The 21 best parcel audit software solutions for e-commerce

Did you know that, on average, 15% of parcels are invoiced incorrectly? Shipping expenses can quickly stack up and cut into your company's profits, and even more so when mistakes are made.

This is where parcel audit software comes in as a lifesaver. Are you ready to transform your business’ shipping expenses? We’ve put together a list of the top 23 parcel audit software solutions for e-commerce in 2024 for your convenience.

What is parcel audit software exactly, and why would you invest in it?

The most important thing you need to know about parcel audit software is that it helps find shipping mistakes, recover costs, and improve efficiency.

Picture this scenario: Certain shipping surcharges are applied to a shipment, but they seem incorrect. This is no small concern when courier surcharges can account for up to 30% of the total cost of a single shipment. Or, you think to yourself: “My delivery promise was not met. Why pay for an express shipment if it wasn't delivered within the right time frame?”

With parcel audit software as the hero of the story, checking invoices becomes simple, saving you significant effort. This tool helps you lower shipping expenses by spotting billing mistakes and getting back money owed.

Over half of logistics companies (58%) anticipate that AI will become widely adopted and take over many tasks in the industry. Instead of hiring more people and time for manual checks, why not invest in software that can handle it for you automatically? Especially when this software catches repeated fees, delayed shipments, and other charging errors that might slip past unnoticed otherwise.

This technology gives you complete insight into every detail of shipment bills, better equipping you to manage what you spend on sending goods out. If you've been wondering whether a surcharge should apply to a particular shipment, or if you simply want to know the costs for a shipment and see if it can be cheaper, then parcel audit software is a great solution for you.

The benefits of parcel audit software

Parcel audit software brings a lot of perks to the table in a world where timing and cost-effectiveness could tip the scale between success and failure. Did you know that about 61% of invoices are paid late due to invoicing mistakes? Ask yourself, if unnoticed errors can make such a big difference, what else can a courier invoice check do for your business?

Here's how parcel audit software helps you:

• Stops you from overpaying: Hidden costs are a thing of the past. Catch mistakes like wrong charges or billing errors and duplicate charges. Saving even just a few pence here and there becomes incredibly impactful when handling large volumes of shipments.

• Shows you next-level parcel data: With structured data at your fingertips, you can see if parcels are delivered on time and get more insights for different couriers.

• Improves your financial reporting: Get insights into shipping costs so that you can know what to expect upfront. This makes forecasting a breeze.

• Helps you save on shipping costs: You can compare invoices over time to detect trends, identify incorrect charges, and hold couriers accountable for their delivery promises. This information can also help you negotiate lower shipping costs.

The 21 best parcel audit software solutions for e-commerce right now

Want to know if you're paying too much for shipping? Start avoiding hidden overcharges and cut down on unnecessary costs. Find the solution that fits what you need to audit your shipments effectively on this list:

1. Sendcloud

Website: Sendcloud

Sendcloud (yes, that’s us) makes sure you don't overpay for shipping. Our parcel auditing solution uncovers hidden costs and errors in shipping invoices by automatically cross-checking them with your contracts. You can easily find any incorrect charges and benefit from useful insights into expected shipping costs.

Our tool compares invoices over time to detect trends and find opportunities to save money. For better financial reporting, you get estimated shipping costs based on your rates and contract so that you can work with daily, weekly, or monthly shipping cost forecasts.

Our Shipping Intelligence solutions are trusted by leading shippers in e-commerce, 3PL, and the retail industry. With the biggest dataset of European shipping events, including data from over 500 million shipments and 3 billion scan events, we benchmark courier performance, compare shipping rates, check invoices for accuracy and insights, and choose the most affordable shipping option for your business.

Key features:

• Invoice auditing: Automated invoice check for new invoices, audits of past invoices

• Data analytics: Insights into courier performance analytics, structured logistics data for reporting

• Performance benchmarking: Benchmark courier performance

• Delivery issue management: Auto-detection and communication on delivery issues

• Courier recommendations: AI-driven courier recommendations

• Contract audits: In-depth courier contract audits by an expert analyst

Pricing: Available upon request. Let's get in touch!

⚠️ Note: Parcel auditing and benchmarking features are currently available for Benelux-based businesses only.

2. Lox Solution

Website: Lox Solution

Lox Solution helps you avoid overpaying by auditing shipping bills, identifying billing errors, and offering insights into shipping expenses. It features analytics and reports that support you if you want to increase efficiency and reduce parcel delivery costs, helping you manage your expenditure more effectively.

Key features:

• Invoice auditing: Check for errors to prevent overpayment

• Data analytics: Analyse shipping data for better decision-making

• Delivery issue management: Handle and resolve problems

• Claim settlement: Automated claim settlement for shipping errors

• Integration: Single API integration with other systems

Pricing: Available upon request.

