Tackle returns and drive growth

85% of European shoppers check the return policy before making a purchase. Offer a customer-friendly return process and handle returns without hassle.

Revolutionise returns now

Try me out!

Boost retention with your return policy

Besides for money back, offer store credit so customers can exchange and keep shopping. Let customers return to a nearby service point or in-store. Reduce calls, by proactively informing customer about the returns status.

Did you know that 45% of European online shoppers prefer to return their package to a nearby drop-off point?

Don’t let returns hold you back from scaling 

Offer hassle-free returns throughout Europe. Let your customers choose where to return their order.  You will both receive automated information about the status of the return. 

Automatically Sending Return Shipments with the Sendcloud return portal

Power shipper? Build your own return portal on top of our return API

Enhance your current workflow without changing all tools and systems. Build your own return portal on top of our new return portal API.

Know when, what and why with the analytics dashboard

Get insights into what people return so you can take action to reduce the return rate. The return dashboard shows you the amount of returns and the most used return methods. 

Shipping analytics

Continuously evolving return portal

The return portal is designed to save you time, by maximising automation and control, and to offer your customers the best returns experience. We are continuously working on adding cutting edge updates. 

Sam Friday

“Sendcloud enables us to make returns easy and accessible for our customers”

Niels de Boer | Founder Sam Friday

Discover our powerful software


Select the best carriers and sell more by offering flexible delivery.


Save minutes of processing time with easy shipping tools.


Keep customers in the loop with branded tracking pages and mails.


Offer a smooth return process for both you and your customer.

Boost retention with a customer-friendly returns process. Try it now!

Boost retention with a customer-friendly returns process. Try it now!