Insights

London, 13 February 2024 – With 79% of fashion retailers charging for returns, paid returns are increasingly taking the stage in the fashion industry. Shipping platform Sendcloud recently conducted an…

London, 30 November 2023 – The busiest day of the year in e-commerce is behind us. With parcel volumes tripling by 219 percent, Cyber Monday marks the busiest shipping day…

London, 7 November 2023 – For retailers, the busiest season of the year is just around the corner. Online stores are gearing up for peak weeks, with a staggering parcel…

17 October 2023, London – Every year, over 18.1 billion parcels are delivered across Europe. Although the majority of these arrive in one piece, occasionally things go wrong. Especially during…

26 January 2022, London – The end of free returns has arrived, a recent study by Sendcloud has found. Major retailers like H&M and Zara are now charging customers for returns,…

12 January 2022, London – For years consumers were used to free delivery, but rising costs are increasingly forcing online stores to charge for shipping.  Although high shipping costs are…