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How Frank Juice ships fresh cold-pressed juices reliably with Sendcloud
Health, taste and conscience: that’s what Frank Juice stands for with its flavorful, cold-pressed juices. The company makes cold-pressed juices and ships them as juice cures, or simply for in between, to customers in Germany and Austria.
The idea came to the three managing directors Marco, Korbi and Daniel in New York in 2013, where Americans had already developed a taste for fresh, cold-pressed fruit and vegetable juices. That same year the three started their first juice experiments in Munich. By 2014 the healthy juices were on the shelves at Feinkost Käfer, and later at REWE and EDEKA. Frank Juice continues to expand and export successfully to this day.
CHALLENGE
Shipping fresh, chilled juices reliably
Because Frank Juice ships fresh, chilled food, the company depends on smooth shipping and an optimal delivery rate. That is by far the biggest challenge for the shop and its logistics.
“Because Frank Juice ships fresh and chilled food, the company depends on smooth shipping and an optimal delivery rate.”
SOLUTION
UPS Express and reliable support with Sendcloud
Frank Juice significantly improved its shipping process with Sendcloud. Beyond the time-saving shipping tool, the excellent customer service is another big plus: whenever questions or difficulties come up, the dedicated point of contact reliably helps.
To guarantee fast delivery of the cold-pressed juices, Frank Juice chose UPS Express. Alongside high delivery quality, the company benefits from especially attractive shipping conditions via Sendcloud. Frank Juice can also offer multiple shipping options, print shipping labels in a single click, combine carriers, brand and automatically send tracking emails, and run its own returns portal.
RESULTS
More time for what matters, with dependable delivery
With reliable shipping and responsive support in place, Frank Juice can focus on what it does best: growing its cold-pressed juice brand across Germany and Austria.
A reliable point of contact
Sendcloud’s support helps reliably whenever questions or issues come up.
Korbinian Gerstl
Managing Director, Frank Juice
“With Sendcloud, we always have a point of contact when we have questions or run into difficulties.”
Time saved and great service
The shipping tool saves time and the dedicated contact resolves issues quickly.
Korbinian Gerstl
Managing Director, Frank Juice
“Beyond the time-saving shipping tool, the excellent customer service is another big plus. Whenever questions or difficulties come up, the dedicated contact reliably helps.”
Fresh and chilled, so delivery has to land
Shipping fresh, chilled juice depends on a smooth process and a high delivery rate.
Korbinian Gerstl
Managing Director, Frank Juice
“Because we ship fresh and chilled food, we depend on smooth shipping and an optimal delivery rate. That is certainly our biggest challenge.”
UPS Express, on better terms
Frank Juice ships with UPS Express for speed, on the shipping terms available through Sendcloud.
Korbinian Gerstl
Managing Director, Frank Juice
“To guarantee fast delivery of the cold-pressed juices, we chose UPS Express. Alongside the high delivery quality, we benefit from especially attractive shipping terms via Sendcloud.”
From a New York idea to shelves at Feinkost Käfer, REWE and EDEKA, Frank Juice keeps growing, supported by fast UPS Express delivery and reliable Sendcloud support.
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