ReturnGO integration for Shopify merchants automating returns

Connect ReturnGO with Sendcloud to auto-issue pre-paid return labels, including international, via your enabled couriers. Cut manual work for your team.

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Why ReturnGO merchants choose Sendcloud

Smart shipping with ReturnGO

Without fast labels and tracking, ReturnGO returns pile up. Sendcloud powers return labels in your portal, for domestic and international shipments, so your team saves time and customers see live updates from drop-off to refund.

Automate returns with ready-to-print labels

Track return shipments in real time to reduce WISMO

Use your Sendcloud couriers for returns, no extra contracts

HOW TO CONNECT

A simple 3-step flow:

Run your shipping operations from one place.

Connect ReturnGO to Sendcloud

Choose couriers and automate shipping rules

Manage shipping, tracking, and returns in one place

Get the most out of ReturnGO with Sendcloud

Grow your business

Offer painless returns to protect AOV and win repeat customers.

Ship more efficiently

Generate return labels in ReturnGO with your Sendcloud couriers.

Deliver great experiences

Keep shoppers informed from drop-off to refund.

Resolve shipping issues faster

Auto-create return labels and statuses so support resolves returns more quickly.

MULTI-CARRIER STRATEGY

ReturnGO shipping with the couriers your returns rely on

A multi-carrier returns setup gives you flexibility by route, speed and cost. Switch between your enabled Sendcloud carriers to choose the best option per order, with labels and tracking in one place.

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See all 170+ couriers

Evri

Affordable home and service point delivery in the UK

Royal Mail

UK national postal service for parcels and mail

InPost UK

Convenient deliveries and returns through parcel lockers

Questions & answers

How do I connect ReturnGO to Sendcloud?

Connect in minutes. In ReturnGO, open Return Methods, paste your Sendcloud Public and Secret API keys, and add the webhook URL. No code needed. Once saved, the ReturnGO Sendcloud setup auto-generates pre-paid return labels through your enabled Sendcloud couriers.

For step-by-step instructions, see Set up the ReturnGO and Sendcloud integration.

What does the ReturnGO integration include?

Once connected:

Pre-paid return labels for domestic and international returns via Sendcloud
Real-time tracking updates to keep customers informed
Customisable return policies and methods
Exchanges and refunds managed within ReturnGO
Advanced returns analytics and data-driven insights
Shopify-first setup the ReturnGO returns integration is built for fast configuration on Shopify stores

Will the ReturnGO shipping integration work with my current Sendcloud setup?

Yes. The integration plugs into your existing Sendcloud account. No changes to outbound shipping, no new contracts, no new couriers. Returns sit on top.

How much does the ReturnGO integration cost, and can I cancel?

Start on the Sendcloud Free plan and pay per return label as you go. ReturnGO is licensed separately; see ReturnGO's pricing.

Connect or remove the ReturnGO returns automation from Sendcloud at any time. No commitment on the Sendcloud side. See Sendcloud plans and pricing.

Can I use my own courier contracts for returns?

Yes. Any couriers and rates you have enabled in Sendcloud, your own contracts or Sendcloud's pre-negotiated rates, power your ReturnGO return labels. No second courier contract required. Add or switch couriers at any time.

How does the integration handle international returns?

International return labels work the same way as domestic. Sendcloud auto-issues pre-paid labels through your enabled couriers; service availability, customs data, and any duties follow your Sendcloud account settings. The ReturnGO integration covers domestic and international flows in one setup.

How is this different from Sendcloud's built-in returns portal?

ReturnGO is a Shopify-first returns platform with policy logic, exchanges, refunds, and analytics. Sendcloud powers only the label and courier engine. Sendcloud's built-in return portal is simpler and platform-agnostic, ideal for stores that don't need ReturnGO's policy automation. Use both if you want a Sendcloud-branded portal alongside ReturnGO's logic.

Questions & answers

How do I connect ReturnGO to Sendcloud?

For step-by-step instructions, see Set up the ReturnGO and Sendcloud integration.

What does the ReturnGO integration include?

Once connected:

Pre-paid return labels for domestic and international returns via Sendcloud
Real-time tracking updates to keep customers informed
Customisable return policies and methods
Exchanges and refunds managed within ReturnGO
Advanced returns analytics and data-driven insights
Shopify-first setup the ReturnGO returns integration is built for fast configuration on Shopify stores

Will the ReturnGO shipping integration work with my current Sendcloud setup?

Yes. The integration plugs into your existing Sendcloud account. No changes to outbound shipping, no new contracts, no new couriers. Returns sit on top.

How much does the ReturnGO integration cost, and can I cancel?

Start on the Sendcloud Free plan and pay per return label as you go. ReturnGO is licensed separately; see ReturnGO's pricing.

Connect or remove the ReturnGO returns automation from Sendcloud at any time. No commitment on the Sendcloud side. See Sendcloud plans and pricing.

Can I use my own courier contracts for returns?

How does the integration handle international returns?

How is this different from Sendcloud's built-in returns portal?

Questions & answers

How do I connect ReturnGO to Sendcloud?

For step-by-step instructions, see Set up the ReturnGO and Sendcloud integration.

What does the ReturnGO integration include?

Once connected:

Pre-paid return labels for domestic and international returns via Sendcloud
Real-time tracking updates to keep customers informed
Customisable return policies and methods
Exchanges and refunds managed within ReturnGO
Advanced returns analytics and data-driven insights
Shopify-first setup the ReturnGO returns integration is built for fast configuration on Shopify stores

Will the ReturnGO shipping integration work with my current Sendcloud setup?

Yes. The integration plugs into your existing Sendcloud account. No changes to outbound shipping, no new contracts, no new couriers. Returns sit on top.

How much does the ReturnGO integration cost, and can I cancel?

Start on the Sendcloud Free plan and pay per return label as you go. ReturnGO is licensed separately; see ReturnGO's pricing.

Connect or remove the ReturnGO returns automation from Sendcloud at any time. No commitment on the Sendcloud side. See Sendcloud plans and pricing.

Can I use my own courier contracts for returns?

How does the integration handle international returns?

How is this different from Sendcloud's built-in returns portal?

Automate ReturnGO returns on your existing Sendcloud couriers

170+ couriers available

Discounted shipping rates

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Chamber of Commerce: 66572959

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Start for free

Find us on

Ask AI about us

Chamber of Commerce: 66572959

VAT number: NL856613897B01

Terms & Conditions

Cookie policy

Data processing

Start for free

Find us on

Ask AI about us

Chamber of Commerce: 66572959

VAT number: NL856613897B01

Terms & Conditions

Cookie policy

Data processing