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Iris Dings

Iris Dings is Head of Content at Sendcloud. With her great passion for online marketing, e-commerce and logistics, she is always looking for content that can help you with your online business.

Last mile delivery

Last mile delivery: 5 strategies to optimize delivery from A to Z

As an experienced e-commerce business owner, you’re probably well aware that last-mile delivery is the final – and the most critical – stage of your package’s journey.  As more and…

May 16, 2023

International returns

5 international returns tips for trouble-free processing

Did you know that 81% of online shoppers from Europe and the US regularly return a product when they're not satisfied? Returns come with big hassles for e-retailers. When it...

April 25, 2023

6 Sustainable delivery methods for your e-commerce business

Every day, millions of packages are delivered, thanks to the massive expansion of e-commerce—and this is just the beginning. In fact, by 2026, 24% of retail purchases are expected to…

March 9, 2023

State of returns 2022

The state of e-commerce returns in 2023 and beyond

Returns are one of the most challenging parts of managing an e-commerce business. But, let’s face it, they’ll always be part of your to-do list, so why not *shock alert*…

February 25, 2023

Klantervaring 2023

Customer delivery expectations in 2023

Every year customer delivery expectations change in ways that are difficult to forecast. At a first glance, the changes (and similarities) from 2022 to 2023 also appear quite difficult for...

January 26, 2023

Sustainable e-commerce

Why sustainable e-commerce is essential in 2023

Want to know more about sustainable delivery and how to implement it? Check out our article on 6 practical tips to implement sustainable delivery for your e-commerce business. Final words …

December 22, 2022

Shipping Industry Insights

Navigate the e-commerce landscape with ease. In our annual consumer research, we explore valuable insights and data from 9,000 consumers in Europe and the US.

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