3. GoComet

Website: GoComet

GoComet helps companies identify and rectify incorrect charges on shipping invoices. It also automates the freight auditing process to save time and ensure accurate billing. The software also offers insights into parcel delivery methods to support efficiency and reduced costs.

Key features:

• Invoice auditing: Freight audit to check freight bills for discrepancies

• Data analytics: Analyse shipping data for better decision-making

• Real-time tracking: Monitor shipments as they happen

• Freight procurement: Help source and select freight services

• Integration: Connect with existing systems

Pricing: Available upon request.

4. Shipware

Website: Shipware

Shipware offers a tool that considers companies' savings on parcel expenses by auditing shipping invoices for errors and monitoring billing accuracy to prevent overpayments. To support cost-effective shipping practices, this software helps streamline the process by identifying discrepancies for your business.

Key features:

• Invoice auditing: Check for errors to prevent overpayment

• Data reporting: Provide reports on shipping activities

• Courier contract negotiation: Get better terms with couriers

• Parcel audits: Check small and partial shipments

• Integration: Connect with existing systems

Pricing: Available upon request.

5. ShipScience

Website: ShipScience

ShipScience examines shipping bills to identify potential cost-saving opportunities for your business. It helps identify errors, such as incorrect charges, duplicate charges, and billing discrepancies. Its AI-powered audit helps optimise shipping costs while it also offers insights into shipping practices.

Key features:

• Invoice auditing: Check for errors to prevent overpayment

• Data analytics: Evaluate shipping performance over time

• Error identification: Spot mistakes in shipping invoices

• Performance reports: Performance evaluation

• Integration: Connect with existing systems

Pricing: Free ‘Starter’ plan and a custom ‘Enterprise’ plan available.

6. ShipSigma

Website: ShipSigma

ShipSigma offers a solution for auditing shipping invoices to keep you from overpaying. It monitors the performance of shipments, identifies errors, and facilitates refunds when necessary. By analysing shipping operations, ShipSigma identifies cost-saving opportunities and supports improved efficiency.

Key features:

• Invoice auditing: Check for errors to prevent overpayment

• Data analytics: Analyse shipping data for better decision-making

• Data reporting: Provide reports on shipping activities

• Contract negotiation: Get better shipping rates and terms

• Integration: Connect with existing systems

Pricing: Available upon request.

7. FreightPOP

Website: FreightPOP

FreightPOP offers companies a solution assisting in reducing shipping expenses and providing visibility into shipment activities. You can automatically review shipping invoices for incorrect charges or billing errors. You can also track your shipping costs and courier performance to inform decision-making for shipping partners.

Key features:

• Invoice auditing: Check freight bills for discrepancies

• Data analytics: Analyse shipping data for better decision-making

• Freight tracking: Follow the progress of freight deliveries

• Courier selection: Choose the best couriers for shipments

• Integration: Connect with existing systems

Pricing: Customised to your business needs.

8. ShipERP

Website: ShipERP

ShipERP is a parcel audit software solution used to streamline shipping processes, reduce expenses, and enhance efficiency. It allows you to evaluate courier performance, negotiate better deals, and optimise shipping strategies. ShipERP also offers suggestions and data analysis tools to facilitate operational improvements and cost savings.

Key features:

• Invoice auditing: Check freight bills for discrepancies

• Rate shopping: Compare shipping rates for better deals

• Data analytics: Analyse shipping data for better decision-making

• Reporting: Generate insights from shipping data

• Real-time tracking: Monitor shipments as they happen

• Integration: Connect with existing systems

Pricing: Available upon request.

9. Transmate

Website: Transmate

Transmate is a parcel audit software solution that aims to help you manage your shipping expenses more efficiently. It offers the option to automatically check shipping bills for any errors or opportunities to save money. By analysing the data collected from shipping operations, Transmate provides you with insights on how to improve your shipment flows.

Key features:

• Invoice auditing: Check freight bills for discrepancies

• Data analytics: Analyse shipping data for better decision-making

• Transportation management: Oversee and optimise logistics

• Shipment tracking: Monitor the status of packages in transit

• Integration: Connect with existing systems

Pricing: Between €59 - €99 per month for different plans, with a free starter plan and a custom Enterprise plan available.

10. Freight Controller

Website: Freight Controller

Freight Controller helps you automatically review your shipping invoices for errors and billing mistakes. The software provides reports and features to help companies make informed decisions to reduce shipping costs. Additionally, Freight Controller assists in identifying and recovering overcharges for accurate billing.

