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Unbox your potential

The ever changing e-commerce environment requires you to stay on top of the latest trends and create unique experiences to attract & retain your buyers.

That is why on Thursday March 16th we are hosting our first, digital, Unboxed conference – the e-commerce event where you get new inspiration & insights, share ideas, network and strive for success with like-minded e-commerce enthusiast.

Join us for a conference filled with different live and on-demand sessions to discover how to push your limits and unbox your business’s full potential!


Get ready to learn from the experts


Live, On-demand & Networking

15:00 - 15:30

The opportunities & Challenges of growing an international brand

Jorn de Vreede, Serge Barnhoorn & Nick Buddingh

Selling (and thus shipping) internationally is a great way to grow your business. However, this also comes with challenges for the merchant. During this session we want to bring together experts to discuss upcoming trends, the potential in cross-border sales, the importance of international shipping, and how, in general, it’s becoming far more accessible to scale internationally with the right partners. 

15:40 - 16:10

Shane Forster

Maximizing Customer Lifetime Value: navigating the post-purchase journey

Shane Forster from & Douglas Franklin from PennyBlack

Join us for an informative session on the post-purchase journey and discover how to turn one-time shoppers into lifelong customers. We'll explore the importance of a positive post-purchase experience and discuss strategies for keeping your customers engaged and coming back for more. From order confirmation to delivery and beyond, learn how to create a seamless and satisfying post-purchase journey that will make your customers fall in love with your brand. Don't miss out on this opportunity to boost customer loyalty and drive repeat business.

16:15 - 17:30

On-Demand Sessions & Networking

Maximizing profits on marketplaces: strategies for success

Emile Valkestijn from 10xCrew

Get ready to dive deep into the exciting world of e-commerce marketplaces! Our marketplaces expert Emile Valkenstijn will be sharing all their insider tips and tricks to help you succeed. You'll learn the best strategies for picking the right marketplaces, boosting sales and profits, staying up-to-date, and understanding the future of e-commerce. This on-demand session is packed with actionable advice, so you can start putting your newfound knowledge into practice right away. Whether you're a seasoned seller or just starting out, this is the perfect opportunity to learn from the best and take your marketplace game to the next level!

Reducing your carbon footprint: maximizing sustainability in your e-commerce business

To be announced soon...

Get ready to go green with sustainable e-commerce! Learn from our expert about the latest in sustainable shipping practices, including the importance of green delivery services and how to make your e-commerce business more eco-friendly. This on-demand session will cover different approaches to sustainability, strategies for engaging customers ons sustainable practices, and the challenges and possibilities of 100% green shipping.


Meet the experts

Serge Barnhoorn

Senior Product Owner at AGU

More about them

Nick Buddingh

Senior Partner Manager, Sendcloud

More about them

Emile Valkestijn

Chief Commercial Officer, 10xCrew

More about them

Jorn de Vreede

Senior Digital Strategist, Youwe

More about them

Shane Forster

Country Manager DACH,

More about them

Rehab El Hadari

Senior Partner Manager UK, Sendcloud

More about them

In collaboration with

Join live or watch the recording

March 16th from 15:00 – 17:30, including live, on-demand, networking & Q&A sessions

Register For Free


Unboxing e-commerce success

In the ever-changing world of e-commerce, businesses have to navigate through many different challenges. So what would be more handy than one single place & community to stay ahead of the curve and unlock their business’s full potential. That’s where Unboxed comes in.

Unboxed is a series of events designed to delve into the diverse aspects of the e-commerce ecosystem, bringing together experts to share their knowledge and experience on everything from digital marketing to shipping and logistics.

We believe in the power of a hybrid approach, combining physical events with digital ones to ensure that everyone has access to the insights and advice they need to succeed. And with thought-provoking discussions and practical solutions, Unboxed is the key to unlocking the full potential of your e-commerce business.

Join us as we unbox the secrets to e-commerce success, and take your business to the next level.

more info


Will the live sessions be recorded and available on-demand?

Yes! All the live sessions will be recorded and will be available after the event. This way, you can watch all the content (including the already on-demand material) at your own preferred time.

Why are there live & on-demand sessions available?

We want to provide you with the content that matters most to you and your business! Not everyone is interested in, for example, international expansion or in sustainable e-commerce. With this format, we believe that you can interact with the content that interest you the most and the time that suits you best!

The live sessions end at 16:15, but the event lasts until 17:30. How does this work?

Correct, the live sessions end earlier than the event time! We want to give you the opportunity and time to explore all the different content available during the event as well as network and interact with the other participants. So this way, you can take your time and watch all the different sessions.

Am I able to network with other attendees?

Yes, you definitely can! With Unboxed, we want to build a community that can share their knowledge and experiences with the complex e-commerce world. That is why we use the digital event platform Goldcast to host events. Goldcast allows you not only to interact with the content, but also network with other attendees AND speakers in one of our break-out rooms, or one of the many chats!

What is this ‘Unboxed Community’ you are talking about?

As Sendcloud, we want to bring together entrepreneurs, e-commerce experts & innovators to share their insights and expertise in the e-commerce industry with each other. We believe that everyone can learn from other’s experiences and expertise, so why not share it in one place?

Can I expect more Unboxed events in 2023?

Yes, you definitely can! This year, we will organize many more physical & digital unboxed events to continue sharing insights, tips & tricks to help you unbox your business’s full potential! So stay tuned for what’s more to come!