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As Head of Product Marketing at Sendcloud, Ashley sits at the intersection of the market, customers, and our product. She shares insights, tips, and guidelines on why a Connected Shipping strategy can help grow your e-commerce business and how to implement one yourself.

E-commerce Logistics, Trends

How delivery frustrations impact repeat purchases

There’s nothing more exciting than the moment your online order finally arrives. It’s the unboxing, the “aha” moment, that turns first-time buyers into loyal customers. For e-commerce brands, this is...

May 20, 2025

E-commerce Logistics, Trends

The growing demand for flexibility: Why flexible delivery is essential for your e-commerce

Did you know that 70% of online shoppers abandon their carts right before checkout? It's a silent revenue killer. Depending on your monthly orders and average order value, this could...

E-commerce Logistics, Trends

Why delivery costs are a dealbreaker: What merchants need to know

Have you ever clicked away from an online store just before completing your purchase? For many consumers, high shipping costs are a significant factor in that decision. But here's the...

May 19, 2025

E-commerce Logistics, Trends

The tools you need to execute your Connected Shipping strategy

Remember when shipping was just slapping a label on a box and waving it goodbye? Yeah, those days are long gone. Today, customers expect a customer first approach—fast, flexible, and…

February 26, 2025

E-commerce Logistics, Trends

How to implement a Connected Shipping strategy: A step-by-step guide

Shipping used to be simple: pack an order, slap on a label, hand it off to a carrier, done. But in today’s world, shipping is no longer just about getting...

February 25, 2025

E-commerce Logistics, Trends

What is Connected Shipping? A complete guide

Working in e-commerce means juggling countless tasks—orders coming in, customer inquiries flooding your inbox, and of course, shipping. You know that delivering the perfect customer experience is key, but something...

February 18, 2025

Shipping Industry Insights

Navigate the e-commerce landscape with ease. In our annual consumer research, we explore valuable insights and data from 9,000 consumers in Europe and the US.

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