The blog about e-commerce and Logistics

Working on a multi carrier shipping platform

How to choose the best multi-carrier shipping platform for an e-commerce business

Statista predicted that by 2027, parcel shipping worldwide will surge to an astonishing 256 billion units annually. As e-commerce continue to gain momentum, the demand for parcel shipping is set…

Zeldi SmuldersJune 5, 2024

International Shipping

How to ensure smooth customs clearance for e-commerce shipments

The dreaded message from the carrier has arrived: your package has been stopped in customs clearance. This frustrating situation can often arise when shipping internationally from the EU to countries…

[email protected]June 3, 2024

International Shipping

Incoterms guide: An overview of everything you need to know

Navigating the complexities of international shipping can be daunting, especially when it comes to mastering the Incoterms rules. These internationally recognized trade terms are crucial for defining the responsibilities of…

[email protected]May 27, 2024

International Shipping

Commercial invoices: Everything you need to know

Commercial Invoices are a crucial part to international shipping, and there is no escape. There is often confusion about which documents you need to include to get your package to…

[email protected]May 21, 2024

International Shipping

Your Ultimate Glossary for International Shipping Terms

Welcome to your comprehensive guide to international shipping terms! Navigating the intricate world of international shipping customs can often feel like learning a foreign language. With a myriad of complex…

[email protected]May 15, 2024

International Shipping

Your Guide to CN22 and CN23 for International Shipping

Navigating international shipping regulations can be daunting, especially when it comes to customs declarations, but it doesn’t have to be! In this comprehensive guide, we’ll demystify the CN22 and CN23…

[email protected]May 10, 2024

E-commerce Returns Guest blogs

The surprising role of returns in the post-purchase experience

The customer journey doesn't end at checkout. In a way, it's just the beginning. The post-purchase experience is a crucial step that can make or break your customer relationships, and…

Guest BlogApril 17, 2024

E-commerce Returns

Boost customer satisfaction with the right e-commerce returns management strategy

Returns on online purchases in the United States soared to nearly $248 billion in 2023 — about a 16.4% increase compared to the previous year. Today’s online shoppers expect a hassle-free…

Zeldi SmuldersApril 2, 2024

How to reduce returns and enable smooth parcel delivery traffic sign

E-commerce Returns

How to reduce returns in e-commerce with 10 effective strategies

Dealing with returns takes up significant resources for any e-commerce business, making it harder for them to grow. While returns are inherent to online retail, handling excessive returns can easily…

Zeldi SmuldersMarch 13, 2024

E-commerce Logistics Trends

Maximizing efficiency in e-commerce: New video with Pulpo WMS and Click & Pack Fulfillment

What Click & Pack Fulfillment gained from integrating Pulpo WMS and Sendcloud Join industry experts Constantin Liebmann from Pulpo WMS and Amir El-Moawen from Click & Pack in the Sendcloud…

Monika LechnerMarch 12, 2024

Many parcels in van making return costs high

E-commerce Returns

7 Tips for online shops to reduce return costs

Is your business losing revenue as it's hit with more and more return costs? Our research shows that 47% of US consumers always return a product when they’re unsatisfied. While…

Zeldi SmuldersFebruary 26, 2024

E-commerce Returns

How to write a return policy: Fewer returns & Happy customers in 5 steps

No return policy, no sale: research shows that 67% of shoppers wouldn’t even consider ordering from an online shop if there is no clear information available on how to return…

Zeldi SmuldersFebruary 5, 2024

E-commerce Returns

RMA Meaning – Understanding Return Merchandise Authorization

Handling returns can be a huge challenge for e-commerce businesses, but it’s absolutely vital to get it right. According to Statista, online shopping return rates in the U.S. have risen…

SerenaJanuary 9, 2024

E-commerce Logistics Peak Season

Why parcel tracking secures your grip on peak season customer satisfaction

Peak season is looming large, so parcel tracking becomes a hot topic as e-commerce owners anticipate the question: “Where is my order?”. With a surge in customer interactions during the…

