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Zeldi Smulders

Zeldi specializes in guiding online retailers toward insights that empower them to grow and thrive. An innate explorer, she’s always on the lookout for valuable tips, tools, and trends to help e-commerce owners overcome the most puzzling processes and enjoy a front-row seat on a journey to success.

Containers on a ship- international shipping solutions

Ready for global success? Discover hassle-free international shipping solutions with Sendcloud

The number of people meeting their shopping needs online is at a peak. As international shipping solutions become more varied and increasingly affordable, it’s time for online retailers to consider…

June 21, 2024

Working on a multi carrier shipping platform

How to choose the best multi-carrier shipping platform for an e-commerce business

Statista predicted that by 2027, parcel shipping worldwide will surge to an astonishing 256 billion units annually. As e-commerce continue to gain momentum, the demand for parcel shipping is set…

June 5, 2024

Retourenmanagement Featured

Boost customer satisfaction with the right e-commerce returns management strategy

Returns on online purchases in the United States soared to nearly $248 billion in 2023 — about a 16.4% increase compared to the previous year. Today’s online shoppers expect a hassle-free…

April 2, 2024

Sendcloud App Store diverse range of certified apps and trusted partners

Introducing: The Sendcloud App Store

Today’s e-commerce merchants depend on a network of tools and services to run their business. But, it can be tricky to find the right tools and support for success. Our…

March 22, 2024

How to reduce returns and enable smooth parcel delivery traffic sign

How to reduce returns in e-commerce with 10 effective strategies

Dealing with returns takes up significant resources for any e-commerce business, making it harder for them to grow. While returns are inherent to online retail, handling excessive returns can easily…

March 13, 2024

Many parcels in van making return costs  high

7 Tips for online shops to reduce return costs

Is your business losing revenue as it’s hit with more and more return costs? Our research shows that 47% of US consumers always return a product when they’re unsatisfied. While…

February 26, 2024

Shipping Industry Insights

Navigate the e-commerce landscape with ease. In our annual consumer research, we explore valuable insights and data from 9,000 consumers in Europe and the US.

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