BigCommerce shipping integration to automate fulfilment

Plug Sendcloud into BigCommerce to import orders in real time, automate labels and rules, sync customs data, and ship via 170+ couriers at competitive rates.

100+ integrations available

Discounted shipping rates

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4.6 Shopify App Store

4.6 G2

4.3 Trustpilot

Why BigCommerce merchants choose Sendcloud

Smart shipping with BigCommerce

Connect BigCommerce with Sendcloud to centralise fulfilment, map shipping methods, and create per-country zones. Import orders fast, sync HS codes and item data for customs, manage multiple storefronts, and automate labels, tracking, and returns.

Create shipping zones per country in BigCommerce.

Import orders instantly; auto-sync updates every 5 mins.

Ship with 170+ couriers and manage multiple storefronts.

HOW TO CONNECT

A simple 3-step flow:

Run your shipping operations from one place.

Connect your platforms and systems

Choose couriers and automate shipping rules

Manage shipping, tracking, and returns in one platform

Get the most out of BigCommerce with Sendcloud

Grow your business

Scale to new markets with per-country zones and multi-currency sync.

Ship more efficiently

Automate labels and rules; use Pack & Go with imported EAN/SKU.

Deliver great experiences

Offer home, service point, and express BigCommerce shipping options.

Resolve shipping issues faster

Sync tracking and order status back to BigCommerce to cut support tickets.

WHAT OUR CUSTOMERS SAY

From hours to seconds

“Before Sendcloud, we used to waste hours each week manually typing in orders. Now, we can match up the order sheet with the labels in seconds.”

50%

faster order processing

-90%

reduction in shipping errors

MULTI-CARRIER STRATEGY

BigCommerce shipping with the couriers your customers expect

Offer the right BigCommerce shipping options in every market. Add 170+ couriers with pre-negotiated rates or use your own contracts, then ship, track, and handle returns from one platform.

What features are supported with this integration?

Connect your store with a BigCommerce shipping integration that automates fulfilment, tracking, and returns in one platform.

Here’s what’s included out of the box:

  • Fast order import: Webhook for instant imports, plus a scheduler (every 5 minutes when active, ~90 minutes when idle)

  • Pack & Go ready: EAN and SKU import for efficient picking

  • BigCommerce international shipping: HS codes, country of origin, customs invoice number, customs shipment type, and ICS2 support

  • Pricing data: Multi-currency orders and total order value (incl. cash-on-delivery)

  • Richer order details: Weights, item dimensions, parcel items, product images, and buyer notes

  • Checkout options: Service point map and delivery options at checkout

  • Reliable sync: Past 30 days of unfulfilled orders imported at connection; ongoing updates for unprocessed orders

  • Status & tracking: Order status updated when labels are created and track & trace sent back to BigCommerce

  • Order API v3 compliant for the latest capabilities

  • Operational flexibility: Order splitting, shipping rules (incl. checkout method conditions)

  • Multi-storefront management from a single admin

  • All-in-one workflow: Create labels, pick & pack with fewer errors, manage returns, and send automated tracking messages

How fast is setup and do I need a developer?

Setup takes less than 5 minutes—no development required. Just install the Sendcloud BigCommerce shipping app and connect your account.

  1. In BigCommerce, go to Apps > search for Sendcloud in the marketplace

  2. Click Install and confirm access

  3. Log in to Sendcloud and click Connect

From there, orders appear in Incoming orders so you can create labels immediately. You can also match shipping methods between platforms and set up shipping zones per country to control your BigCommerce shipping options.

See the step‑by‑step guide

Will this work with my couriers and existing BigCommerce shipping rates?

Yes. The integration connects BigCommerce shipping to a global courier network, while letting you keep your current setup.

  • Compatibility: Match shipping methods between BigCommerce and Sendcloud so your existing BigCommerce shipping rates and naming stay consistent

  • Zones & options: Create shipping zones per country and present the right BigCommerce shipping options at checkout

  • Service points: Offer service point delivery via a unified map (all enabled couriers in one view). You control the name and price shown at checkout using simple or advanced methods in the Sendcloud app

Result: flexible shipping with BigCommerce without reworking your checkout.

Does it handle international shipping and customs compliance?

Absolutely. For BigCommerce international shipping, the integration imports the data you need to generate compliant customs documents and speed up cross‑border deliveries.

  • Customs data sync: HS codes, country of origin, customs invoice number, and customs shipment type

  • ICS2 readiness: Additional customs information imported to support EU requirements

  • Accurate values: Multi-currency support and total order value import

These details sync to Sendcloud so you can create labels and customs paperwork in one BigCommerce shipping software workflow.

How are orders synced and kept up to date?

