International Shipping: A Guide For E-Commerce
The sound of a package being posted through the door is familiar to us all…
160+ carriers
10.000+ service points
Free plan available
International shipping made simple for growing e-commerce brands
Take on the world with Sendcloud. Simplify international shipping at every step and reach customers in every corner of the globe. Connect to global carriers, generate the right customs forms without friction, and deliver a fully branded customer experience in every language.
All your orders in one place
Stay in control of your shipping, no matter the destination. Manage domestic and international orders from one single dashboard in Sendcloud. No switching tabs, no extra tools.
Reach the world, your way
Create labels for any destination with just a few clicks. Connect to leading global carriers and shipping methods and automate customs forms and parcel protection for every market.
Build loyalty across borders
Delight international customers with a localized experience—from multilingual tracking updates to easy, flexible returns.
Tutto Piccolo
“Implementing Sendcloud eliminated the main obstacle we had in our international growth”
Ship across borders like a local: automated, transparent, and always on-brand.
Connect to leading carriers in every market
Access 106+ global carriers and local delivery options, all in one place. Use your own contracts or ship at Sendcloud’s international rates—whichever fits your business best.
Keep customers informed in their local language
Offer real-time tracking updates in your customer’s language. Give buyers peace of mind, reduce WISMO, and make every delivery feel like part of your brand experience.
Clear customs, fast
Customs compliance doesn’t have to be complicated. Automatically generate the right forms for every destination and return—pre-filled, pre-checked, and ready to go.
Offer hassle-free international returns
Set up a multilingual returns portal that helps international customers create return labels and select the most convenient return options in their area.
Automate international order fulfillment
Create shipping rules according to your preferences per market. Automatically assign carriers, shipping methods, return fees, and more.
Protect every parcel on its journey
Don’t leave your revenue at risk. With our international parcel insurance, you can automate coverage based on order value and get instant payouts on approved claims.
Choose the best shipping method based on data
Let our data do the work of selecting the best shipping options. Just enter your parcel details, and we’ll show you the most affordable shipping methods from all your available carriers.
Multi-language tracking
Automated customs forms
160+ international carriers
Global parcel protection
Smart shipping automation
Easy cross-border returns
What our customers say
At Sendcloud, our customers are at the heart of everything we do. Their feedback drives us to innovate, adapt, and stay flexible in meeting the ever-changing demands of today’s market.
Bunzlau Castle 🇳🇱
“Customs documents cost us a lot of time, and now we have completely automated it in Sendcloud. The warehouse employees can print all the documents themselves and attach them to the shipment and the parcel is ready to go.”
Woodwatch 🇳🇱
“International shipping can be hard because you have to fill out a lot of forms for every shipment. Sendcloud offers us the possibility to automate this process.”
Black Racks 🇪🇸
“We would like to keep growing, especially internationally, and the less time we spend on logistics issues, the more time we have to invest in growing and increasing sales.”
Jade Roller 🇫🇷
“The generation of customs documents has enabled us to offer our international customers delivery options thanks to multi-carrier support. This allows us to expand rapidly into new markets.”
Friandries 🇳🇱
“With the help of Sendcloud, we not only save time but also can now easily scale internationally and introduce even more people to our chocolate.”
FAQs
What is international shipping?
International shipping refers to the process of sending parcels across country borders. It typically involves customs forms, cross-border regulations, and choosing the right carrier based on destination, cost, and delivery time. With Sendcloud, you can simplify international shipping by automating labels, customs documentation, and tracking.
How do I handle customs forms for international orders?
When shipping internationally, you’ll need to provide customs forms that declare the contents and value of your parcel. The most common forms include the CN22, CN23, commercial invoice, and, for certain destinations, a certificate of origin. You may also need to indicate the correct HS code and Incoterms (e.g., DDP or DAP) to ensure smooth customs clearance.
With Sendcloud, these forms are automatically generated and pre-filled for each destination—helping you stay compliant, reduce delays, and simplify global shipping.
Which carriers can I use for international shipping?
Sendcloud connects you with 160+ international and local carriers, including DHL, UPS, FedEx, and regional providers. You can ship using your own contracts or benefit from Sendcloud’s discounted international rates—whichever fits your business needs.
How can I track international shipments?
With Sendcloud, you can track international shipments across every step of the delivery journey—from label creation to successful delivery. Your customers receive automated tracking updates in their local language, fully tailored to your brand. You can also customize tracking emails and pages to reduce WISMO and create a consistent experience across borders. Discover Tracking here.
How do I manage returns for international orders?
International returns don’t have to be complicated. Sendcloud lets you set up a multilingual returns portal where customers can easily create return labels and select local drop-off options—without contacting support. Read more about our Returns feature.
What is the cheapest way to ship internationally?
Shipping costs vary by destination, weight, and carrier. Sendcloud’s Shipping Intelligence tool helps you find the most affordable option for each order by comparing rates from all connected carriers.
Do I need insurance for international parcels?
International shipments can be delayed, lost, or damaged. With Sendcloud, you can automatically insure parcels based on their value and submit claims 24/7. Instant payouts on approved claims help protect your revenue. Discover Shipment Protection.
Can I automate international shipping workflows?
Yes. Sendcloud allows you to set up shipping rules based on destination, weight, or order value. You can automatically assign carriers, shipping methods, and return options—saving time and reducing errors.
Ship from Europe to the world
Expand your reach and grow across borders. With Sendcloud, international shipping is simple, scalable, and built to meet your customers wherever they are.
Ready to become a global brand? We’ve got you covered.
Don’t face the complexities of international shipping alone. We’re here to guide you every step of the way.
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