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Iris Delmee

As PR Manager at Sendcloud, Iris Delmee eats news for breakfast. As part of her role, she is always on the lookout for new trends in e-commerce logistics and enjoys studying how consumer expectations are changing. She loves diving into the data to advise online stores on their shipping strategy based on real-time insights.

Product

Sendcloud unlocks Royal Mail shipping – minus the paperwork

Royal Mail rates coming soon to Sendcloud London, 10 July 2025 - Sendcloud, the all-in-one shipping platform, today announced the launch of Royal Mail rates within its platform, making shipping simpler...

July 10, 2025

Insights

One delivery disaster is all it takes: 2 in 3 UK shoppers won’t return after failed delivery

Delivery issues affect more than half of all online shoppers London, 19 June 2025 - A single poor delivery experience can cost retailers a customer for good. New research from...

June 19, 2025

Insights

4 in 5 UK shoppers abandon shopping carts over high delivery fees

The Shipping Paradox: price-sensitive shoppers still opt for premium options London, 20 May 2025 - High delivery fees remain a major dealbreaker for online shoppers in the UK, with 78.5%...

May 20, 2025

E-commerce Delivery Compass - Cart Abandonment
Insights

2 in 5 UK shoppers abandon online carts over delivery concerns

High costs, slow speed, and lack of delivery control are driving shoppers away London, 15 May 2025 - An increasing number of UK online shoppers are abandoning their purchases due...

May 15, 2025

Company

Sendcloud acquires Lox to resolve delivery issues effortlessly

Eindhoven, 19 December 2024 - Sendcloud, the complete shipping platform for e-commerce, today announced the acquisition of Lox, a leading innovator in delivery issue management. This strategic move further strengthens...

December 19, 2024

woman taking a parcel from a parcel locker
Insights

Shipping costs have more shoppers turning to out-of-home delivery

London, 5 December 2024 – While home delivery continues to be the first choice for most UK shoppers, out-of-home (OOH) delivery is quickly gaining ground. Consumers value OOH delivery for...

December 5, 2024

Shipping Industry Insights

Navigate the e-commerce landscape with ease. In our annual consumer research, we explore valuable insights and data from 9,000 consumers in Europe and the US.

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