Resources & Downloads

Get everything from practical advice to the latest insights in the e-commerce and logistics industry, all in our white papers. Get the most out of your online shop with our handy free shipping tools, and find out how our customers used Sendcloud to grow their businesses.

Whitepapers & eBooks

Incoterms cheat sheet

Incoterms: Cheat Sheet

Recommended For You

Do you deliver to or receive shipments from abroad, or are you planning to? Then you will have to deal with the “International Commercial Terms”. Commonly known as Incoterms, there are 11 terms which represent different trade agreements between the seller and buyer. As a webshop, it is important to know which obligations you are bound to, so we made this handy Incoterms cheat sheet. Download now!

Don’t you think that it’s time to win fashion shoppers’ hearts and minds? Sendcloud surveyed over 2400+ online shoppers to shine a light on the current state of the fashion e-retail industry. You’ll rock in 2022 with their in-depth insights and the latest trends on fashion e-commerce.

Free shipping tools

ONLINE TOOL

Return label creator

Rethinking online retail sales in fashion

Are you curious about how to easily create a returns label?

Don’t you think that it’s time to win fashion shoppers’ hearts and minds? Sendcloud surveyed over 2400+ online shoppers to shine a light on the current state of the fashion e-retail industry. You’ll rock in 2022 with their in-depth insights and the latest trends on fashion e-commerce.

ONLINE TOOL

Customs forms template

Rethinking online retail sales in fashion

Create ready-to-print commercial invoice forms

Don’t you think that it’s time to win fashion shoppers’ hearts and minds? Sendcloud surveyed over 2400+ online shoppers to shine a light on the current state of the fashion e-retail industry. You’ll rock in 2022 with their in-depth insights and the latest trends on fashion e-commerce.

ONLINE TOOL

HS code finder

Rethinking online retail sales in fashion

Quickly find the right HS codes for your products

Don’t you think that it’s time to win fashion shoppers’ hearts and minds? Sendcloud surveyed over 2400+ online shoppers to shine a light on the current state of the fashion e-retail industry. You’ll rock in 2022 with their in-depth insights and the latest trends on fashion e-commerce.

What our customers say

Active Ants

Active Ants detects shipment exceptions within 30 minutes to improve delivery experiences

Rethinking online retail sales in fashion

Active Ants was founded in 2010 to make e-fulfilment more accurate and efficient through innovation and automation. Today, it’s one of the largest fulfilment players in the Netherlands.

Boots

How Boots grew orders by 58% by fixing shipping

Rethinking online retail sales in fashion

Boots has been a trusted name in health and beauty for over 170 years, with thousands of stores worldwide. But when their Dutch online store experienced rapid growth, their old logistics system built for wholesale couldn’t keep up.

The result? Slow deliveries, costly mistakes, and overwhelmed customer support.

By connecting every step of their shipping process, they increased order volume by 58% and significantly reduced support calls.

XXL Nutrition warehouse

XXL Nutrition

How a centralised shipping setup helped XXL Nutrition cut dev time and minimise support tickets

Rethinking online retail sales in fashion

XXL Nutrition ships over 100,000 orders a month across Europe. But as the business grew, so did the pressure on its development and support teams. Maintaining separate courier plugins in Magento made it difficult to scale operations, implement changes, or offer a consistent customer experience.

That's why the team switched to Sendcloud six years ago. Today, shipping is fully automated, courier setup is centralised, and shipping rules are easy to configure. The result: a leaner tech setup, fewer WISMO tickets, and a delivery experience that scales.