[email protected]

Consumers expect a great experience, one that is fast, flexible, reliable, and increasingly more personal. This track explored how you can turn shipping into a competitive advantage and craft a…

Wenn du einen Onlineshop betreibst oder sogar im E-Commerce Kundenservice arbeitest, dann bist du Beschwerden, WISMO-Anfragen und unzählige Support-Tickets wahrscheinlich gewohnt. Aber hast du gewusst, dass 93 % der Kunden…

If you work in e-commerce customer service, you know that handling complaints, WISMO inquiries, and managing support workloads is part of the job. But did you know that a whopping…

Picture this: A customer just clicked “buy” on your site. They’re excited, expecting their order to arrive soon, but what happens next? The journey doesn’t end at checkout—it’s just beginning....

A Certificate of Origin (CO) is a document that provides information about the country of manufacture for a product involved in international trade. This document certifies the non-preferential origin of…

Do you sell products through your online store to non-EU countries like Norway, Russia, or Switzerland? Or are you planning to expand into international markets soon? Then you’ll need an...