Key features:

• Invoice auditing: Check freight bills for discrepancies

• Courier management: Oversee relationships with couriers

• Invoice reconciliation: Match invoices to shipments accurately

• Reporting: Generate insights from shipping data

Pricing: Available upon request.

11. Lojistic

Website: Lojistic

Lojistic offers a view of parcel management, including tracking, efficient sending, and data management. Its invoice audit option automatically verifies shipping bills for errors such as double charges and late deliveries. Lojistic's insights and analytics also help to pinpoint trends in shipping habits and streamline processes.

Key features:

• Invoice auditing: Check for errors to prevent overpayment

• Data analytics: Analyse shipping data for better decision-making

• Reporting: Generate insights from shipping data

• Contract negotiation: Get better shipping rates and terms

• Integration: Connect with existing systems

Pricing: Free account with optional paid add-ons involving either a result-based or usage-based fee.

12. FreightOptics

Website: FreightOptics

FreightOptics offers software for managing freight and parcel logistics, providing you with the ability to review shipping invoices for errors such as overcharges or incorrect rates. The software also offers insights into courier performance, enabling you to make informed decisions about shipping partners.

Key features:

• Invoice auditing: Check for errors to prevent overpayment

• Real-time data analytics: Analyse shipping data for better decision-making

• Reporting: Generate insights from shipping data

• Transportation management: Oversee and optimise logistics

• Freight tracking: Follow the progress of freight deliveries

• Integration: Connect with existing systems

Pricing: Available upon request.

13. Delivrio

Website: Delivrio

Delivrio helps users improve parcel-sending processes by providing insights to reduce shipping costs. It automatically checks shipping bills for errors and offers detailed analytics to identify cost-saving opportunities. Delivrio also assists in negotiating better deals with couriers and streamlining the parcel-sending process for efficiency and cost-effectiveness.

Key features:

• Invoice auditing: Check for errors to prevent overpayment

• Data analytics: Analyse shipping data for better decision-making

• Delivery management: Optimise delivery processes and logistics

• Reporting: Generate insights from shipping data

14. Wuunder

Website: Wuunder

Wuunder is a tool that assists you in optimising your shipping expenses. It checks shipping invoices for errors or unnecessary charges, helping companies avoid overpayments. Wuunder also provides insights into shipping costs, allowing you to make informed decisions on couriers and pricing strategies.

Key features:

• Invoice auditing: Check freight bills for discrepancies

• Multi-carrier shipping: Manage shipments across various carriers

• Shipment tracking: Monitor the status of packages in transit

• Data reporting: Provide reports on shipping activities

• Integration: Connect with existing systems

Pricing: Available upon request.

15. Intelligent Audit

Website: Intelligent Audit

Intelligent Audit helps you conduct courier invoice checks, identifying and rectifying errors in shipping bills. This tool audits shipping invoices to ensure accuracy and prevent overpayment. You can gain insights into your shipping expenses, identify potential cost-saving opportunities, and automate data processing tasks.

Key features:

• Invoice auditing: Check freight bills for discrepancies

• Contract optimisation: Improve shipping contract terms

• Real-time analytics: Provide instant insights into shipping data

• Reporting: Provide reports on shipping activities

• Integration: Connect with existing systems

Pricing: Available upon request.

16. ShippyPro

Website: ShippyPro

ShippyPro assists you in managing your shipping processes by doing checks on parcel delivery bills. It highlights any late deliveries, billing discrepancies, or inconsistencies. ShippyPro also helps simplify the process of claiming refunds for any errors, helping you save on your parcel shipping expenses.

Key features:

• Invoice auditing: Check for errors to prevent overpayment

• Real-time tracking: Monitor shipments as they happen

• Shipment management: Organise and oversee shipping operations

• Data analytics: Analyse shipping data for better decision-making

• Integration: Connect with existing systems

Pricing: Starting from €199/ month with a custom Enterprise plan available.

17. ShipHawk

Website: ShipHawk

ShipHawk offers you solutions for efficient and cost-effective parcel shipping management. It features an invoice audit to identify billing errors, provides cost-saving suggestions, and improves shipping processes. Additionally, its analytics tool enables companies to analyse shipping patterns for cost optimisation and increased efficiency.

Key features:

• Invoice auditing: Check for errors to prevent overpayment

• Shipping automation: Streamline shipping tasks and processes

• Rate shopping: Compare shipping rates for better deals

• Data analytics: Analyse shipping data for better decision-making

• Freight tracking: Follow the progress of freight deliveries

• Integration: Connect with existing systems

Pricing: Available upon request.

