Put your returns on autopilot with the self-service returns portal
Beat the industry standard by reducing your return rate with the returns portal. Define your criteria, keep track of data, and let consumers arrange returns by themselves.
Branding & Layouts
Return Requests
Return Pick-ups
Return Portal API
Customise the returns portal to match your brand
Add your logo, brand colours, and layout to offer customers a branded return experience.
Branding & Layouts
Return Requests
Return Pick-ups
Return Portal API
Customise the returns portal to match your brand
Add your logo, brand colours, and layout to offer customers a branded return experience.
Branding & Layouts
Return Requests
Return Pick-ups
Return Portal API
Customise the returns portal to match your brand
Add your logo, brand colours, and layout to offer customers a branded return experience.
Say goodbye to manual work with return rules
Assign the correct return methods, set up return fees, or make items non-returnable with smart return rules.
Say goodbye to manual work with return rules
Assign the correct return methods, set up return fees, or make items non-returnable with smart return rules.
Say goodbye to manual work with return rules
Assign the correct return methods, set up return fees, or make items non-returnable with smart return rules.
Let shoppers cover the costs with paid returns
Large retailers are stepping away from free returns. Connect to Mollie and let customers pay for their returns.
Let shoppers cover the costs with paid returns
Large retailers are stepping away from free returns. Connect to Mollie and let customers pay for their returns.
Let shoppers cover the costs with paid returns
Large retailers are stepping away from free returns. Connect to Mollie and let customers pay for their returns.
Keep customers updated with tracking messages
Send automated tracking emails and SMS to keep your customers in the loop and to reduce customer service enquiries.
Keep customers updated with tracking messages
Send automated tracking emails and SMS to keep your customers in the loop and to reduce customer service enquiries.
Keep customers updated with tracking messages
Send automated tracking emails and SMS to keep your customers in the loop and to reduce customer service enquiries.
Lower your return rate with data insights
Discover why customers are returning your items. Chart your returns data, identify the return reasons for returning items, and apply the return reasons to your product pages.
Lower your return rate with data insights
Discover why customers are returning your items. Chart your returns data, identify the return reasons for returning items, and apply the return reasons to your product pages.
Lower your return rate with data insights
Discover why customers are returning your items. Chart your returns data, identify the return reasons for returning items, and apply the return reasons to your product pages.
Hassle-free returns for you and your customers
Multi-language support
Offer customers from around the world a localised returns experience, automatically selected by Sendcloud.
ERS (Easy Return Solution)
Let your customer drop off their return parcels at any branch of a national courier.
600+ return methods
Ship with global and local couriers, using your own direct contract or our pre-negotiated return rates.
On-demand return labels
Automatically send the return label to your customers by email once the return has been announced.
Paperless / QR returns
Reduce the emissions from your returns by replacing the return label with a digital QR code.
International returns
Generate customs documents automatically, together with the international return label.
Hassle-free returns for you and your customers
Multi-language support
Offer customers from around the world a localised returns experience, automatically selected by Sendcloud.
ERS (Easy Return Solution)
Let your customer drop off their return parcels at any branch of a national courier.
600+ return methods
Ship with global and local couriers, using your own direct contract or our pre-negotiated return rates.
On-demand return labels
Automatically send the return label to your customers by email once the return has been announced.
Paperless / QR returns
Reduce the emissions from your returns by replacing the return label with a digital QR code.
International returns
Generate customs documents automatically, together with the international return label.
Hassle-free returns for you and your customers
Multi-language support
Offer customers from around the world a localised returns experience, automatically selected by Sendcloud.
ERS (Easy Return Solution)
Let your customer drop off their return parcels at any branch of a national courier.
600+ return methods
Ship with global and local couriers, using your own direct contract or our pre-negotiated return rates.
On-demand return labels
Automatically send the return label to your customers by email once the return has been announced.
Paperless / QR returns
Reduce the emissions from your returns by replacing the return label with a digital QR code.
International returns
Generate customs documents automatically, together with the international return label.
Build customer loyalty with an easy returns process
Set up your returns portal in 5 minutes
Product
Solutions
Integrations
© 2026 Sendcloud. All rights reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01
Product
Integrations
Solutions
Resources
© 2026 Sendcloud. All rights reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01
Product
© 2026 Sendcloud. All rights reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01