Shipping with Deutsche Post via Sendcloud: the complete guide

At Sendcloud we work with the most popular carriers in Europe to offer our users the best possible service, and Deutsche Post is one of them. Here's an overview of the shipping options available with Deutsche Post via Sendcloud.

Deutsche Post: quality along the logistics chain

Part of the Deutsche Post DHL Group, Deutsche Post is one of the world's leading logistics companies and is best known as a letter carrier, processing millions of letters each working day, with next-business-day delivery as a key quality goal.

The GoGreen initiative

You can send your mail carbon-friendly with the GoGreen initiative. The Deutsche Post DHL Group has committed to improving its CO₂ efficiency and reducing logistics-related emissions to zero by 2050, deploying purpose-built electric vehicles, e-bikes, and e-trikes, and neutralizing greenhouse-gas emissions through selected, registered climate-protection projects worldwide.

Shipping options with Deutsche Post and Sendcloud

Deutsche Post is especially suited to shipping small-format items such as letters or books. With Sendcloud you can use the following Deutsche Post options:

Letters

You can also send letters by registered mail, which requires a signature on delivery, giving you legally sound proof of delivery, and Deutsche Post is then liable for loss or damage.

Warenpost

With Warenpost (now DHL Kleinpaket), your shipments are delivered within a business day and you benefit from tracking. To qualify, your shipment must meet these limits: length 9-35.5 cm, width max. 25 cm, height max. 5 cm, and weight max. 1,000 g.

Warenpost International

With Warenpost International, Deutsche Post offers fast delivery of goods across borders:

For Warenpost International you're required to use standardized harmonised labels, which simplify customs clearance with the CN22/CN23 declaration built in, plus prioritized handling and better tracking.

Books and merchandise shipment

Use the "books and merchandise" method to send books, catalogs, and items within a few business days, in a 500 g or 1,000 g variant. Dimensions: length up to 35.5 cm, width up to 25 cm, height up to 5 cm.

Wrapped-press shipment

To send press products domestically, you can use the wrapped-press method, with next-business-day delivery. Requirements: length 14-35.3 cm, width 9-25 cm, height up to 5 cm, and weight 50-1,000 g.

Deutsche Post or DHL?

Both Deutsche Post and DHL are part of the same group, so which should online retailers choose? It generally depends on what you mainly ship and how. In summary:

Deutsche Post suits:

• Small-format shipments

• Letters

• Books

• Shipments up to 2,000 g

DHL suits:

• Shipments over 2,000 g

• All kinds of goods

• Goods that need fast international delivery (DHL Express)

Not sure which carrier to choose? With Sendcloud you can flexibly use the most popular carriers, including express services, without committing to a single one. Offering several carriers at checkout lets you meet every requirement, offset outages, and raise customer satisfaction.

Adding Deutsche Post in Sendcloud

Deutsche Post can be enabled for Sendcloud customers on a paid plan, whether you use one of our many shop integrations or the API. Currently you can ship with Deutsche Post if you already have a contract with them, which you connect in the Sendcloud panel in a few clicks. Your advantages with Deutsche Post and Sendcloud:

• Print shipping labels in one click

• Combine Deutsche Post with other carriers as needed

• Set up a personalized returns portal

• Send automated track & trace notifications

• Save time and money

Want to find out more about how Sendcloud works with DHL, or start shipping with DHL? Visit our DHL carrier page.