can also make use of manual returns forms and include prepaid return labels in the box for your customers.
Can I integrate Sendcloud’s return solution with my existing e-commerce platform?
Yes, Sendcloud integrates seamlessly with over 50 e-commerce platforms, including Shopify, Adobe Commerce, and WooCommerce, and more.
Is the return portal customizable?
Absolutely! You can brand your return portal with your company logo, colors, and multiple languages to ensure a seamless customer experience.
How does Sendcloud handle return fraud prevention?
Sendcloud makes it easy to set up rules that fit your return policy. You can also review incoming return requests, ask for proof, and decide whether to accept or reject them.
Can I charge customers for returns?
Yes, you can set up rules for paid returns based on items, locations, or reasons for returning them. You can also opt to include prepaid return labels or offer paperless returns altogether.
How does Sendcloud handle international returns?
Sendcloud makes cross-border returns just as simple as domestic returns. Automatically generate customs docs for international returns and offer customers a localized return experience.
FAQs
How does Sendcloud’s e-commerce returns management software work?
Sendcloud makes returns easier for you and your customers by offering a self-service portal. The system automatically generates return labels, applies smart rules, and provides real-time tracking updates. You gain valuable insights into return reasons so that you can refine your policies and reduce overall return rates.
Besides that, you can also make use of manual returns forms and include prepaid return labels in the box for your customers.
Can I integrate Sendcloud’s return solution with my existing e-commerce platform?
Yes, Sendcloud integrates seamlessly with over 50 e-commerce platforms, including Shopify, Adobe Commerce, and WooCommerce, and more.
Is the return portal customizable?
Absolutely! You can brand your return portal with your company logo, colors, and multiple languages to ensure a seamless customer experience.
How does Sendcloud handle return fraud prevention?
Sendcloud makes it easy to set up rules that fit your return policy. You can also review incoming return requests, ask for proof, and decide whether to accept or reject them.
Can I charge customers for returns?
Yes, you can set up rules for paid returns based on items, locations, or reasons for returning them. You can also opt to include prepaid return labels or offer paperless returns altogether.
How does Sendcloud handle international returns?
Sendcloud makes cross-border returns just as simple as domestic returns. Automatically generate customs docs for international returns and offer customers a localized return experience.
FAQs
How does Sendcloud’s e-commerce returns management software work?
Sendcloud makes returns easier for you and your customers by offering a self-service portal. The system automatically generates return labels, applies smart rules, and provides real-time tracking updates. You gain valuable insights into return reasons so that you can refine your policies and reduce overall return rates.
Besides that, you can also make use of manual returns forms and include prepaid return labels in the box for your customers.
Can I integrate Sendcloud’s return solution with my existing e-commerce platform?
Yes, Sendcloud integrates seamlessly with over 50 e-commerce platforms, including Shopify, Adobe Commerce, and WooCommerce, and more.
Is the return portal customizable?
Absolutely! You can brand your return portal with your company logo, colors, and multiple languages to ensure a seamless customer experience.
How does Sendcloud handle return fraud prevention?
Sendcloud makes it easy to set up rules that fit your return policy. You can also review incoming return requests, ask for proof, and decide whether to accept or reject them.
Can I charge customers for returns?
Yes, you can set up rules for paid returns based on items, locations, or reasons for returning them. You can also opt to include prepaid return labels or offer paperless returns altogether.
How does Sendcloud handle international returns?
Sendcloud makes cross-border returns just as simple as domestic returns. Automatically generate customs docs for international returns and offer customers a localized return experience.
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© 2026 Sendcloud. All Rights Reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01
Product
Integrations
Solutions
Resources
© 2026 Sendcloud. All Rights Reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01
Product
© 2026 Sendcloud. All Rights Reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01