Sync is designed to be fast and reliable:

  • Instant imports: New orders are fetched via webhook

  • Scheduler fallback: Every 5 minutes when you’re active in Sendcloud, or roughly every 90 minutes when idle

  • Historical sync: Unfulfilled orders from the last 30 days are imported at connection

  • Live updates: Changes to unprocessed orders in BigCommerce sync to Sendcloud

  • Status & T&T: When you create a label (or after a courier scan), the BigCommerce order status updates (e.g., shipped/fulfilled) and the track & trace number is sent back automatically

You stay in control of shipping with BigCommerce while customers receive timely tracking updates.

Can I manage multiple storefronts and split shipments?

Yes. If you run multiple storefronts, you can manage them from one admin. Depending on your setup, install the integration per store or at the global level.

For operational flexibility, you can split orders so items ship separately—useful when part of an order is out of stock or needs a different BigCommerce shipping option. Shipping rules help you automate these decisions at label time.

What plans, regions, and languages are supported?

You can start on the Free Sendcloud plan. No minimum BigCommerce app plan is required.

  • Regional availability: UK, NL, BE, FR, ES, IT, DE, AT

  • Languages: English, Dutch, German, French, Spanish, Italian

This flexibility—plus fast setup and robust features—makes it a strong choice if you’re comparing the best BigCommerce shipping integration for your business.

What features are supported with this integration?

Connect your store with a BigCommerce shipping integration that automates fulfilment, tracking, and returns in one platform.

Here’s what’s included out of the box:

  • Fast order import: Webhook for instant imports, plus a scheduler (every 5 minutes when active, ~90 minutes when idle)

  • Pack & Go ready: EAN and SKU import for efficient picking

  • BigCommerce international shipping: HS codes, country of origin, customs invoice number, customs shipment type, and ICS2 support

  • Pricing data: Multi-currency orders and total order value (incl. cash-on-delivery)

  • Richer order details: Weights, item dimensions, parcel items, product images, and buyer notes

  • Checkout options: Service point map and delivery options at checkout

  • Reliable sync: Past 30 days of unfulfilled orders imported at connection; ongoing updates for unprocessed orders

  • Status & tracking: Order status updated when labels are created and track & trace sent back to BigCommerce

  • Order API v3 compliant for the latest capabilities

  • Operational flexibility: Order splitting, shipping rules (incl. checkout method conditions)

  • Multi-storefront management from a single admin

  • All-in-one workflow: Create labels, pick & pack with fewer errors, manage returns, and send automated tracking messages

How fast is setup and do I need a developer?

Setup takes less than 5 minutes—no development required. Just install the Sendcloud BigCommerce shipping app and connect your account.

  1. In BigCommerce, go to Apps > search for Sendcloud in the marketplace

  2. Click Install and confirm access

  3. Log in to Sendcloud and click Connect

From there, orders appear in Incoming orders so you can create labels immediately. You can also match shipping methods between platforms and set up shipping zones per country to control your BigCommerce shipping options.

See the step‑by‑step guide

Will this work with my couriers and existing BigCommerce shipping rates?

Yes. The integration connects BigCommerce shipping to a global courier network, while letting you keep your current setup.

  • Compatibility: Match shipping methods between BigCommerce and Sendcloud so your existing BigCommerce shipping rates and naming stay consistent

  • Zones & options: Create shipping zones per country and present the right BigCommerce shipping options at checkout

  • Service points: Offer service point delivery via a unified map (all enabled couriers in one view). You control the name and price shown at checkout using simple or advanced methods in the Sendcloud app

Result: flexible shipping with BigCommerce without reworking your checkout.

Does it handle international shipping and customs compliance?

Absolutely. For BigCommerce international shipping, the integration imports the data you need to generate compliant customs documents and speed up cross‑border deliveries.

  • Customs data sync: HS codes, country of origin, customs invoice number, and customs shipment type

  • ICS2 readiness: Additional customs information imported to support EU requirements

  • Accurate values: Multi-currency support and total order value import

These details sync to Sendcloud so you can create labels and customs paperwork in one BigCommerce shipping software workflow.

How are orders synced and kept up to date?

Sync is designed to be fast and reliable:

  • Instant imports: New orders are fetched via webhook

  • Scheduler fallback: Every 5 minutes when you’re active in Sendcloud, or roughly every 90 minutes when idle

  • Historical sync: Unfulfilled orders from the last 30 days are imported at connection

  • Live updates: Changes to unprocessed orders in BigCommerce sync to Sendcloud

  • Status & T&T: When you create a label (or after a courier scan), the BigCommerce order status updates (e.g., shipped/fulfilled) and the track & trace number is sent back automatically

You stay in control of shipping with BigCommerce while customers receive timely tracking updates.

Can I manage multiple storefronts and split shipments?

Yes. If you run multiple storefronts, you can manage them from one admin. Depending on your setup, install the integration per store or at the global level.

For operational flexibility, you can split orders so items ship separately—useful when part of an order is out of stock or needs a different BigCommerce shipping option. Shipping rules help you automate these decisions at label time.

