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Iris Delmee

As PR Manager at Sendcloud, Iris Delmee eats news for breakfast. As part of her role, she is always on the lookout for new trends in e-commerce logistics and enjoys studying how consumer expectations are changing. She loves diving into the data to advise online stores on their shipping strategy based on real-time insights.

E-commerce Delivery Compass - Cart Abandonment
Insights

2 in 5 UK shoppers abandon online carts over delivery concerns

High costs, slow speed, and lack of delivery control are driving shoppers away London, 15 May 2025 - An increasing number of UK online shoppers are abandoning their purchases due...

May 15, 2025

Company

Sendcloud acquires Lox to resolve delivery issues effortlessly

Eindhoven, 19 December 2024 - Sendcloud, the complete shipping platform for e-commerce, today announced the acquisition of Lox, a leading innovator in delivery issue management. This strategic move further strengthens...

December 19, 2024

woman taking a parcel from a parcel locker
Insights

Shipping costs have more shoppers turning to out-of-home delivery

London, 5 December 2024 – While home delivery continues to be the first choice for most UK shoppers, out-of-home (OOH) delivery is quickly gaining ground. Consumers value OOH delivery for...

December 5, 2024

Product

Sendcloud releases WhatsApp Tracking just in time for Peak Season

London, 14 November 2024 – As peak season approaches, e-commerce businesses face a surge in shopping, which usually comes with a rise "Where is my order?" (WISMO) inquiries. To help merchants...

November 14, 2024

Insights

Convenience meets sustainability: Consumers embrace out-of-home delivery as a greener alternative

London, 13 November 2024 – As consumer preferences shift towards convenience, out-of-home (OOH) delivery options are gaining momentum across Europe. A recent survey conducted by shipping platform Sendcloud reveals that 2 in...

November 13, 2024

Insights

Out-of-home delivery gains popularity amid growing consumer demand for flexibility

London, 24 October 2024 – As parcel pickup and drop-off networks continue to expand, out-of-home (OOH) delivery is rapidly gaining traction in the UK. New research from Sendcloud, which surveyed 1,000 UK consumers,...

October 24, 2024

Shipping Industry Insights

Navigate the e-commerce landscape with ease. In our annual consumer research, we explore valuable insights and data from 9,000 consumers in Europe and the US.

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