The easiest way to integrate with the Colissimo API

Add the Colissimo API to your e-commerce backend or marketplace through one Sendcloud integration. Ship with France's most-used parcel carrier for home delivery, collection points, and returns, alongside 170+ others.

Courier API integration graphic for colissimo

The easiest way to integrate with the Colissimo API

Add the Colissimo API to your e-commerce backend or marketplace through one Sendcloud integration. Ship with France's most-used parcel carrier for home delivery, collection points, and returns, alongside 170+ others.

Courier API integration graphic for colissimo

The easiest way to integrate with the Colissimo API

Add the Colissimo API to your e-commerce backend or marketplace through one Sendcloud integration. Ship with France's most-used parcel carrier for home delivery, collection points, and returns, alongside 170+ others.

Courier API integration graphic for colissimo

Free plan available

Works with your shop

Cancel anytime

Why integrate PostNL through the Sendcloud API?

Why integrate PostNL through the Sendcloud API?

Why integrate PostNL through the Sendcloud API?

Why integrate PostNL through the Sendcloud API?

La Poste's parcel brand for French retail

Ship under Sendcloud's negotiated PostNL rates from day one, or bring your own contract when you're ready.

Code-verified delivery, no signature needed

PostNL's evening windows and 4,500+ service points are available via Sendcloud's REST API, with no separate PostNL API credentials required.

Integrate with 170+ carriers at once

Stop maintaining and integrating different carrier and use one API for all.

GDPR Compliance

We comply with the GDPR rules to protect data and privacy in Europe.

API uptime of 99.99%

Reliable shipping software built on AWS and with top market technologies.

ISO 27001 Certified

The world’s most rigorous standards for information security.

Why integrate PostNL through the Sendcloud API?

La Poste's parcel brand for French retail

Ship under Sendcloud's negotiated PostNL rates from day one, or bring your own contract when you're ready.

Code-verified delivery, no signature needed

PostNL's evening windows and 4,500+ service points are available via Sendcloud's REST API, with no separate PostNL API credentials required.

Integrate with 170+ carriers at once

Stop maintaining and integrating different carrier and use one API for all.

GDPR Compliance

We comply with the GDPR rules to protect data and privacy in Europe.

API uptime of 99.99%

Reliable shipping software built on AWS and with top market technologies.

ISO 27001 Certified

The world’s most rigorous standards for information security.

Why integrate PostNL through the Sendcloud API?

La Poste's parcel brand for French retail

Ship under Sendcloud's negotiated PostNL rates from day one, or bring your own contract when you're ready.

Code-verified delivery, no signature needed

PostNL's evening windows and 4,500+ service points are available via Sendcloud's REST API, with no separate PostNL API credentials required.

Integrate with 170+ carriers at once

Stop maintaining and integrating different carrier and use one API for all.

GDPR Compliance

We comply with the GDPR rules to protect data and privacy in Europe.

API uptime of 99.99%

Reliable shipping software built on AWS and with top market technologies.

ISO 27001 Certified

The world’s most rigorous standards for information security.

"Sendcloud allows us to connect to a lot of different carriers seamlessly."

Oscar Ziegler

Founder and CEO

-

Hive

"Sendcloud allows us to connect to a lot of different carriers seamlessly."

Oscar Ziegler

Founder and CEO

-

Hive

"Sendcloud allows us to connect to a lot of different carriers seamlessly."

Oscar Ziegler

Founder and CEO

-

Hive

API integration examples

API Integration

See a basic example of an API integration using Python.

Service Point Picker

See how to integrate the Service Point Picker into a custom application.

API integration examples

API Integration

See a basic example of an API integration using Python.

Service Point Picker

See how to integrate the Service Point Picker into a custom application.

API integration examples

API Integration

See a basic example of an API integration using Python.

Service Point Picker

See how to integrate the Service Point Picker into a custom application.

Instantly connect to 170+ couriers Get started now

Free plan available

Works with your shop

Cancel anytime

More than 2,600 five star reviews

Instantly connect to 170+ couriers Get started now

Free plan available

Works with your shop

Cancel anytime

More than 2,600 five star reviews

Where do you start?

Where do you start?

Where do you start?

1. Set up your account

2. Get your free API key

3. Start sending requests to the PostNL API

1. Set up your account

2. Get your free API key

3. Start sending requests to the PostNL API

1. Set up your account

2. Get your free API key

3. Start sending requests to the PostNL API

Questions & answers

Why integrate the Colissimo API through Sendcloud instead of directly?