Zeldi SmuldersNovember 16, 2023

E-commerce returns of clothing online with laptop

Guest blogs Peak Season

4 Challenges to overcome for e-commerce returns during peak season

Halloween, Black Friday, Singles Day and Christmas: for many online stores, the last months of the year are also the busiest. However, more orders are often accompanied by more returns.…

Guest BlogNovember 13, 2023

Woman browsing online fashion store sizes with mobile phone

Guest blogs

Achieving the perfect fit: A sustainable approach to apparel and footwear returns with Faslet (& Sendcloud)

Forget the seasonal buzz — the real challenge for online apparel and footwear brands is managing returns in a way that's both profitable and sustainable. That's where Faslet and Sendcloud…

Marina FernándezOctober 31, 2023

Packages piled in delivery van after peak season shipping delays

E-commerce Logistics Peak Season

Manage peak season shipping delays: Efficient and customer-friendly solutions

Peak season boosts sales volumes, yet also brings about recurring shipping delays — a great big dent in your customer satisfaction score just waiting to happen. Do you just have…

Zeldi SmuldersOctober 20, 2023

peak-season-2023-e-commerce-11-conseils-expeditions

E-commerce Logistics Peak Season

Ready for the rush? 11 Tips to optimize your shipping process for Peak Season 2023

Ah, October—a thrilling moment for your e-commerce venture. Your marketing strategy for the peak season is finely tuned, and your inventory is primed for the impending sales surge. You're all…

Mickaël BenamranOctober 12, 2023

E-commerce Logistics Peak Season

Shipping Insurance: A must-have for Peak Season 2023

With an increase in shipments during peak season comes a 41% higher risk of lost, damaged, or stolen parcels. A major frustration for customers, and a real financial risk for…

Mickaël BenamranOctober 12, 2023

Trends

Building high-value customer relationships with post-purchase emails

Engaging and reactivating your existing customers is one of the most lucrative strategies for growing your e-commerce business and boosting your profit margin, especially when focusing on delivering a seamless…

SerenaAugust 28, 2023

Trends

How to ask customers for reviews: A quick guide for e-commerce retailers

As an e-commerce retailer, you’re constantly looking for ways to build trust, enhance your brand and increase conversion. One of the best ways to achieve these goals and improve the…

SerenaAugust 20, 2023

The blog about E-commerce and Logistics

Featured

Stay ahead of peak season with real consumer insights

How to choose the best multi-carrier shipping platform for an e-commerce business

How to ensure smooth customs clearance for e-commerce shipments

Incoterms guide: An overview of everything you need to know

Commercial invoices: Everything you need to know

Your Ultimate Glossary for International Shipping Terms

Your Guide to CN22 and CN23 for International Shipping

The surprising role of returns in the post-purchase experience

Boost customer satisfaction with the right e-commerce returns management strategy

How to reduce returns in e-commerce with 10 effective strategies

Maximizing efficiency in e-commerce: New video with Pulpo WMS and Click & Pack Fulfillment

7 Tips for online shops to reduce return costs

How to write a return policy: Fewer returns & Happy customers in 5 steps

RMA Meaning – Understanding Return Merchandise Authorization

Why parcel tracking secures your grip on peak season customer satisfaction

4 Challenges to overcome for e-commerce returns during peak season

Achieving the perfect fit: A sustainable approach to apparel and footwear returns with Faslet (& Sendcloud)

Manage peak season shipping delays: Efficient and customer-friendly solutions

Ready for the rush? 11 Tips to optimize your shipping process for Peak Season 2023

Shipping Insurance: A must-have for Peak Season 2023

Building high-value customer relationships with post-purchase emails

How to ask customers for reviews: A quick guide for e-commerce retailers

Stop wasting time and money on shipping! Find out how.

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