Salesforce Commerce Cloud shipping integration for enterprise retail

Connect Salesforce Commerce Cloud with Sendcloud to ship across 170+ carriers, run rules per market, and write tracking back to SFCC orders.

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Why SFCC retailers choose Sendcloud

Smart shipping with Salesforce Commerce Cloud

Salesforce Commerce Cloud powers your storefront and order capture; Sendcloud handles the shipping layer. Connect them via API to ship across 170+ carriers, apply rules per market, brand the post-purchase experience, and write tracking back into SFCC orders without rebuilding your commerce stack.

Ship SFCC orders with 170+ carriers

Write tracking back to SFCC orders automatically

Apply rules per market, weight, or product type

HOW TO CONNECT

A simple 3-step flow:

Run your shipping operations from one place.

Connect SFCC to Sendcloud via API

Choose carriers and automate shipping rules

Manage shipping, tracking, and returns in one place

Get the most out of Salesforce Commerce Cloud with Sendcloud

Scale across markets

Add carriers per region without changing your SFCC setup.

Ship more efficiently

Batch-print labels and apply rules to skip manual carrier selection.

Brand the post-purchase

Tracking emails and the return portal carry your retail brand through every step.

Stay in control

Tracking writes back to SFCC orders so finance, CS, and ops see the same picture.

MULTI-CARRIER STRATEGY

Salesforce Commerce Cloud shipping with the carriers your operations need

Run a flexible carrier mix across 170+ options. Use Sendcloud's pre-negotiated rates or upload your own enterprise contracts, and adjust per market without rebuilding SFCC.

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See all 170+ carriers

DHL Express

Express worldwide shipping with premium service

UPS

Reliable international shipping with worldwide coverage

DPD UK

Insured, reliable parcel delivery across Europe

Questions & answers

How do we connect Salesforce Commerce Cloud to Sendcloud?

SFCC connects to Sendcloud via API or a certified middleware partner. Orders flow from SFCC into Sendcloud, you pick a carrier, print labels, and tracking writes back to the order. Most enterprise teams plan a phased rollout per market or brand.

See Salesforce Commerce Cloud and Sendcloud's Help Center for setup details.

What does the Salesforce Commerce Cloud shipping integration include?

Once connected, Sendcloud automates the shipping work and writes results back to Salesforce Commerce Cloud.

Order import from Salesforce Commerce Cloud
Multi-carrier rate selection across 170+ carriers
Shipping rules by destination, weight, value, or tags
Label creation for single or batch flows
Tracking write-back to Salesforce Commerce Cloud orders
Salesforce Commerce Cloud carrier integration scales as you add or switch carriers

Will the SFCC shipping integration fit our enterprise workflow?

Yes. SFCC stays your storefront, OMS, and source of truth for orders. Sendcloud sits on top for carrier selection, label printing, and tracking write-back to each order.

Multi-brand, multi-market: Different carriers and rules per brand or country.
3PL-friendly: Works alongside your fulfillment partner's pick flow.
Phased rollout: Add markets and brands incrementally.

How much does the Salesforce Commerce Cloud shipping integration cost, and can we cancel?

Most ERP and warehouse teams start on a paid Sendcloud plan (Lite, Growth, or Premium) since you'll typically ship on your own carrier contracts, which require a paid plan, and run higher monthly volumes. The Free plan is enough to validate the connection, but production setups outgrow it quickly.

Disconnect your Salesforce Commerce Cloud Sendcloud connection anytime from Settings > Integrations. No contract, no exit fees. See Sendcloud plans and pricing.

Can we keep our own carrier contracts?

Yes. Use Sendcloud's pre-negotiated rates, upload your own carrier contracts, or mix both. Add or switch carriers anytime across 170+ options. Own-contract setups need a paid Sendcloud plan.

How are international shipments and customs handled?

For non-EU shipments, Sendcloud generates customs documents from your SFCC order data. HS codes, weights, values, and country of origin flow through automatically, including ICS2 compliance for shipments into the EU.

What stays in SFCC, and what goes to Sendcloud?