Direct Colissimo integration means handling the Colissimo Box password renewal, requesting Flexibility solution activation from your account manager, and managing the Secure Home Delivery by Code feature configuration alongside standard Home and drop-off methods.

Through Sendcloud, you authenticate once with your Sendcloud API key and use a single REST schema for Colissimo alongside every other carrier in your account. A direct Colissimo contract with Flexibility solution activated is required either way; Sendcloud rates aren't offered for Colissimo.

What happens when Colissimo updates or breaks their API?

Colissimo periodically updates Webservices authentication, the Flexibility solution behavior, and Secure Home Delivery by Code logic. Direct integrators have to renew passwords on the Colissimo Box platform, re-test eligible Home Signature shipments, and adjust to changes in the secure-code communication flow.

When you ship Colissimo through the Sendcloud REST API, the abstraction layer absorbs those changes. Sendcloud's engineering monitors Colissimo's documentation and adjusts the carrier connector internally. Your Sendcloud request schema stays consistent.

Can I use my own Colissimo contract?

Yes, and you have to. Colissimo requires a direct contract; Sendcloud rates aren't offered.

Two prerequisites: log in to the Colissimo Box platform and renew your password the first time, then ask your Colissimo account manager to activate the Flexibility solution on your contract.

In Sendcloud, go to Shipping > Carriers > My Contracts, find Colissimo, and click Add Contract. Enter your renewed Colissimo credentials. A Lite, Growth, or Premium plan is required.

See the Colissimo contract activation Help Center article.

Which Colissimo products are supported through the API?

Through Sendcloud, you can ship Colissimo's full B2C product line:

  • Colissimo Home (with or without Signature): home delivery up to 30 kg

  • Colissimo Hub Armée: shipments to French military bases

  • Drop-off methods at Colissimo's service-point network (15 days dwell time)

  • International methods through La Poste's network

Average domestic transit is 2 business days. Destinations: France, Andorra, Monaco. Note: telephone numbers from French Overseas Territories are not accepted at label creation. See the Colissimo shipping conditions Help Center article.

Which Colissimo-specific features does the API expose?

Colissimo-specific features exposed through the integration:

  • Secure Home Delivery by Code: applied automatically on eligible Home Signature shipments when the recipient's email and mobile number are present, helping reduce delivery claims. Configure minimum and maximum shipment value when setting up the contract.

  • Failed-delivery options: for Home with Signature, recipient can choose a new home delivery within 6 days or pickup at a service point

  • Service-point dwell time of 15 calendar days before return

  • Hub Armée routing for French military base shipments

Note: Secure Delivery is disabled if the email is missing or only a landline is on file.

How do I track Colissimo parcels?

Colissimo tracking includes Secure Home Delivery by Code events on eligible Home Signature shipments and service-point hold events (15 calendar days). For Home with Signature, recipients can choose a new home delivery within 6 days or pickup at a service point if the first delivery fails.

All events normalise to Sendcloud's status taxonomy through GET https://panel.sendcloud.sc/api/v2/tracking/{tracking_number}, with the chronological history under statuses and each event mapped to parent_status. Subscribe to the parcel-status-changed webhook for push updates. Reference: Tracking parcels.

How do I create Colissimo return labels?

Colissimo returns flow through the carrier's service-point network with the standard 15-day dwell time. Specific return method availability depends on your contract setup; the Sendcloud shipping-methods endpoint returns the methods enabled for your account.

All return labels are created through Sendcloud's standalone v3 Returns API (synchronous or asynchronous; async is recommended for higher throughput). No outgoing parcel lookup or JWT tokens are required. Reference: Returns API overview.

How does Sendcloud's multi-carrier API compare to connecting carriers individually?

The Sendcloud REST API gives you access to 170+ carriers, including Colissimo, through one credential set, one schema, one webhook stream, and one error model. Connecting carriers individually means handling separate authentication, payload formats, and tracking systems for each, and redoing the work every time a carrier ships breaking changes upstream.

With Sendcloud, you ship Colissimo alongside Chronopost, Mondial Relay, DPD, and DHL, or any other carrier in your account using the same code. Route shipments between carriers based on rules (weight, destination, service level, cost) without writing carrier-specific routing logic. Fall back to alternative carriers automatically if Colissimo's upstream system has issues.

Adding a new carrier later means adding it to your Sendcloud account, not building a new integration.

Questions & answers

Why integrate the Colissimo API through Sendcloud instead of directly?

