Insights

21 April 2022, London – Retailers are bleeding money from e-commerce returns, an estimated £5.2 billion a year on average, but they could be bridging the gap by actually lengthening…

31 March 2022, London – New data released today by e-commerce shipping platform Sendcloud has revealed some new insight into consumer buyer behaviour across the EU. The data released by…

10 January 2022, London – After a record-breaking peak season, a £7bn returns nightmare is threatening to punch a hole in online retailers’ post-Christmas revenues.  While 49 percent of UK…

26 November 2021, London – Around a quarter (28%) of UK consumers will be shopping for early Christmas presents this Black Friday weekend, a new survey suggests, with consumers expected…

25 August 2021, London – Millennials are becoming a driving force behind changes to how retailers deliver goods, according to new research. A new study by Sendcloud showed four out…

9 June 2021, London – UK consumers are willing to compromise on online purchases and delivery demands, but only if it creates a more sustainable environment, according to new data.…