Iris Dings

As an experienced e-commerce business owner, you’re probably well aware that last-mile delivery is the final – and the most critical – stage of your package’s journey.  As more and…

In 2021 the number of packages being shipped worldwide amounted to over 159 billion parcels and Statista predicted that by 2027, parcel shipping worldwide will surge to an astonishing 256...

Did you know that 81% of online shoppers from Europe and the US regularly return a product when they're not satisfied? Returns come with big hassles for e-retailers. When it...

Every day, millions of packages are delivered, thanks to the massive expansion of e-commerce—and this is just the beginning. In fact, by 2026, 24% of retail purchases are expected to…

Returns are one of the most challenging parts of managing an e-commerce business. But, let’s face it, they’ll always be part of your to-do list, so why not *shock alert*…

Every year customer delivery expectations change in ways that are difficult to forecast. At a first glance, the changes (and similarities) from 2022 to 2023 also appear quite difficult for...