85% of European shoppers check the return policy before making a purchase. Offer a customer-friendly return process and handle returns without hassle.
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Boost retention with your return policy
Besides for money back, offer store credit so customers can exchange and keep shopping. Let customers return to a nearby service point or in-store. Reduce calls, by proactively informing customer about the returns status.
Did you know that 45% of European online shoppers prefer to return their package to a nearby drop-off point?
Don’t let returns hold you back from scaling
Offer hassle-free returns throughout Europe. Let your customers choose where to return their order. You will both receive automated information about the status of the return.
Power shipper? Build your own return portal on top of our return API
Enhance your current workflow without changing all tools and systems. Build your own return portal on top of our new return portal API.
Know when, what and why with the analytics dashboard
Get insights into what people return so you can take action to reduce the return rate. The return dashboard shows you the amount of returns and the most used return methods.
Continuously evolving return portal
The return portal is designed to save you time, by maximising automation and control, and to offer your customers the best returns experience. We are continuously working on adding cutting edge updates.
“Sendcloud enables us to make returns easy and accessible for our customers”
Niels de Boer | Founder Sam Friday
