Support Automation

Lost parcels, damaged goods, delayed deliveries. As an e-commerce merchant, chances are pretty high you’ve dealt with at least one of these headaches. And when you do, you need to…

Imagine this: One of your best customers just placed a big order. You packed it up, shipped it with Chronopost, and marked it as done. A few days later, your…

Lost parcels. Damaged orders. Delayed deliveries. Delivery issues are stressful enough — but filing a claim with Colissimo? That can feel like a full-time job. If you're an e-commerce merchant…

Shipping issues happen. Even with top carriers like DPD. Maybe a parcel never arrives. Maybe the contents are damaged. Either way, every claim you don’t file correctly is money left…

When a shipment goes wrong, your customer doesn't care whether it's a DHL Express parcel or a DHL eCommerce delivery. They just want it fixed. Fast. But as a merchant,…

If you ship with PostNL as a business, you’ve likely experienced a delivery issue like damaged parcels, delayed deliveries, or worse, lost shipments. And let’s face it: filing a claim…