The blog about e-commerce and Logistics

Peak Season

Why Christmas delivery decides your customer loyalty for the entire year

After a year of optimizing pricing, perfecting product pages, and fine-tuning the shopping journey, it’s easy to assume loyalty is earned gradually, interaction by interaction. But during Peak Season, all…

Stanislav ShelekhovDecember 11, 2025

E-commerce Logistics

8 shipping automations that help you save 10+ hours every week

Manual e-commerce shipping is the operational tax you don’t see coming. A few clicks here, some copy-pasting there, and suddenly your team is losing hours every week. Errors creep in.…

bartambergenDecember 8, 2025

Peak Season

How parcel lockers reduce stress during peak season

Few things are more frustrating than a delivery that never arrives, or one that does but arrives damaged. Suddenly, you’re filing a claim with the carrier, chasing a replacement, and…

Stanislav ShelekhovNovember 12, 2025

people comparing best shipping software on a table with laptops and statistics on paper

E-commerce Logistics Best Solutions

Best shipping software for e-commerce: A full comparison guide for 2026

Looking for the best shipping software to automate your e-commerce logistics? Whether you’re scaling beyond a single carrier or trying to save hours on fulfillment, choosing the right platform can…

nemanjajovancicOctober 31, 2025

E-commerce Logistics

Delivery delays: Main causes & how to fix them

Delivery delays are one of the biggest frustrations for both online retailers and their customers. Whether it’s a missing house number, a carrier backlog, or a snowstorm shutting down routes,…

bartambergenOctober 17, 2025

Peak Season

The hidden cost of broken promises: why delivery reliability beats discounts this peak season

As peak season ramps up, many retailers are preparing deep discounts to lure in shoppers. But here’s the truth: consumers aren’t only chasing deals anymore. According to the Sendcloud Peak…

Evgeny SharypinOctober 15, 2025

Peak Season

Peak Shipping Season 2025: Forecast, shipping deadlines, and expert tips

Every year, the final months of the year bring a surge in demand for online retailers. From Halloween through to Christmas and New Year’s, customer orders spike, carriers are stretched…

Evgeny SharypinOctober 14, 2025

Three warehouse workers pack and label parcels at a shared wooden table in a naturally lit room, surrounded by cardboard boxes and a desktop screen displaying a shipping dashboard.

E-commerce Logistics

13 e-commerce shipping tools every merchant should know

Every missed delivery, delayed refund, or “Where is my order?” ticket has a cost — and for most merchants, it adds up fast. Too often, the problem isn’t your product,…

bartambergenSeptember 29, 2025

E-commerce shipping team sitting around a table planning the e-commerce shipping strategy for next year with parcels laying around

E-commerce Logistics

How to build an e-commerce shipping strategy (with examples)

Shipping is often the silent killer of e-commerce growth. What starts as a few weekly orders quickly turns into late nights printing labels, manually typing addresses, copy-pasting tracking numbers, and…

bartambergenSeptember 22, 2025

Female merchant in green shirt scanning a parcel in a warehouse

E-commerce Logistics

E‑commerce shipping in 2026: Why it matters more than ever

Shipping isn’t just backend ops anymore. It is your customer experience. What used to be a cost line is now a conversion lever, influencing how often people buy, how long…

bartambergenSeptember 16, 2025

E-commerce Logistics Trends

From cart to door: How age shapes the delivery journey in 2025

Ever wonder why some shoppers breeze through checkout while others disappear without a trace? The answer often comes down to who they are and what they expect. Curious about the…

marinaAugust 22, 2025

A female business owner works at her desk, laptop open with a Mondial Relay shipment tracking page visible. A couple of damaged or opened parcels sit nearby, along with packing tape and shipping labels. Her expression shows mild frustration but also focus

Support Automation

How to file Mondial Relay claims for lost, damaged or delayed shipments

Lost parcels, damaged goods, delayed deliveries. As an e-commerce merchant, chances are pretty high you’ve dealt with at least one of these headaches. And when you do, you need to…

Anna RouleauAugust 22, 2025

A male business owner works at his desk, laptop open with a Mondial Relay shipment tracking page visible. A couple of damaged or opened parcels sit nearby, along with packing tape and shipping labels. His expression shows mild frustration but also focus

Support Automation

How to file Chronopost claims for lost, damaged or delayed shipments

Imagine this: One of your best customers just placed a big order. You packed it up, shipped it with Chronopost, and marked it as done. A few days later, your…

Anna RouleauAugust 21, 2025

E-commerce Logistics

Solve the 8 most common e-commerce shipping problems

Do you find yourself losing sleep over lost and damaged parcels, or surprised by unexpected surcharges? When shipping problems pop up, they can quickly derail your day and eat into…

Zeldi SmuldersAugust 21, 2025

A female business owner works at her desk, laptop open with a DPD shipment tracking page visible. A couple of damaged or opened parcels sit nearby, along with packing tape and shipping labels. Her expression shows mild frustration but also focus—she’s clearly about to take control and start the claim process.