Direct Colissimo integration means handling the Colissimo Box password renewal, requesting Flexibility solution activation from your account manager, and managing the Secure Home Delivery by Code feature configuration alongside standard Home and drop-off methods.

Through Sendcloud, you authenticate once with your Sendcloud API key and use a single REST schema for Colissimo alongside every other carrier in your account. A direct Colissimo contract with Flexibility solution activated is required either way; Sendcloud rates aren't offered for Colissimo.

What happens when Colissimo updates or breaks their API?

Colissimo periodically updates Webservices authentication, the Flexibility solution behavior, and Secure Home Delivery by Code logic. Direct integrators have to renew passwords on the Colissimo Box platform, re-test eligible Home Signature shipments, and adjust to changes in the secure-code communication flow.

When you ship Colissimo through the Sendcloud REST API, the abstraction layer absorbs those changes. Sendcloud's engineering monitors Colissimo's documentation and adjusts the carrier connector internally. Your Sendcloud request schema stays consistent.

Can I use my own Colissimo contract?

Yes, and you have to. Colissimo requires a direct contract; Sendcloud rates aren't offered.

Two prerequisites: log in to the Colissimo Box platform and renew your password the first time, then ask your Colissimo account manager to activate the Flexibility solution on your contract.

In Sendcloud, go to Shipping > Carriers > My Contracts, find Colissimo, and click Add Contract. Enter your renewed Colissimo credentials. A Lite, Growth, or Premium plan is required.

See the Colissimo contract activation Help Center article.

Which Colissimo products are supported through the API?

Through Sendcloud, you can ship Colissimo's full B2C product line:

  • Colissimo Home (with or without Signature): home delivery up to 30 kg

  • Colissimo Hub Armée: shipments to French military bases

  • Drop-off methods at Colissimo's service-point network (15 days dwell time)

  • International methods through La Poste's network

Average domestic transit is 2 business days. Destinations: France, Andorra, Monaco. Note: telephone numbers from French Overseas Territories are not accepted at label creation. See the Colissimo shipping conditions Help Center article.

Which Colissimo-specific features does the API expose?

Colissimo-specific features exposed through the integration:

  • Secure Home Delivery by Code: applied automatically on eligible Home Signature shipments when the recipient's email and mobile number are present, helping reduce delivery claims. Configure minimum and maximum shipment value when setting up the contract.

  • Failed-delivery options: for Home with Signature, recipient can choose a new home delivery within 6 days or pickup at a service point

  • Service-point dwell time of 15 calendar days before return

  • Hub Armée routing for French military base shipments

Note: Secure Delivery is disabled if the email is missing or only a landline is on file.

How do I track Colissimo parcels?

Colissimo tracking includes Secure Home Delivery by Code events on eligible Home Signature shipments and service-point hold events (15 calendar days). For Home with Signature, recipients can choose a new home delivery within 6 days or pickup at a service point if the first delivery fails.

All events normalise to Sendcloud's status taxonomy through GET https://panel.sendcloud.sc/api/v2/tracking/{tracking_number}, with the chronological history under statuses and each event mapped to parent_status. Subscribe to the parcel-status-changed webhook for push updates. Reference: Tracking parcels.

How do I create Colissimo return labels?

Colissimo returns flow through the carrier's service-point network with the standard 15-day dwell time. Specific return method availability depends on your contract setup; the Sendcloud shipping-methods endpoint returns the methods enabled for your account.

All return labels are created through Sendcloud's standalone v3 Returns API (synchronous or asynchronous; async is recommended for higher throughput). No outgoing parcel lookup or JWT tokens are required. Reference: Returns API overview.

How does Sendcloud's multi-carrier API compare to connecting carriers individually?

The Sendcloud REST API gives you access to 170+ carriers, including Colissimo, through one credential set, one schema, one webhook stream, and one error model. Connecting carriers individually means handling separate authentication, payload formats, and tracking systems for each, and redoing the work every time a carrier ships breaking changes upstream.

With Sendcloud, you ship Colissimo alongside Chronopost, Mondial Relay, DPD, and DHL, or any other carrier in your account using the same code. Route shipments between carriers based on rules (weight, destination, service level, cost) without writing carrier-specific routing logic. Fall back to alternative carriers automatically if Colissimo's upstream system has issues.

Adding a new carrier later means adding it to your Sendcloud account, not building a new integration.

Questions & answers

Why integrate the Colissimo API through Sendcloud instead of directly?

Direct Colissimo integration means handling the Colissimo Box password renewal, requesting Flexibility solution activation from your account manager, and managing the Secure Home Delivery by Code feature configuration alongside standard Home and drop-off methods.

