Discover tracking with Sendcloud
Build customer loyalty and boost future sales with branded tracking
Keep your customers in the loop with tracking pages and messages that match your brand and drive sales forward. All it takes is a few clicks to get set up.
Stay top-of-mind after every sale
Communicate with customers directly, even after checkout, and build customer loyalty.
Tracking Messages
Tracking Page
Tracking Widget
Tracking API
Available on all plans
Tracking messages
Send automatic delivery updates via email and SMS that improve the overall customer journey. Plus, drive cross-sales for your online store—all automatically in your customer’s local language.
Stay top-of-mind after every sale
Communicate with customers directly, even after checkout, and build customer loyalty.
Tracking Messages
Tracking Page
Tracking Widget
Tracking API
Available on all plans
Tracking messages
Send automatic delivery updates via email and SMS that improve the overall customer journey. Plus, drive cross-sales for your online store—all automatically in your customer’s local language.
Stay top-of-mind after every sale
Communicate with customers directly, even after checkout, and build customer loyalty.
Tracking Messages
Tracking Page
Tracking Widget
Tracking API
Available on all plans
Tracking messages
Send automatic delivery updates via email and SMS that improve the overall customer journey. Plus, drive cross-sales for your online store—all automatically in your customer’s local language.
Fully automate the order tracking process
Improve customer experience and retention
Go global with multi-language tracking
Drive revenue and brand awareness
Deliver parcels on the first attempt
Be where your customers are and deliver parcels on the first attempt with order tracking via email and SMS.
Deliver parcels on the first attempt
Be where your customers are and deliver parcels on the first attempt with order tracking via email and SMS.
Deliver parcels on the first attempt
Be where your customers are and deliver parcels on the first attempt with order tracking via email and SMS.
Foster a sense of customer loyalty
Extend your customer communication beyond simple marketing and sales—and own each step of that conversation to help bring about new sales in the future.
Bump up your conversion rate and earn more revenue
Your tracking page gives you one more chance to share promo codes, highlight upcoming sales, or offer product recommendations.
Bump up your conversion rate and earn more revenue
Your tracking page gives you one more chance to share promo codes, highlight upcoming sales, or offer product recommendations.
Bump up your conversion rate and earn more revenue
Your tracking page gives you one more chance to share promo codes, highlight upcoming sales, or offer product recommendations.
Gain more social media followers along the way
Share updates, news, and giveaways by embedding your Instagram account to your tracking page.
Gain more social media followers along the way
Share updates, news, and giveaways by embedding your Instagram account to your tracking page.
Gain more social media followers along the way
Share updates, news, and giveaways by embedding your Instagram account to your tracking page.
Say goodbye to pesky status update inquiries
Providing customers with clear information on their tracking status means less time you’ll have to spend corresponding and answering questions.
Say goodbye to pesky status update inquiries
Providing customers with clear information on their tracking status means less time you’ll have to spend corresponding and answering questions.
Say goodbye to pesky status update inquiries
Providing customers with clear information on their tracking status means less time you’ll have to spend corresponding and answering questions.
Go global with multi-language tracking
Scaling internationally? Offer tracking in 6 different local languages—English, Spanish, French, Dutch, German, and Italian.
Go global with multi-language tracking
Scaling internationally? Offer tracking in 6 different local languages—English, Spanish, French, Dutch, German, and Italian.
Go global with multi-language tracking
Scaling internationally? Offer tracking in 6 different local languages—English, Spanish, French, Dutch, German, and Italian.
Fully customise your tracking page with CSS
Design a one-of-a-kind tracking page and set it up with CSS to give customers an even smoother experience.
Fully customise your tracking page with CSS
Design a one-of-a-kind tracking page and set it up with CSS to give customers an even smoother experience.
Fully customise your tracking page with CSS
Design a one-of-a-kind tracking page and set it up with CSS to give customers an even smoother experience.
Boost your reputation with more 5-star reviews
Build long-lasting customer relationships after the delivery. Ask to leave a review, provide product usage instructions, and turn online shoppers into repeat customers.
Boost your reputation with more 5-star reviews
Build long-lasting customer relationships after the delivery. Ask to leave a review, provide product usage instructions, and turn online shoppers into repeat customers.
Boost your reputation with more 5-star reviews
Build long-lasting customer relationships after the delivery. Ask to leave a review, provide product usage instructions, and turn online shoppers into repeat customers.
Set your tracking communications up for success
Sendcloud offers plenty of customisation options to make your tracking messages and pages stand out to your customers. This Sendcloud Academy video makes sure you know how to take advantage of each and every option.
Before Branded Tracking
Communication stops at checkout.
You have no control over what’s included in courier tracking messages.
Couriers don’t always send notifications at every stage of shipping.
Tracking messages redirect to the courier portal.
Customers could only find your social media by searching.
Regular emails for online stores have an open rate of 20%.
After Branded Tracking
Keep in contact after checkout.
Include all the info and marketing material you choose in your own tracking messages.
Update your customers with their order status before they have the chance to ask.
Redirect to your own tracking page, featuring your own branding and marketing like promo codes or future sales.
Embed your Instagram on your tracking page so everyone who makes a purchase has the chance to follow.
Sendcloud’s branded tracking emails have an open rate of 89%.
Before Branded Tracking
Communication stops at checkout.
You have no control over what’s included in courier tracking messages.
Couriers don’t always send notifications at every stage of shipping.
Tracking messages redirect to the courier portal.
Customers could only find your social media by searching.
Regular emails for online stores have an open rate of 20%.
After Branded Tracking
Keep in contact after checkout.
Include all the info and marketing material you choose in your own tracking messages.
Update your customers with their order status before they have the chance to ask.
Redirect to your own tracking page, featuring your own branding and marketing like promo codes or future sales.
Embed your Instagram on your tracking page so everyone who makes a purchase has the chance to follow.
Sendcloud’s branded tracking emails have an open rate of 89%.
Before Branded Tracking
Communication stops at checkout.
You have no control over what’s included in courier tracking messages.
Couriers don’t always send notifications at every stage of shipping.
Tracking messages redirect to the courier portal.
Customers could only find your social media by searching.
Regular emails for online stores have an open rate of 20%.
After Branded Tracking
Keep in contact after checkout.
Include all the info and marketing material you choose in your own tracking messages.
Update your customers with their order status before they have the chance to ask.
Redirect to your own tracking page, featuring your own branding and marketing like promo codes or future sales.
Embed your Instagram on your tracking page so everyone who makes a purchase has the chance to follow.
Sendcloud’s branded tracking emails have an open rate of 89%.
Sendcloud’s got your back with shipping, from start to finish
Shipping Automation
Checkout
Returns
Analytics
Top-of-the-line tracking is just a few clicks away
Create a free Sendcloud account and try our branded tracking today.
Top-of-the-line tracking is just a few clicks away
Create a free Sendcloud account and try our branded tracking today.
Top-of-the-line tracking is just a few clicks away
Create a free Sendcloud account and try our branded tracking today.
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© 2026 Sendcloud. All Rights Reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01
Product
Integrations
Solutions
Resources
© 2026 Sendcloud. All Rights Reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01
Product
© 2026 Sendcloud. All Rights Reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01