Remove consumers’ #1 return frustration with pre-printed return labels
Provide a ready-to-use return label in the box to offer the easiest return process. Drastically reduce the workload on your customer service team, and streamline returns without extra shipping costs.
83% of European consumers regularly check the return policy before purchasing their items.
48% say they wouldn’t order from a webshop if they had to contact them to arrange the return.
50% of online shoppers prefer to receive a ready-to-use shipping label to return their products.
Save your customer service team hours of work
Drastically reduce the workload on your customer service team
Print your shipping labels and return labels together in bulk
No more frustrated customers about printing the return labels
Streamline your return process without any extra shipping costs
Upload your courier contract or ship with our pre-negotiated rates
With our return rates, you can easily switch between couriers without committing to a shipping volume. Our return rates are currently being charged at label scan for:
DHL & PostNL in the Netherlands
GLS & PostAT in Austria
DPD & Colissimo in France
InPost in Italy
Further streamline your returns process
Return portal
Put your returns on autopilot with the return portal. Offer on-demand return labels and keep track of the return data.
Return API
Create your custom return portal, get access to Europe’s largest service point network, and generate your return labels within seconds.
Paid returns
Let customers pay for returns with all the global payment methods supported by Mollie.
Offer a customer-focused return process with Return Label in the Box
Now available for direct contracts.