We fixed 30+ things slowing you down. Made the platform smarter with Shipping Intelligence. All in time for your busiest season.
01/04
Ship with confidence, everytime
02/04
Your whole operation, running smarter
03/04
A more powerful platform to build on
04/04
Your costs, completely visible
They have complete visibility over their costs. Their operations stay in control, even under pressure. Their tools work as expected, so their team can focus on what matters.
This release brings that same clarity and control to you. Over 30 updates across cost visibility, shipping accuracy, platform intelligence, and operational efficiency. All built around one idea: helping you run your shipping operation in the smartest way possible.
THE RELEASE
The merchants who ship well don't just ship fast They ship smart
01
SHIP WITH CONFIDENCE, EVERY TIME
Every shipment that leaves your warehouse should arrive where it’s meant to
Address errors seem small until they start adding up. One failed delivery means a support ticket, a reshipment, and an unhappy customer. The frustrating part is that most of these errors could have been caught before the label was ever printed. Now they are.
Catch the typo before the label.
See the full picture of your shipping activity in the Overview report, then dive deeper into performance, transit times and exceptions. Spot issues faster and understand how shipping impacts cost and customer experience.
And there's more
from validating addresses before you commit to extending that accuracy across the platform, we've built validation into every step of the shipping process.
02
YOUR WHOLE OPERATION, RUNNING SMARTER
The difference between a smooth day and a stressful one is rarely one big issue
It's the small things that break your flow. A service point that wasn't assigned. A carrier you couldn't activate. A tracking email that didn't match your brand.
We've fixed those details. Here's what's changed.
Auto-assign service points for Shopify
See the full picture of your shipping activity in the Overview report, then dive deeper into performance, transit times and exceptions. Spot issues faster and understand how shipping impacts cost and customer experience.
Carrier activation, made easier
See the full picture of your shipping activity in the Overview report, then dive deeper into performance, transit times and exceptions. Spot issues faster and understand how shipping impacts cost and customer experience.
New carriers added to the network
See the full picture of your shipping activity in the Overview report, then dive deeper into performance, transit times and exceptions. Spot issues faster and understand how shipping impacts cost and customer experience.
Packing slip and label in one print
See the full picture of your shipping activity in the Overview report, then dive deeper into performance, transit times and exceptions. Spot issues faster and understand how shipping impacts cost and customer experience.
And there's more
We’ve improved the small details that impact your day-to-day.
From smarter warehouse tools to tighter Shopify integrations, everything works smoothly across every order.
Centralized search bar
Find anything in your Sendcloud account instantly. Parcels, features, integrations, carriers, help content, … all in one place, right when you need it.
Redesigned new shipment form
A cleaner, more reliable form with items-per-parcel and insurance-per-parcel support, making multi-collo and insured shipments significantly easier to create.
Custom email sender
Send tracking and transactional emails from your own domain. Better deliverability and stronger brand consistency across every customer touchpoint.
Smarter packing slip sorting
Sort packing slips by product name to reduce warehouse walking and speed up pick-and-pack across every order.
Shopify flexible checkout naming
Control how delivery options appear at checkout, so customers always see them in a way that feels familiar and clear.
Sync Service Point details to Shopify order notes
Service point data is now stored in order notes for both auto-assigned and merchant-selected flows, keeping your order records clean and consistent.
New IOV item filters and columns
Table editor in IOV
03
A MORE POWERFUL PLATFORM TO BUILD ON
Good integrations don’t leave gaps.
Your data is complete, in the right place, when you need it. This release makes that possible. More complete data across the API, better documentation, and greater precision at every step. Whether you're building checkout flows, automating fulfilment, or managing returns at scale, everything works the way you expect.
Deeper integrations with platforms like Klaviyo also help merchants connect delivery data with smarter post-purchase customer communication.
Automated Pickup Reminders. Stop unnecessary returns-to-sender by automatically alerting your customers to collect their parcels from service points. Reduce extra return costs and shipping delays with proactive post-purchase communication.
Parcel Tracking API updates
See the full picture of your shipping activity in the Overview report, then dive deeper into performance, transit times and exceptions. Spot issues faster and understand how shipping impacts cost and customer experience.
And there's more
More control for technical teams. We’ve fixed key API gaps and made the Sendcloud platform easier to build on. Your team gets cleaner data, clearer flows, and fewer workarounds.
API data improvements
Goods description in Shipments API, multiple tracking numbers per shipment, sender address ID support, and visibility into which shipping rules were applied. Get the data you need, where you need it.
Shipping options API improvements
Get accurate quotes from the start. Support multi-collo shipments and returns, and full pricing breakdowns, including dimensional surcharges.
New API documentation site
Improved search, better structure, dark mode, and Postman collections. Plus a v3 migration guide that's live now. Find what you need faster.
Carrier-native Service Point ID support
Use carrier-native service points IDs directly in Orders and Shipments API v3, removing any friction for merchants running multiple integrations.
04
YOUR COSTS, COMPLETELY VISIBLE
Unexpected charges
often show up after you’ve created the label.
By then, it’s too late to adjust pricing or protect your margins. For transactional shipments, that's changing. Here's what's new.
Surcharge estimation at label creation
See the full picture of your shipping activity in the Overview report, then dive deeper into performance, transit times and exceptions. Spot issues faster and understand how shipping impacts cost and customer experience.
And there's more
We've also made improvements to billing and invoice management. Now it’s easier to stay on top of your balance and keep shipping without interruptions. And for merchants shipping internationally, tax and duty estimates are on the way. You’ll be able to calculate expected landed costs before committing to cross-border decisions.
See your add-ons and costs in real time.
See exactly what you're spending as it happens. Active add-ons, usage, and costs are now visible directly in your Sendcloud account. Nothing builds up unnoticed during the month.
Taxes & duties estimation
Estimate landed costs before shipping internationally, making cross-border decisions more straightforward and pricing more predictable. Gated Beta — API only.
This is what smarter shipping looks like
Every update in this release helps you see more, fix issues earlier, and stay in control of your shipping.
Explore what's new and start getting more from Sendcloud today.