Shipping with Correos: a complete guide for your e-commerce

Shipping with Correos means your customers can count on receiving their orders within the promised timeframe — an increasingly important differentiator as e-commerce competition grows. Correos is one of the most-used carriers in Spain by both consumers and sellers.

According to Sendcloud's 2020–2021 E-commerce Study, Correos is the favorite carrier of Spanish online shoppers, at 52%, and handles roughly 49% of all e-commerce shipments in Spain.

How to ship with Correos through Sendcloud

Shipping with Correos through Sendcloud is simple, with rates that are more affordable than shipping directly. Benefits include:

• Manage all your shipments and returns from one dashboard

• Pay less to ship more

• Save time on every order

• Access to a network of 170+ carriers

• Combine carriers to personalize your shipping strategy

• Customizable tracking notifications for every shipment

Correos shipping methods: Citypaq, Paq Estándar, Paq Premium, Paq Light International, and more

Correos domestic service

Available for Spain, Andorra, and Portugal.

• Citypaq — a network of automated parcel lockers at strategic city locations. Customers pick up their order whenever they like, within 5 days — ideal for shoppers who don't want to wait at home. Limited to parcels under 30 kg that fit the locker dimensions (small: 60×49×40 cm; large: 74×42×60 cm). Currently available in mainland Spain, the Balearics, and the Canaries.

• Paq Retorno — gives merchants more control over returns: set a return deadline and choose from Correos' packaging options (envelopes, boxes, tubes). Parcels up to 30 kg (60 kg volumetric). Works for returns regardless of which carrier handled the original delivery.

• Paq Retorno Premium — adds pickup-on-delivery: Correos delivers a new parcel the same day it collects a return.

• Paq Estándar — for non-urgent shipments, delivered in 48–72 hours. Parcels up to 30 kg and 210 cm (combined dimensions).

• Paq Premium — personalized delivery time and location, delivered in 24–48 hours; Correos refunds the shipping fee if it misses the window.

• Paq 10, 14, and 24 — urgent shipments up to 40 kg and 240 cm, delivered by 10:00, 14:00, or within 24 hours respectively. Includes real-time tracking, proof of delivery, and email/SMS/fax notifications.

Correos international shipments

• Paq Light International — for parcels under 2 kg; 3–5 business days to Europe, 5–8 days to Asia or the Americas, about 9 days to Russia. Left in the mailbox without a signature, so best for lower-value items.

• Paq Standard International — worldwide delivery, signed for at home; optional insurance available for valuable items.

• Paq Premium International — same coverage as Standard, but with express delivery and guarantees: fee refund plus up to €52.98 for loss, up to €52.98 for damage (depending on value), and a fee refund for late delivery.

• Economy International Package — for non-urgent parcels up to 30 kg, delivered and signed for at home.

Start shipping with Correos through Sendcloud

Whether you use Sendcloud's pre-negotiated Correos rates or your own contract, you get the same benefits:

• Access to a network of 170+ carriers for domestic and international shipments

• Personalize each shipment by combining carriers and delivery methods

• Automate shipments in under three minutes

• Instantly generate customs documents for international shipments or to Ceuta, Melilla, and the Canaries

• Send personalized tracking notifications

• Manage returns from the same dashboard

Ship with Correos and other carriers

Carrier preference influences the purchase decision 76% of the time, per Sendcloud's E-commerce Study — so combining carriers is one of the best ways to boost conversion. With 170+ carriers through Sendcloud, you could pair Correos' standard and economy options with SEUR for urgent shipments, or DHL Express, DHL Global Mail, UPS, Correos Express, or MRW for other needs — all from the same checkout.

Frequently asked questions about shipping with Correos

What are Correos' shipping rates?

Rates depend on the service and destination — Sendcloud customers get access to our pre-negotiated Correos rates.

Can I ship internationally with Correos?

Yes, via Paq Light International, Paq Standard International, Paq Premium International, or Economy International Package.

How long does a Correos shipment take?

Domestically: Paq Estándar (48–72 hours), Paq Premium (24–48 hours), Paq 10/14/24 (next-day, by 10:00/14:00/24 hours). Internationally: around 5 business days to Europe, up to 9 days to other continents.

Does Correos still offer Paq Light International to the USA?

No — the USPS ended its agreement with Correos in July 2020, so this method is no longer available for US-bound shipments.