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How Beer in a Box optimized its shipping with Sendcloud
When Beer in a Box started shipping more and more beer boxes, they discovered it did not come without challenges. How do you make sure a surprise box arrives in time for Friday afternoon drinks? And how do you set up a smooth shipping flow with an 18+ age check? Thanks to Sendcloud, they were able to automate processes, shorten delivery times and easily meet all regulations.
CHALLENGE
The challenges of a fast-growing beer club
When Beer in a Box started in 2015, the founders still entered every address manually through the PostNL system. But demand soon grew so fast that this simply became unmanageable. Every customer deserves the best possible Beer in a Box, preferably the next day, because nobody wants to be without beer at Friday drinks.
On top of that, every two months Beer in a Box handles a mega shipment of 35 roll containers at once. That process had to become faster and more efficient too. They set out to find a solution that could easily handle both individual orders and bulk shipments.
SOLUTION
Growing without compromising on quality
Thanks to Sendcloud, manual entry is a thing of the past. Track & trace emails keep customers informed in their own language and brand experience. Through the integration with PostNL, they can now use shipping labels with an age check, without extra tools. This saves time and lets Beer in a Box process both small and large orders effortlessly.
The result? Less manual work, faster shipping and happy customers (over 2,000 positive reviews on Trustpilot!). Whether you want one box or dozens at once, Beer in a Box takes it all in stride.
It was not only logistics that got optimized, the checkout got an upgrade too. With dynamic delivery options and same-day delivery, the number of abandoned carts dropped and customer satisfaction rose.
RESULTS
Efficient, scalable and loved by customers
The effect was immediately noticeable. Not only did the team save time by automating key processes, the results spoke for themselves too. Beer in a Box was able to scale up its operation effortlessly without dropping a thing. From large bulk shipments to individual orders: everything runs smoothly, and customers notice.
In the world of specialty beer subscriptions, Beer in a Box knows how to stand out, both on quality and on customer experience. Thanks to the partnership with Sendcloud, far less manual work is needed, and they are better able to scale as demand grows. Beer in a Box has found a way to get everything out the door on time without chaos.
The highest-rated beer company in the Netherlands on Trustpilot
Based on more than 2000 Trustpilot reviews, Beer in a Box is the highest-rated beer company in the Netherlands.
Tim Remmerswaal
Founder of Beer in a Box
"Every two months we have a large shipment where PostNL picks up around 35 roll containers at once. There are very few tools that can handle that out of the box."
Multiple sales channels, one shipping platform
Beer in a Box sells through multiple sales channels. Sendcloud brings every incoming order together for simple, efficient processing.
Tim Remmerswaal
Founder of Beer in a Box
"With Sendcloud we can easily send all boxes to one address or even to 1,000 different addresses, with a personal message."
Fast, simple and fully integrated
With Sendcloud's API, orders are registered instantly, with no manual steps. That makes the process faster, more accurate and easier to manage, even as volumes grow.
Tim Remmerswaal
Founder of Beer in a Box
"Sendcloud helps us process shipments efficiently and keep customers up to date."
Age verification sorted
Integrating the 18+ age verification system simplified the process considerably. It keeps Beer in a Box compliant with regulations, without the need for extra tools.
Tim Remmerswaal
Founder of Beer in a Box
"Automatically registering all parcels via the API is the nicest feature, and it saves us a huge amount of time."
From a first beer subscription to a full Beer Club, with the shipping running quietly in the background.
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