170+ carriers
10.000+ service points
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Shipment tracking integrations that keep customers informed
Deliver real-time, branded tracking updates across all carriers and channels. Reduce WISMO tickets, improve customer experience, and turn every delivery into a growth opportunity.
Reduce WISMO with tracking integrations
Connect tracking data to your communication tools and proactively notify customers. Cut “Where is my order?” tickets and reduce support workload.
Create branded tracking across integrations
Deliver consistent, branded tracking across your e-commerce platform, emails, and tracking pages. Build trust and drive repeat purchases.
Get insights from your tracking integrations
Track delivery status, engagement, and exceptions across all integrated tools. Make smarter decisions and improve the post-purchase experience.
Fitwinkel
“Since we started using Sendcloud’s tracking software, we’ve seen a significant decrease in WISMO inquiries.”
Everything you need for smarter tracking integrations
Connect tracking with your e-commerce tools
Integrate tracking with Shopify, WooCommerce, Magento, and more. Sync order status in real time and keep customers informed across every touchpoint.
Branded tracking across all integrations
Create fully customized tracking pages with your branding. Deliver a consistent experience across your store, emails, and tracking touchpoints.
Automated tracking integrations across channels
Connect tracking to email, SMS, and WhatsApp tools. Automatically send updates at every shipping milestone without manual work or delays.
Multi-carrier tracking integrations
Integrate with 170+ carriers and deliver one consistent tracking experience. No switching between carrier pages, everything stays in your flow.
Marketing & review integrations
Turn tracking moments into revenue opportunities. Add upsells, collect reviews, and connect with your marketing tools to drive engagement.
Analytics & delivery insights across your tracking integrations
Monitor delivery performance, engagement, and exceptions across all integrated tools. Use real insights to optimize your customer experience.
Email, SMS, and WhatsApp notifications
Google Analytics integration
Multi-language parcel tracking
Widget for Zendesk and your website
Sync statuses with your shop system
Multi-carrier tracking API
What our customers say
At Sendcloud, our customers are at the heart of everything we do. Their feedback drives us to innovate, adapt, and stay flexible in meeting the ever-changing demands of today’s market.
Pietro Rossato, Digital Manager at PittaRosso
“By offering new services like last-mile tracking, we provide customers with more than just delivery updates — we offer a personalized delivery experience that boosts customer satisfaction.”
Sep van Hannen, Co-founder and director at Friandries
“Our products sell particularly well around holidays such as Christmas, Mother’s Day and Valentine’s Day. That’s why it’s ideal that we can fully customize our branded tracking page and emails to these special days. We also encourage repeat purchases by adding personal offers and promotions.”
Jonas Oliebos, Digital Coordinator at KAA Gent
“In addition to offering live tracking, now we can also send branded promotions to our customers. Next to being updated on their parcel status, they now also get branded promotions. Our webshop provides a way better service and we’re no longer receive questions from our customers about their parcels.”
Thibault Nelkin, Founder Jade Roller
“Using Sendcloud allows us to keep our customers informed about the status of their orders through automatic and personalized tracking notifications. This is a very important criterion, which also allows us to reduce redundant after-sales service tasks.”
FAQ
What are shipment tracking integrations?
Shipment tracking integrations connect your shipping data with communication tools, allowing you to send real-time delivery updates via email, SMS, or tracking pages—all from one platform.
Can I use tracking integrations with multiple carriers?
Yes. Sendcloud offers carrier-agnostic tracking integrations, so you can provide a consistent experience across all your shipping partners.
Learn more about carrier options here.
How do tracking integrations reduce WISMO tickets?
By proactively sending real-time updates, customers don’t need to contact support for delivery status. This reduces incoming queries and improves satisfaction.
Can I customize the tracking experience?
Absolutely. You can fully brand tracking pages with your logo, colours, and messaging, and even add promotions or product recommendations.
Do tracking integrations support international shipping?
Yes. With multi-language support and global carrier integrations, you can keep international customers informed wherever they are. See how international shipping works with Sendcloud.
Start delivering better tracking experiences today
Reduce support tickets, boost loyalty, and keep customers informed with powerful tracking integrations.
