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How Black Racks went from 20 to 120 shipping labels in just two hours with Sendcloud

Real needs for individuals and businesses

Black Racks began when Isaac met Victor in Seville. They started out doing fulfillment, working from a warehouse in Seville and offering very affordable shipping to stores just starting out. Today they run 6 stores, and thanks to Sendcloud they save time managing the logistics behind them.

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Region

Spain

Company Size

Small-Medium Business

Industry

E-fulfillment

Features

Integrations

Automatic label generation

Black Racks uses Sendcloud to generate and print shipping labels, saving time.

Pack & Go

Thanks to Pack & Go, they can process 3x more orders in the warehouse while saving time.

Track & Trace emails

Besides keeping customers updated on parcel status, they cross-sell by adding a promotional banner to the emails.

Automatic label generation

Black Racks uses Sendcloud to generate and print shipping labels, saving time.

Pack & Go

Thanks to Pack & Go, they can process 3x more orders in the warehouse while saving time.

Track & Trace emails

Besides keeping customers updated on parcel status, they cross-sell by adding a promotional banner to the emails.

Automatic label generation

Black Racks uses Sendcloud to generate and print shipping labels, saving time.

Pack & Go

Thanks to Pack & Go, they can process 3x more orders in the warehouse while saving time.

Track & Trace emails

Besides keeping customers updated on parcel status, they cross-sell by adding a promotional banner to the emails.

CHALLENGE

120 labels in a couple of hours

They soon realized that processing shipments was taking up a lot of time. That's when they found the solution: Sendcloud. They left manual work behind and no longer needed their family to help prepare orders. As soon as they integrated, they went from making 20 labels in 8 hours to 120 labels in just a couple of hours.

SOLUTION

Several brands on a single platform

Thanks to shipping rules, they no longer have to assign carriers manually. Now, depending on the store and the order's characteristics, the shipping method is assigned automatically. This means they only need to print the picking lists and print the label with the scanner.

Each store has its own tracking email, personalized with its branding and corporate colors. This way, the customer is always informed about the status of their package. It also comes with the option to add a promotional banner with discounts and their Instagram feed. The advantage? They can drive sales without spending money on advertising.

RESULTS

More time to grow

“Sendcloud helps us a lot with time management. We'd like to keep growing, especially internationally, and the less time we spend on logistics, the more time we have to invest in growing and increasing sales.”

From 20 to 120 labels

What used to be a manual bottleneck is now resolved in a couple of hours thanks to Sendcloud's automation.

Isaac Fernández

Co-Founder, Black Racks

"We used to make 20 labels in 8 hours. Now, with Sendcloud, we make 120 in 2 hours."

From 20 labels to 120

What used to take a full day of manual work now takes a couple of hours.

Black Racks

“Before, we made 20 labels in 8 hours; with Sendcloud we make 120 in 2 hours.”

Time back to grow

Less time on logistics means more time spent on growth and sales.

Black Racks

“Sendcloud helps us a lot with time management. We want to keep growing, especially internationally, and the less time we spend on logistics, the more we can invest in growing and increasing sales.”

No more family packing orders

Manual work disappeared, and with it the need for family to help prepare orders.

Black Racks

“They forgot about manual work and no longer needed their family preparing the orders.”

Built to scale, together

Thanks to Sendcloud, Black Racks has left manual work behind and now manages shipping for its six stores from a single platform, freeing up more time to focus on growing the business.

Want to optimize your shipping process like Black Racks did? Book a free demo and find out how.

Start shipping smarter today

Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.

Start for free

Talk to an expert

Start shipping smarter today

Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.

Start for free

Talk to an expert

Start shipping smarter today

Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.

Start for free

Talk to an expert