What plans, regions, and languages are supported?

You can start on the Free Sendcloud plan. No minimum BigCommerce app plan is required.

  • Regional availability: UK, NL, BE, FR, ES, IT, DE, AT

  • Languages: English, Dutch, German, French, Spanish, Italian

This flexibility—plus fast setup and robust features—makes it a strong choice if you’re comparing the best BigCommerce shipping integration for your business.

What features are supported with this integration?

Connect your store with a BigCommerce shipping integration that automates fulfilment, tracking, and returns in one platform.

Here’s what’s included out of the box:

  • Fast order import: Webhook for instant imports, plus a scheduler (every 5 minutes when active, ~90 minutes when idle)

  • Pack & Go ready: EAN and SKU import for efficient picking

  • BigCommerce international shipping: HS codes, country of origin, customs invoice number, customs shipment type, and ICS2 support

  • Pricing data: Multi-currency orders and total order value (incl. cash-on-delivery)

  • Richer order details: Weights, item dimensions, parcel items, product images, and buyer notes

  • Checkout options: Service point map and delivery options at checkout

  • Reliable sync: Past 30 days of unfulfilled orders imported at connection; ongoing updates for unprocessed orders

  • Status & tracking: Order status updated when labels are created and track & trace sent back to BigCommerce

  • Order API v3 compliant for the latest capabilities

  • Operational flexibility: Order splitting, shipping rules (incl. checkout method conditions)

  • Multi-storefront management from a single admin

  • All-in-one workflow: Create labels, pick & pack with fewer errors, manage returns, and send automated tracking messages

How fast is setup and do I need a developer?

Setup takes less than 5 minutes—no development required. Just install the Sendcloud BigCommerce shipping app and connect your account.

  1. In BigCommerce, go to Apps > search for Sendcloud in the marketplace

  2. Click Install and confirm access

  3. Log in to Sendcloud and click Connect

From there, orders appear in Incoming orders so you can create labels immediately. You can also match shipping methods between platforms and set up shipping zones per country to control your BigCommerce shipping options.

See the step‑by‑step guide

Will this work with my couriers and existing BigCommerce shipping rates?

Yes. The integration connects BigCommerce shipping to a global courier network, while letting you keep your current setup.

  • Compatibility: Match shipping methods between BigCommerce and Sendcloud so your existing BigCommerce shipping rates and naming stay consistent

  • Zones & options: Create shipping zones per country and present the right BigCommerce shipping options at checkout

  • Service points: Offer service point delivery via a unified map (all enabled couriers in one view). You control the name and price shown at checkout using simple or advanced methods in the Sendcloud app

Result: flexible shipping with BigCommerce without reworking your checkout.

Does it handle international shipping and customs compliance?

Absolutely. For BigCommerce international shipping, the integration imports the data you need to generate compliant customs documents and speed up cross‑border deliveries.

  • Customs data sync: HS codes, country of origin, customs invoice number, and customs shipment type

  • ICS2 readiness: Additional customs information imported to support EU requirements

  • Accurate values: Multi-currency support and total order value import

These details sync to Sendcloud so you can create labels and customs paperwork in one BigCommerce shipping software workflow.

How are orders synced and kept up to date?

Sync is designed to be fast and reliable:

  • Instant imports: New orders are fetched via webhook

  • Scheduler fallback: Every 5 minutes when you’re active in Sendcloud, or roughly every 90 minutes when idle

  • Historical sync: Unfulfilled orders from the last 30 days are imported at connection

  • Live updates: Changes to unprocessed orders in BigCommerce sync to Sendcloud

  • Status & T&T: When you create a label (or after a courier scan), the BigCommerce order status updates (e.g., shipped/fulfilled) and the track & trace number is sent back automatically

You stay in control of shipping with BigCommerce while customers receive timely tracking updates.

Can I manage multiple storefronts and split shipments?

Yes. If you run multiple storefronts, you can manage them from one admin. Depending on your setup, install the integration per store or at the global level.

For operational flexibility, you can split orders so items ship separately—useful when part of an order is out of stock or needs a different BigCommerce shipping option. Shipping rules help you automate these decisions at label time.

What plans, regions, and languages are supported?

You can start on the Free Sendcloud plan. No minimum BigCommerce app plan is required.

  • Regional availability: UK, NL, BE, FR, ES, IT, DE, AT

  • Languages: English, Dutch, German, French, Spanish, Italian

This flexibility—plus fast setup and robust features—makes it a strong choice if you’re comparing the best BigCommerce shipping integration for your business.

Boost conversions and automation with the BigCommerce shipping app

100+ integrations available

Discounted shipping rates

Cancel anytime

Boost conversions and automation with the BigCommerce shipping app

100+ integrations available

Discounted shipping rates

Cancel anytime

Boost conversions and automation with the BigCommerce shipping app

100+ integrations available

Discounted shipping rates

Cancel anytime