Shipping with MRW: a complete guide for your online store

Shipping with MRW can boost your online store's conversion rate. Why? Because it gives your customers several delivery options at once, while helping you stand out from the competition. MRW is one of the leading carriers in Spain.

Spain's National Commission on Markets and Competition found that e-commerce revenue in the country grew by around 23% in Q3 2019 alone, with domestic online stores capturing 51% of that total. In short, Spanish e-commerce keeps growing, and so does the competition — which makes standing out essential.

Today we'll walk through the MRW shipping methods you can offer at checkout to help your store do exactly that.

Why ship with MRW for your e-commerce

MRW is a Spanish express carrier used by many online stores for domestic and international shipments. It's a major logistics player with around 15 000 customers, covering roughly 1500 daily routes to deliver more than 245 000 packages. With MRW, you can ship to more than 200 destinations worldwide, and it's one of the few carriers offering late-cutoff pickup scheduling, so your customers get their orders faster.

Having an express carrier at checkout matters: according to Sendcloud's 2020–2021 E-commerce Study, delivery speed is a top reason customers choose one online store over another (cited by 90% of respondents).

Benefits of shipping with MRW for your online store

• Product exchanges. MRW handles your customers' returns so you can keep offering great service.

• Home delivery. Your customers receive their order at their doorstep.

• Delivery time slots. Customers can choose a delivery window, and MRW guarantees the parcel arrives within it.

• Delivery to an MRW office or pickup point. Customers can choose to collect their order at checkout instead.

• International services. Ship to more than 45 countries with MRW's international delivery methods.

• Ultra-fast delivery. Same-day options improve the customer experience.

• Phone support for shipments and issues. MRW's customer service can help resolve any delivery problems.

Offering an express carrier alongside your other delivery options is a strong differentiator — for 76% of online shoppers, carrier preference actually influences the purchase decision (same Sendcloud study).

MRW shipping rates for e-commerce

MRW charges the same rate for shipments within mainland Spain and mainland Portugal, though your exact rate depends on your store's shipping volume (MRW offers three volume-based tiers). International rates depend on destination and weight, starting around €27 and exceeding €1000 for the heaviest parcels; the shipping method you choose also affects the price.

Negotiating your own carrier rates is worth exploring if you run a growing online store — it's more approachable than it sounds and can meaningfully lower your shipping costs.

Shipping with MRW: all the shipping methods for your e-commerce

Setting up MRW at your checkout is simple — just pick the delivery methods that match your budget and the destinations you sell to.

Domestic shipments with MRW (mainland origin and destination)

These methods are available for mainland Spain, mainland Portugal, Andorra, and Gibraltar.

Same-day delivery. For perishable or urgent products, MRW offers three same-day options:

• Inmediato — a dedicated courier for your most time-sensitive parcels, delivered almost instantly after purchase.

• Urgente Hoy — MRW's premium same-day service; parcels up to 80 kg and 300 cm (combined dimensions) picked up and delivered the same day.

• Urgente BAG Hoy — for parcels up to 2 kg, also delivered the same day.

Next-day delivery. MRW picks up until late in the day and delivers the next business day, with Saturday pickup available for Monday (or next business day) delivery. Delivery time slots include 8:30, 10:00, 12:00, 14:00, and 19:00. Parcels up to 80 kg and 300 cm are supported, with a dedicated option for parcels up to 2 kg delivered before 14:00 or 19:00.

Shipments to and from the Balearic and Canary Islands

Economy. Sent by air or sea, with delivery in 24–72 hours depending on destination (parcels up to 80 kg / 300 cm). Sea shipments to the Balearic Islands take 48–72 hours; sea shipments to the Canary Islands take 5–10 business days. For the Azores, Porto Santo, or Madeira, the limit is 40 kg / 250 cm.

Express. Next-business-day delivery to the Balearic or Canary Islands, within your chosen time slot.

MRW international shipments

• Express — air service for urgent parcels to anywhere in the world.

• Economy — a more affordable option combining air and ground transport, with no weight limit, for less time-sensitive parcels.

• Ecobox25 — an economy option for single-parcel shipments up to 25 kg to Europe, Oceania, Asia, and the Americas. Shipments outside the EU require the relevant customs documents, which Sendcloud can generate automatically.

Automate your MRW shipments with Sendcloud

Shipping with MRW is even easier with Sendcloud. Connect your store, activate the carriers you want, and start offering multiple shipping options at checkout — that's it.

Automating your MRW shipments with Sendcloud gets you:

• Access to 170+ national and international carriers

• Faster order processing with personalized shipping rules

• Time saved on every order you process

• Higher conversion thanks to a better checkout experience

• MRW pickup points (and those of your other carriers) for your customers to choose from

• One-click shipping label printing

• Branded, customizable tracking notifications

• Automatically generated customs documents for international orders

• Better control over your returns

To start shipping with MRW and Sendcloud, activate your own MRW contract from your Sendcloud account settings, then customize your shipping policy — and you're ready to ship.

Combine multiple carriers with Sendcloud

Sendcloud gives you access to 170+ carriers, so you can pick the best one for each destination and give your customers more delivery choices at checkout.

Frequently asked questions about shipping with MRW

Does MRW offer express shipping?

Yes — MRW is one of Spain's leading express carriers, and has increasingly specialized in shipping items like pharmaceuticals and live animals.

Does MRW deliver within 24 hours?

Often faster. For domestic next-day delivery, MRW offers time-slot options: Urgente 8:30, 10, 12, 14, and 19. For non-mainland or international shipments, MRW Economy delivers in 24–72 hours.

Does MRW ship internationally?

Yes, via MRW Economy, MRW Express, or MRW Ecobox25.

Does MRW pick up on Saturdays?

Yes — MRW Economy supports Saturday pickup, with delivery the following Monday.

Can I connect my Shopify store to MRW?

Yes, through Sendcloud — along with 170+ other national and international carriers. This also works with PrestaShop, Magento, WooCommerce, eBay, Etsy, and Amazon.

Can I ship large packages with MRW?

Domestic express services support parcels up to 80 kg and 300 cm combined dimensions; the international Ecobox method caps out at 25 kg.

Can I insure shipments with MRW?

Yes — with Sendcloud, you can insure your most valuable shipments starting from €0.45.