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Italian Food Lovers brings la dolce vita to Europe with Sendcloud
Lucia and Daniel, the duo behind Italian Food Lovers, started with a showroom in a small German village. Now, they’re sharing their passion for espresso machines and Italian delicacies with customers across Europe — powered by a seamless e-commerce setup combining ePages and Sendcloud.
CHALLENGE
The challenge: Scaling from local delight to international demand
When Italian Food Lovers opened their showroom in Wohnroth, a village of just 160 residents, their goal was to bring Italian coffee culture to life. But limiting that vision to a physical store meant reaching only a handful of nearby customers. Lucia and Daniel dreamed bigger: they wanted to scale their brand across borders, without adding complexity to their daily operations.
SOLUTION
ePages + Sendcloud = effortless European shipping
Partnering with ePages gave them an easy entry into online selling. But it was the integration with Sendcloud that unlocked international growth.
“With Sendcloud, it’s easier for us — and totally transparent for the customer,” says Daniel.
Today, all orders from their ePages shop are automatically imported into Sendcloud. Shipping labels are created in just a few clicks, and customers get real-time updates — in their own language — thanks to automated tracking and translations.
RESULTS
3× more parcels and more time for la dolce vita
Since implementing Sendcloud, Italian Food Lovers has tripled their shipping volume. With automation handling the manual work, Daniel and Lucia can focus on what they love: curating authentic Italian experiences and connecting with customers.
Their advice to other merchants?
“Just go for it. Try, make mistakes, and growth will come on its own.”
Simpler for them, transparent for customers
All orders flow into Sendcloud automatically, labels print in a few clicks, and customers get live tracking emails in their own language.
Daniel
Co-founder, Italian Food Lovers
“With Sendcloud, it’s easier for us — and totally transparent for the customer.”
Their advice to other merchants
Lucia and Daniel’s tip for anyone weighing up selling beyond their own region.
Daniel
Co-founder, Italian Food Lovers
“Just go for it. Try, make mistakes, and growth will come on its own.”
Tracking in the customer’s language
Live tracking emails go out automatically, in the language of whoever is waiting for the parcel.
Daniel
Co-founder, Italian Food Lovers
“Our customers hear from us in their own language, and we don’t have to lift a finger.”
From one showroom to all of Europe
ePages and Sendcloud together let a village showroom sell across Europe without adding admin.
Daniel
Co-founder, Italian Food Lovers
“We wanted to sell beyond our own region without the workload going up.”
From a showroom in a village of 160 people to customers across Europe, with the shipping running itself.
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