SFCC stays your storefront, OMS, and source of truth for product, pricing, and order data. Sendcloud handles outbound shipping only: carrier selection, label printing, tracking. Tracking numbers and parcel status write back so SFCC orders stay current.

Questions & answers

How do we connect Salesforce Commerce Cloud to Sendcloud?

See Salesforce Commerce Cloud and Sendcloud's Help Center for setup details.

What does the Salesforce Commerce Cloud shipping integration include?

Once connected, Sendcloud automates the shipping work and writes results back to Salesforce Commerce Cloud.

Order import from Salesforce Commerce Cloud
Multi-carrier rate selection across 170+ carriers
Shipping rules by destination, weight, value, or tags
Label creation for single or batch flows
Tracking write-back to Salesforce Commerce Cloud orders
Salesforce Commerce Cloud carrier integration scales as you add or switch carriers

Will the SFCC shipping integration fit our enterprise workflow?

Yes. SFCC stays your storefront, OMS, and source of truth for orders. Sendcloud sits on top for carrier selection, label printing, and tracking write-back to each order.

Multi-brand, multi-market: Different carriers and rules per brand or country.
3PL-friendly: Works alongside your fulfillment partner's pick flow.
Phased rollout: Add markets and brands incrementally.

How much does the Salesforce Commerce Cloud shipping integration cost, and can we cancel?

Disconnect your Salesforce Commerce Cloud Sendcloud connection anytime from Settings > Integrations. No contract, no exit fees. See Sendcloud plans and pricing.

Can we keep our own carrier contracts?

Yes. Use Sendcloud's pre-negotiated rates, upload your own carrier contracts, or mix both. Add or switch carriers anytime across 170+ options. Own-contract setups need a paid Sendcloud plan.

How are international shipments and customs handled?

What stays in SFCC, and what goes to Sendcloud?

Questions & answers

How do we connect Salesforce Commerce Cloud to Sendcloud?

See Salesforce Commerce Cloud and Sendcloud's Help Center for setup details.

What does the Salesforce Commerce Cloud shipping integration include?

Once connected, Sendcloud automates the shipping work and writes results back to Salesforce Commerce Cloud.

Order import from Salesforce Commerce Cloud
Multi-carrier rate selection across 170+ carriers
Shipping rules by destination, weight, value, or tags
Label creation for single or batch flows
Tracking write-back to Salesforce Commerce Cloud orders
Salesforce Commerce Cloud carrier integration scales as you add or switch carriers

Will the SFCC shipping integration fit our enterprise workflow?

Yes. SFCC stays your storefront, OMS, and source of truth for orders. Sendcloud sits on top for carrier selection, label printing, and tracking write-back to each order.

Multi-brand, multi-market: Different carriers and rules per brand or country.
3PL-friendly: Works alongside your fulfillment partner's pick flow.
Phased rollout: Add markets and brands incrementally.

How much does the Salesforce Commerce Cloud shipping integration cost, and can we cancel?

Disconnect your Salesforce Commerce Cloud Sendcloud connection anytime from Settings > Integrations. No contract, no exit fees. See Sendcloud plans and pricing.

Can we keep our own carrier contracts?

Yes. Use Sendcloud's pre-negotiated rates, upload your own carrier contracts, or mix both. Add or switch carriers anytime across 170+ options. Own-contract setups need a paid Sendcloud plan.

How are international shipments and customs handled?

What stays in SFCC, and what goes to Sendcloud?

Connect Salesforce Commerce Cloud and Sendcloud

170+ carriers available

Discounted shipping rates

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Chamber of Commerce: 66572959

VAT number: NL856613897B01

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Data Processing Addendum

Start for free

Find us on

Ask AI about us

Chamber of Commerce: 66572959

VAT number: NL856613897B01

Terms & Conditions

Cookie Policy

Data Processing Addendum

Start for free

Find us on

Ask AI about us

Chamber of Commerce: 66572959

VAT number: NL856613897B01

Terms & Conditions

Cookie Policy

Data Processing Addendum