Through Sendcloud, you authenticate once with your Sendcloud API key and use a single REST schema for Colissimo alongside every other carrier in your account. A direct Colissimo contract with Flexibility solution activated is required either way; Sendcloud rates aren't offered for Colissimo.

What happens when Colissimo updates or breaks their API?

Colissimo periodically updates Webservices authentication, the Flexibility solution behavior, and Secure Home Delivery by Code logic. Direct integrators have to renew passwords on the Colissimo Box platform, re-test eligible Home Signature shipments, and adjust to changes in the secure-code communication flow.

When you ship Colissimo through the Sendcloud REST API, the abstraction layer absorbs those changes. Sendcloud's engineering monitors Colissimo's documentation and adjusts the carrier connector internally. Your Sendcloud request schema stays consistent.

Can I use my own Colissimo contract?

Yes, and you have to. Colissimo requires a direct contract; Sendcloud rates aren't offered.

Two prerequisites: log in to the Colissimo Box platform and renew your password the first time, then ask your Colissimo account manager to activate the Flexibility solution on your contract.

In Sendcloud, go to Shipping > Carriers > My Contracts, find Colissimo, and click Add Contract. Enter your renewed Colissimo credentials. A Lite, Growth, or Premium plan is required.

See the Colissimo contract activation Help Center article.

Which Colissimo products are supported through the API?

Through Sendcloud, you can ship Colissimo's full B2C product line:

  • Colissimo Home (with or without Signature): home delivery up to 30 kg

  • Colissimo Hub Armée: shipments to French military bases

  • Drop-off methods at Colissimo's service-point network (15 days dwell time)

  • International methods through La Poste's network

Average domestic transit is 2 business days. Destinations: France, Andorra, Monaco. Note: telephone numbers from French Overseas Territories are not accepted at label creation. See the Colissimo shipping conditions Help Center article.

Which Colissimo-specific features does the API expose?

Colissimo-specific features exposed through the integration:

  • Secure Home Delivery by Code: applied automatically on eligible Home Signature shipments when the recipient's email and mobile number are present, helping reduce delivery claims. Configure minimum and maximum shipment value when setting up the contract.

  • Failed-delivery options: for Home with Signature, recipient can choose a new home delivery within 6 days or pickup at a service point

  • Service-point dwell time of 15 calendar days before return

  • Hub Armée routing for French military base shipments

Note: Secure Delivery is disabled if the email is missing or only a landline is on file.

How do I track Colissimo parcels?

Colissimo tracking includes Secure Home Delivery by Code events on eligible Home Signature shipments and service-point hold events (15 calendar days). For Home with Signature, recipients can choose a new home delivery within 6 days or pickup at a service point if the first delivery fails.

All events normalise to Sendcloud's status taxonomy through GET https://panel.sendcloud.sc/api/v2/tracking/{tracking_number}, with the chronological history under statuses and each event mapped to parent_status. Subscribe to the parcel-status-changed webhook for push updates. Reference: Tracking parcels.

How do I create Colissimo return labels?

Colissimo returns flow through the carrier's service-point network with the standard 15-day dwell time. Specific return method availability depends on your contract setup; the Sendcloud shipping-methods endpoint returns the methods enabled for your account.

All return labels are created through Sendcloud's standalone v3 Returns API (synchronous or asynchronous; async is recommended for higher throughput). No outgoing parcel lookup or JWT tokens are required. Reference: Returns API overview.

How does Sendcloud's multi-carrier API compare to connecting carriers individually?

The Sendcloud REST API gives you access to 170+ carriers, including Colissimo, through one credential set, one schema, one webhook stream, and one error model. Connecting carriers individually means handling separate authentication, payload formats, and tracking systems for each, and redoing the work every time a carrier ships breaking changes upstream.

With Sendcloud, you ship Colissimo alongside Chronopost, Mondial Relay, DPD, and DHL, or any other carrier in your account using the same code. Route shipments between carriers based on rules (weight, destination, service level, cost) without writing carrier-specific routing logic. Fall back to alternative carriers automatically if Colissimo's upstream system has issues.

Adding a new carrier later means adding it to your Sendcloud account, not building a new integration.

One API for all your shipping needs

No setup fees

Same-day integration

Ship with Europe’s top carriers

One API for all your shipping needs

No setup fees

Same-day integration

Ship with Europe’s top carriers

One API for all your shipping needs

No setup fees

Same-day integration

Ship with Europe’s top carriers