18. Sifted

Website: Sifted

With Sifted, you can gain insights into your shipping performance and spot areas for cost savings. The tool reviews shipping bills to identify any billing errors, duplicate charges, or incorrect addresses. Sifted also helps simplify the claims process so that companies can recover funds and prevent delivery issues.

Key features:

• Invoice auditing: Check for errors to prevent overpayment

• Shipping performance evaluation: Improve delivery efficiency

• Contract negotiation: Get better shipping rates and terms

• Data analytics: Analyse shipping data for better decision-making

• Integration: Connect with existing systems

Pricing: Tiered pricing plans — more info available upon request.

19. Schipt

Website: Schipt

Schipt allows you to streamline your shipping operations by auditing bills to avoid overpayments. It monitors for refund opportunities from billing mistakes and simplifies the claims process to ensure no eligible refunds are missed. The platform offers insights into shipping operations, highlighting opportunities for optimisation to reduce expenses.

Key features:

• Invoice control: Verify and manage shipping invoices

• Transport administration: Handle transportation logistics efficiently

• Warehouse management: Optimise storage and shipping processes

• Contract management: Oversee shipping contracts and terms

Pricing: Two pricing models available — a licensing model and a renting model — more info available upon request.

20. Claimit

Website: Claimit

Claimit is a tool that helps you improve your shipping process, save money, and monitor courier performance. It automatically checks shipping bills for errors such as billing mistakes or duplicate charges. Claimit offers a checking process to help companies recover overcharged funds and reduce parcel shipping expenses.

Key features:

• Freight claim management: Handle claims for shipping errors

• Data analytics: Analyse shipping data for better decision-making

• Invoice auditing: Check for errors to prevent overpayment

• Reporting: Generate insights from shipping data

Pricing: No sign-up fee, but you pay for successful claims. Custom enterprise packages are available, too.

21. CommerceShip

Website: CommerceShip

Commership helps companies identify opportunities for cost savings and operational improvements. It offers invoice audit capabilities, automatically checking shipping bills for billing errors, duplicate charges, and incorrect rates. With Commership, you can streamline your delivery management process and identify refund opportunities.

Key features:

• Automated invoice audit: Check for errors to prevent overpayment

• Real-time shipment tracking: Provide instant insights into shipping data

• Cost-saving tips: Based on data analysis of shipping data

• Operational efficiency optimisation: Improve shipping processes

• Freight tracking: Follow the progress of freight deliveries

• Integration: Connect with existing systems

Pricing: Starting from £100 per month for a Pro plan with an Enterprise plan available.

How to choose parcel audit software for your business

Selecting the right parcel audit software means cutting costs and reclaiming owed money with no hassle. Before you can start reaping benefits, you first need to consider these essential factors to choose the right solution:

Evaluate the integration options

The first step is to make sure the software integrates with the systems you use for business and shipping. This will help you gather accurate information easily and give you a clear view
of everything you need to be aware of. Essentially, the right parcel audit tool fits well into your supply chain and tracks every important piece of data related to shipping costs.

Look at the level of automation

Parcel audit software should make auditing tasks a lot easier by checking shipping invoices and finding any errors automatically. On top of that, these tools should keep an eye on your shipments in real time, with a full view of the parcel statuses triggered by relevant events. These additional data insights can even alert you to overpaying when, for instance, an express shipment is delivered late.

Review reporting and analytics capabilities

Sendcloud’s Shipping Intelligence audits your invoices and finds errors to show you if you pay too much. The solution equips you with the right insights to make the best shipping decisions by tracking shipping arrangements with the actual delivery times and issues that happened. You also get insights into shipping cost forecasts based on your current shipping rates and contract details.

Consider the scalability

When choosing parcel billing software, it's crucial to find a solution that can easily adapt to your company's capacity, handling more and more invoice details efficiently as time goes on. A dependable system will make sure every courier invoice check is spot-on, maintaining billing accuracy as your business grows and you ship with different couriers.

How Sendcloud’s shipping intelligence solution can help you save shipping costs

Sendcloud allows you to cut unnecessary shipping costs by providing unique insights for your business. Simply upload your contract and invoice to get a daily, weekly, or monthly overview of errors that are costing you dearly.

Any discrepancies are highlighted clearly so that it’s easy to review. For instance, if your shipment promise wasn't fulfilled, you can identify when you were charged a premium rate instead of the standard shipping cost.

Based on a smart analysis of your rates and contract, you can estimate shipment costs and create a shipping forecast, allowing you to plan ahead effectively.

The parcel audit software solution not only works wonders for streamlining your operations but is also essential for lowering your overall shipping expenses. Sendcloud’s Shipping Intelligence brings all these perks together in an intuitive platform with useful insights for your business. Ready to see it in action? We’re happy to show you around!