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Iris Dings

Iris Dings is Head of Content at Sendcloud. With her great passion for online marketing, e-commerce and logistics, she is always looking for content that can help you with your online business.

Last mile delivery

Last mile delivery: 5 strategies to optimize delivery from A to Z

As an experienced e-commerce business owner, you’re probably well aware that last-mile delivery is the final – and the most critical – stage of your package’s journey.  As more and…

May 16, 2023

Multi carrier parcel management software

Streamlining e-commerce shipping with a multi-carrier parcel management solution

In 2021 the number of packages being shipped worldwide amounted to over 159 billion parcels and Statista predicted that by 2027, parcel shipping worldwide will surge to an astonishing 256...

May 5, 2023

International returns

5 international returns tips for trouble-free processing

Did you know that 81% of online shoppers from Europe and the US regularly return a product when they're not satisfied? Returns come with big hassles for e-retailers. When it...

April 25, 2023

6 Sustainable delivery methods for your e-commerce business

Every day, millions of packages are delivered, thanks to the massive expansion of e-commerce—and this is just the beginning. In fact, by 2026, 24% of retail purchases are expected to…

March 9, 2023

State of returns 2022

The state of e-commerce returns in 2023 and beyond

Returns are one of the most challenging parts of managing an e-commerce business. But, let’s face it, they’ll always be part of your to-do list, so why not *shock alert*…

February 25, 2023

Klantervaring 2023

Customer delivery expectations in 2023

Every year customer delivery expectations change in ways that are difficult to forecast. At a first glance, the changes (and similarities) from 2022 to 2023 also appear quite difficult for...

January 26, 2023

Shipping Industry Insights

Navigate the e-commerce landscape with ease. In our annual consumer research, we explore valuable insights and data from 9,000 consumers in Europe and the US.

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