Support Automation

How to file Colissimo claims for lost, damaged or delayed shipments

Lost parcels. Damaged orders. Delayed deliveries. Delivery issues are stressful enough — but filing a claim with Colissimo? That can feel like a full-time job. If you're an e-commerce merchant…

Anna RouleauAugust 20, 2025

A female business owner works at her desk, laptop open with a DPD shipment tracking page visible. A couple of damaged and opened parcels sit nearby, along with packing tape and shipping labels.

Support Automation

How to file DPD claims for lost, damaged or delayed shipments

Shipping issues happen. Even with top carriers like DPD. Maybe a parcel never arrives. Maybe the contents are damaged. Either way, every claim you don’t file correctly is money left…

Anna RouleauAugust 20, 2025

A small business owner sits at their desk, laptop open with a DHL shipment tracking page on screen. Around them are a few damaged parcels or open boxes, packing materials scattered nearby. Their expression shows mild frustration mixed with determination—capturing the moment they’re ready to take action and file a claim.

Support Automation

How to file DHL claims for lost, damaged or delayed shipments

When a shipment goes wrong, your customer doesn't care whether it's a DHL Express parcel or a DHL eCommerce delivery. They just want it fixed. Fast. But as a merchant,…

Anna RouleauAugust 14, 2025

A small business owner at a desk, laptop open with a PostNL tracking page on screen, surrounded by a few damaged parcels or open boxes. Expression shows mild frustration, but not overly negative—balanced with a sense of “I’m about to fix this.”

Support Automation

How to file a PostNL claim for lost, damaged or delayed shipments

If you ship with PostNL as a business, you’ve likely experienced a delivery issue like damaged parcels, delayed deliveries, or worse, lost shipments. And let’s face it: filing a claim…

Anna RouleauAugust 13, 2025

Woman filing carrier claims manually looking slightly annoyed by all the effort

Support Automation

How to file carrier claims: a step-by-step guide for e-commerce brands

Carrier issues happen. Whether it's a lost package, a damaged shipment, or a delayed delivery, claims are part of running an e-commerce business. But when it comes time to actually…

Anna RouleauJuly 21, 2025

A warehouse employee is holding a product in his hand, looking confused. In front of him is an open package, and in the background are a packing table, boxes, and a scanner.

Support Automation

Misshipments explained: Causes, impact, and how to prevent them

One mistake, many consequences. Imagine your customer orders a phone case and receives a charger instead. A small mistake during packing suddenly turns into a refund request, a support ticket,…

Anna RouleauJune 19, 2025

E-commerce Logistics Trends

How delivery frustrations impact repeat purchases

There’s nothing more exciting than the moment your online order finally arrives. It’s the unboxing, the “aha” moment, that turns first-time buyers into loyal customers. For e-commerce brands, this is…

Ashley HerbertMay 20, 2025

The blog about E-commerce and Logistics

Featured

Stay ahead of peak season with real consumer insights

Why Christmas delivery decides your customer loyalty for the entire year

8 shipping automations that help you save 10+ hours every week

How parcel lockers reduce stress during peak season

Best shipping software for e-commerce: A full comparison guide for 2026

Delivery delays: Main causes & how to fix them

The hidden cost of broken promises: why delivery reliability beats discounts this peak season

Peak Shipping Season 2025: Forecast, shipping deadlines, and expert tips

13 e-commerce shipping tools every merchant should know

How to build an e-commerce shipping strategy (with examples)

E‑commerce shipping in 2026: Why it matters more than ever

From cart to door: How age shapes the delivery journey in 2025

How to file Mondial Relay claims for lost, damaged or delayed shipments

How to file Chronopost claims for lost, damaged or delayed shipments

Solve the 8 most common e-commerce shipping problems

How to file Colissimo claims for lost, damaged or delayed shipments

How to file DPD claims for lost, damaged or delayed shipments

How to file DHL claims for lost, damaged or delayed shipments

How to file a PostNL claim for lost, damaged or delayed shipments

How to file carrier claims: a step-by-step guide for e-commerce brands

Misshipments explained: Causes, impact, and how to prevent them

How delivery frustrations impact repeat purchases

Stop wasting time and money on shipping! Find out how.

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