DELIVERY MANAGEMENT SOFTWARE
Shipping across carriers and markets creates complex processes, more exceptions, and greater pressure on your teams. Sendcloud Enterprise connects the full delivery journey in a single API-first platform so you can scale without adding tools or complexity.
When your logistics processes aren’t connected, delivery management becomes reactive. Sendcloud Enterprise is tailored to every step of delivery, built on three foundations designed to keep operations moving at any shipping volume.
Shipping shouldn’t be a black box. Get a single view of carrier performance, shipping costs, and returns across every market, with predictive insights that help your team act before problems escalate.
Delivery stacks get complex when you scale. Use only what you need, from checkout to claims, while keeping everything connected with stable APIs and 100+ integrations from WMS and ERP to e-commerce platforms.
Most platforms are built for delivery going right. But exceptions are inevitable at scale. With Sendcloud Enterprise you detect issues early, automate customer communication, and manage claims in one place.
Cost savings through data-driven delivery optimizations
Percentage point conversion uplift from flexible delivery
Fewer WISMO calls with proactive delivery updates
Less time spent on handling delivery claims
Stable carrier connections to save engineering time
END-TO-END DELIVERY MANAGEMENT
Delivery performance impacts multiple teams. Equip logistics, CX and operations with shared visibility, automation and customer-facing tools to reduce manual work and improve the customer experience.
Increase checkout conversion with dynamic delivery options, carrier flexibility and a conversion-focused checkout experience aligned with local market expectations.
Scale multi-carrier shipping and reduce manual work with automated labels, carrier routing and customs documentation through API-first workflows.
Improve delivery reliability and reduce avoidable costs with real-time carrier performance and return insights that help you detect recurring issues early.
Reduce WISMO and improve customer satisfaction with branded tracking and proactive, personalized delivery updates across all carriers.
Relieve support pressure and recover revenue by automating claims and carrier communication before customers escalate delivery issues.
Reduce return handling time and improve customer experience with a configurable portal and custom return rules designed for cross-border operations.
”“Sendcloud gives us more control. What could easily add up to €60,000 a month in unnoticed delivery issues, we now catch within a day or two.”
Guus van NunenCOO, XXL Nutrition
CHECKOUT
22% of shoppers abandon their cart when delivery options fall short. Let customers decide how and when their order should be shipped.
SHIPPING
66% of online shoppers would leave an online store due to high costs or slow delivery. Configure, automate, and optimize every step of shipping.
POST-PURCHASE
Intelligence
Gain a unified view of shipping, returns and cost analytics across carriers and markets to improve operations, costs and your carrier strategy.
Tracking
Keep customers informed with branded tracking updates across all carriers, reducing reactive support and improving delivery transparency.
Returns
Offer a configurable, branded returns portal with custom rules to reduce handling time and improve customer experience.
Claims
Detect delivery issues early and automate carrier claims and communication to reduce support workload and recover lost revenue.
[gravityform id=”64″ title=”false” description=”false” ajax=”false”]
Shipping
Discover how XXL built an efficient and scalable shipping engine with Sendcloud to reduce development time, shipping costs and support pressure.
“Even when we pass the million-parcel mark, we want to feel in control. That’s what Sendcloud enables. It helps us keep shipping smart as we scale.”
COO, XXL Nutrition
Shipping
With thousands of parcels shipped across Europe every week, OPG needed more visibility, better control of multi-carrier shipping, and an easier way to handle claims at scale.
“Switching carriers is easy, setting up new ones takes only a few days, and claims run automatically. This helps us stay flexible while keeping our team lean and focused on growth”
CTO, Online Plastic Group
Post-Purchase
By connecting every step of their shipping process, they increased order volume by 58% and significantly reduced support calls.
“Since we implemented Sendcloud, our customer reviews have gone up and the number of customer service questions has gone down. This is partly due to the fact that customers are now well-informed about the status of their parcel.”
Reduce development effort and speed up time to market with flexible APIs that connect core shipping capabilities to your WMS, ERP, custom systems and marketplaces.
Get rates, create shipments, download labels, configure webhooks, schedule pickups, and more.
Track parcels in real time, retrieve delivery timestamps, and consolidate statuses in an easy-to-read format.
Build your own return portal, find the closest service point, create return shipments, and download return labels.
Offer nominated day, same-day, standard, and service point delivery based on the cart criteria.
Every Enterprise setup is unique. With Sendcloud Enterprise you get the flexibility and expertise to improve every step of e-commerce logistics.
© 2026 Sendcloud | Terms & Conditions | Privacy Policy | Cookie Policy | Data Processing Addendum | Chamber of Commerce: 66572959 | VAT number: NL856613897B01
