x
How Siegfried Rheinland Dry Gin scaled shipping with Sendcloud and Pack & Go
Siegfried Rheinland Dry Gin is one of Germany’s leading craft gin producers, recognized and valued both nationally and internationally. Founded in 2014 by Raphael Vollmar and Gerald Koenen as a pure passion project, the company turned a hobby into a profession. Its very first gin earned the highest score a German gin had ever achieved at the World Spirits Awards, and the company has grown by double digits ever since, today with a team of 11.
Siegfried started as a regional product of the Rhineland with national ambitions. The name comes from the hero of the Nibelung saga, whose legendary fight with the dragon is said to have taken place near the Drachenfels close to the founders’ home in Bonn. The linden blossom, a key botanical in the gin, ties the brand name to the distillate.
CHALLENGE
Bringing shipping back in-house as demand grew
Shipping was one of the biggest challenges, especially as demand rose. In the very beginning, orders were copied and pasted into the DHL form by hand, clearly in the “no fun” category. As volumes grew, the team first outsourced logistics entirely, sending order data to an external provider once a day. That worked, but left them with no control over the shipping process.
Beyond a certain size, it made sense to bring core processes back in-house.
“We were looking for a technical provider that could automate manual shipment processing and was perfectly compatible with our shop system.”
SOLUTION
Structured, real-time shipping with Pack & Go
Even though a large share of orders now runs through retailers, the shop still needs to handle high volumes: when a new limited edition launches, up to 1,000 orders can come in on a single day. A manual solution simply can’t keep up, so structured processing with Sendcloud’s Pack & Go became essential.
Sendcloud integrates smoothly with the shop system and feeds back to it: as soon as a label is printed, the order is marked “done” in the shop. Data syncs in real time rather than once a day, so a new order appears in Sendcloud immediately and the label can be printed right away. At an external logistics site, one full-time and one part-time employee both work with Pack & Go: they open Sendcloud in the morning, check for anything to rework or split, print picking lists, pack and get orders ready to ship.
RESULTS
Clean and reliable, even at peak season
As in most industries, the fourth quarter is the strongest for spirits, and Christmas means significantly more parcels, which makes seamless integration and a smooth process even more important. Whether it’s 1 or 500 orders a day, the process stays clean and fluid, with no chaos, because everything can be handled in a structured way. It’s a system the team can rely on.
Built for volume
Pack & Go handles high order volumes simply, structured and reliably.
Gerald Koenen
Co-founder, Siegfried Rheinland Dry Gin
“It’s essential for us to be able to handle large volumes of orders, and that works simply, structured and reliably with Pack & Go.”
Full transparency, anywhere
Log in from anywhere to support the warehouse team as if on site.
Gerald Koenen
Co-founder, Siegfried Rheinland Dry Gin
“I have full transparency over the process at all times. No matter when or where, I can log in to Sendcloud and support my colleagues in the warehouse as if I were on site.”
Automating manual work
Siegfried needed to automate manual shipment processing, fully compatible with its shop.
Gerald Koenen
Co-founder, Siegfried Rheinland Dry Gin
“We were looking for a technical provider that could automate manual shipment processing and was perfectly compatible with our shop system.”
Volume without chaos
Whether it is one order or hundreds in a day, the process stays clean and steady.
Gerald Koenen
Co-Founder, Siegfried Gin
“Whether it’s 1 or 500 orders a day, with Sendcloud the process stays clean and smooth. Chaos doesn’t break out.”
From a passion project to one of Germany’s leading craft gin makers, Siegfried keeps its shipping clean and reliable even at peak season, powered by Sendcloud and Pack & Go.
Would you also like to ship more efficiently?
More stories for you
Active Ants
Learn how unique shipping insights help Active Ants’ fulfillment clients automate CS processes and improve the delivery experience.
Get started
Aglaïa & Co
Before Sendcloud, we processed our orders by hand. The customer experience was very poor, and we spent an enormous amount of time importing orders and shipping them.
Get started
Beer in a Box
How Beer in a Box ships beer subscriptions across the Netherlands and Belgium without the manual work.
Get started