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Automate label creation, tracking emails, returns, and so much more. Reach customers globally, and improve their delivery experience, from checkout to returns.

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14-day trial for premium plans
Unlimited time on the Free plan

Delight customers at every step in the journey

Boost checkout conversion

  • Reduce cart abandonment with convenient delivery options.
  • Let customers choose the most preferred parcel shop.
  • Save money with the largest network of service points in Europe.
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of consumers say poor shipping and delivery options are the main reason they abandon their checkouts.

Download the E-Commerce Delivery Compass 2023

Pack your orders like a pro

  • Process orders faster with a streamlined picking and packing process.
  • Customize your picking list to reflect your picking strategy and business needs.
  • Check for errors while you pack to reduce returns and dissatisfaction.
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Ship orders faster

  • Wave goodbye to copy/paste. Centralize your orders and print labels in 1 click.
  • Save time with custom automation rules.
  • Ship to new markets fast by activating new carriers in just a few clicks.
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Automate delivery updates

  • Improve customer experience with proactive email and SMS tracking notifications.
  • Reduce support enquiries with a no-code tracking widget for your website.
  • Customize your tracking to match your brand and encourage cross-selling.
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Manage returns effortlessly

  • Put returns on autopilot with a self-service returns portal.
  • Cover your return costs with paid returns.
  • Keep customers in the loop on the status of their returns with email tracking.
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Ship smarter

Automate the repetitive shipping tasks for less errors, more time saved, and more revenue.

Streamline workflows

Improve your processes to get orders shipped faster, with fewer resources.

Grow your business

Increase your shipping capacity and retain customers with an excellent experience.

Go global, fast

Activate carriers in just a few clicks, automate customs documents, and expand to new markets effortlessly.

Reduce support inquiries

Keep customers happy with proactive notifications and spend less time answering emails and WISMO calls.

Strengthen your brand

Create a consistent brand experience at every touchpoint to build customer loyalty.


cost savings for buyers

231 hours

saved on shipping every month


increase in B2C orders

Connect your sales channels and access 100+ carriers

Ship with Europe’s leading carriers using our pre-negotiated rates or your own contract.

Take control of the entire shipping process

Streamline your shipping

  • Multi-carrier capability makes you flexible and issues fixable.
  • Automated shipping rules let you set it and forget it.
  • Customized picking and packing enables efficient and error-free order processing.


  • Reduce customer service inquiries during peak season.
  • Real-time branded tracking shows the status of every shipment and helps you deal with delays.
  • Order tracking and SMS updates increase carrier delivery on the first attempt.

Protect your peace of mind

  • Parcel protection that includes full cost coverage, including return and reshipping expenses.
  • Speedy 1 day claims process that won’t slow you or your business down.
  • Customer claim support – so you can let someone else deal with that.

The leader in shipping for e-commerce

E-commerce case study

Shipping to 40+ countries.

Learn how Bunzlau Castle created an efficient international shipping process without manual errors.

See case study

“Sendcloud’s scalable shipping platform enables us to grow internationally with the help of smart automation and with integration of local carriers.”

Rick Harink E-commerce & Operations Manager, Bunzlau Castle See case study

Enterprises case study

58% increase in B2C orders

See how Boots expanded from a B2B wholesaler to a successful online store.

“Since we implemented Sendcloud, our customer reviews have gone up, and the number of customer service inquiries has decreased.”

Marijn Soetekouw Online manager, Boots

Marketplaces case study

Up to 23% savings on shipping costs

Europe’s most popular curated auction marketplace partnered with Sendcloud to ensure frictionless shipping experience for their buyers and sellers.”

See case study

“Our sellers see significant efficiency gains, while their buyers enjoy up to 23% shipping cost savings.”

Jonas Oliebos Digital Coordinator, Catawiki See case study

Fulfilment case study

860k parcels/year for 160 brands

See how Hive streamlines D2C fulfilment, aiming to reduce delivery times down to two days across Europe.

See case study

“New carrier integrations usually require a lot of time and technical resources. But with the Sendcloud API, we can go live with a new delivery option in minutes.”

Oscar Ziegler Co-Founder & CEO, Hive See case study
BSI Certified UKAS quality management EU General Data Protection Regulation

Shipping expertise to help you grow

Our team is here for you every step of the way to help shape your shipping strategy and reach your goals.

Start shipping smarter today.

Automate your shipping from checkout to returns and exceed customer expectations with a modern delivery experience.

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What is shipping software?

A shipping software is a tool designed for e-commerce businesses to simplify the parcel delivery process. It connects online stores to carriers and offers features like label printing, multi-carrier delivery options, parcel tracking, return handling, and more.

By having all these features in a single platform, a shipping software’s goal is to significantly reduce the time, effort, and cost of the parcel delivery process, making it an essential tool for e-commerce businesses.

Who uses shipping software?

Small businesses benefit from lower shipping rates and less manual work.

Medium-sized companies can organize and scale their shipping process further.

Large enterprises use shipping software to seamlessly connect carriers to complex logistics systems like a WMS, ERP, or marketplace.

Is shipping software a good fit for my business?

Do you want to lower your local and international shipping costs, while increasing checkout conversion rates?

Do you spend a lot of time:

  • Copy-pasting addresses to create shipping labels?
  • Handling human-made errors?
  • Picking and packing your orders?
  • Answering “where is my order” emails?
  • Processing returns manually?
  • Finding the best carrier for every parcel?
  • Creating international customs documents?

A shipping software can help with any or all of the things above.

How does Sendcloud’s shipping software work?

You can use Sendcloud’s shipping software through a user-friendly interface or via the API. Once you set up your account, Sendcloud automatically imports your order details.

This allows you to select a delivery option and create the shipping labels with a single click (in bulk or one by one).

After a parcel is picked up by the carrier or dropped off at a service point, Sendcloud provides real-time tracking updates, which you can automatically send to your customers to keep them informed.

If customers want to issue a return, Sendcloud allows them to do it via an automated portal, without any manual work from your side.

You can also set up a brand, add your logo to shipping labels, tracking emails, and return portal, and more—all to create a fully branded post-purchase experience.

What to look for in the best shipping software?

First, check the integrations and carriers it offers—does it integrate with your own shop system, can you ship with the carriers you want, and how broad is the choice of carriers to ship with?

Look for features that make shipping easier (label generation, picking & packing support, customs document generation) but also the tracking and returns process. For example, does it offer a way to deal with returns in an automated way, or does it inform customers where their parcel is at, automatically?

Last but not least, check the monthly subscription and if it accommodates a growing business starting from a free plan, so you can grow in features as your business scales.

How much is shipping software?

You can use Sendcloud’s shipping software for free, or, if you need access to premium features, with a paid subscription.

For a comprehensive comparison of features on each plan, check out the pricing page.