SHIPPING INTELLIGENCE
The smart shipping data you need to improve delivery performance
Hidden carrier performance issues can drain your budget and damage customer trust. Shipping Intelligence gives you the data to benchmark performance, resolve delivery disruptions fast, audit invoices, and negotiate better rates.
SHIPPING INTELLIGENCE
The smart shipping data you need to improve delivery performance
Hidden carrier performance issues can drain your budget and damage customer trust. Shipping Intelligence gives you the data to benchmark performance, resolve delivery disruptions fast, audit invoices, and negotiate better rates.
SHIPPING INTELLIGENCE
The smart shipping data you need to improve delivery performance
Hidden carrier performance issues can drain your budget and damage customer trust. Shipping Intelligence gives you the data to benchmark performance, resolve delivery disruptions fast, audit invoices, and negotiate better rates.
Preferred by brands and retailers shipping over 30K parcels monthly
Preferred by brands and retailers shipping over 30K parcels monthly
Preferred by brands and retailers shipping over 30K parcels monthly
Up to 5%
Higher CSAT thanks to proactive delivery updates
Up to 5%
Fewer WISMO calls with proactive delivery updates
Up to 5%
More 5-star reviews thanks to positive delivery experiences
Up to 5%
Of successful pick-up point deliveries lowering returns
Up to 5%
Higher CSAT thanks to proactive delivery updates
Up to 5%
Fewer WISMO calls with proactive delivery updates
Up to 5%
More 5-star reviews thanks to positive delivery experiences
Up to 5%
Of successful pick-up point deliveries lowering returns
Up to 5%
Higher CSAT thanks to proactive delivery updates
Up to 5%
Fewer WISMO calls with proactive delivery updates
Up to 5%
More 5-star reviews thanks to positive delivery experiences
Up to 5%
Of successful pick-up point deliveries lowering returns
Take the guesswork out of shipping decisions
Know the difference between what your carriers promise and what they actually deliver. So you can make smarter shipping decisions to deliver on time, avoid overcharges and solve delivery problems fast.
Take the guesswork out of shipping decisions
Know the difference between what your carriers promise and what they actually deliver. So you can make smarter shipping decisions to deliver on time, avoid overcharges and solve delivery problems fast.
Take the guesswork out of shipping decisions
Know the difference between what your carriers promise and what they actually deliver. So you can make smarter shipping decisions to deliver on time, avoid overcharges and solve delivery problems fast.
Analytics Suite
Understand how every part of your shipping process performs, from on-time deliveries and speed to return rates and costs.
Carrier Benchmarks
Benchmark carriers based on performance, cost, and speed, even against carriers you’re not working with yet.
Issues and Exceptions
Identify disruptions before customers notice. Predict delays, monitor exceptions, and trigger proactive communication.
Carrier SLAs
Set your shipping profile, monitor SLA breaches in real time, and use the insights to take action or renegotiate with carriers.
Calculated Events
Detect issues carriers don’t report. Identify delays, missed handovers, and parcels that haven’t moved with smart calculations.
Data Warehouses
Send structured shipping data to your existing systems, from WMS to customer service platforms for complete visibility.
Analytics Suite
Understand how every part of your shipping process performs, from on-time deliveries and speed to return rates and costs.
Carrier Benchmarks
Benchmark carriers based on performance, cost, and speed, even against carriers you’re not working with yet.
Issues and Exceptions
Identify disruptions before customers notice. Predict delays, monitor exceptions, and trigger proactive communication.
Carrier SLAs
Set your shipping profile, monitor SLA breaches in real time, and use the insights to take action or renegotiate with carriers.
Calculated Events
Detect issues carriers don’t report. Identify delays, missed handovers, and parcels that haven’t moved with smart calculations.
Data Warehouses
Send structured shipping data to your existing systems, from WMS to customer service platforms for complete visibility.
Analytics Suite
Understand how every part of your shipping process performs, from on-time deliveries and speed to return rates and costs.
Carrier Benchmarks
Benchmark carriers based on performance, cost, and speed, even against carriers you’re not working with yet.
Issues and Exceptions
Identify disruptions before customers notice. Predict delays, monitor exceptions, and trigger proactive communication.
Carrier SLAs
Set your shipping profile, monitor SLA breaches in real time, and use the insights to take action or renegotiate with carriers.
Calculated Events
Detect issues carriers don’t report. Identify delays, missed handovers, and parcels that haven’t moved with smart calculations.
Data Warehouses
Send structured shipping data to your existing systems, from WMS to customer service platforms for complete visibility.
Full visibility into every part of your shipping process
Shipping
Returns
Costs
SHIPPING ANALYTICS
Optimize shipping and improve reliability
Understand how carriers really perform and choose the best carriers and shipping lanes to deliver faster and smarter.
Compare on-time delivery rates and spot underperformers
Select the fastest shipping lanes based on actual transit times
Detect recurring exceptions to fix operational bottlenecks
Full visibility into every part of your shipping process
Shipping
Returns
Costs
SHIPPING ANALYTICS
Optimize shipping and improve reliability
Understand how carriers really perform and choose the best carriers and shipping lanes to deliver faster and smarter.
Compare on-time delivery rates and spot underperformers
Select the fastest shipping lanes based on actual transit times
Detect recurring exceptions to fix operational bottlenecks
Full visibility into every part of your shipping process
Shipping
Returns
Costs
SHIPPING ANALYTICS
Optimize shipping and improve reliability
Understand how carriers really perform and choose the best carriers and shipping lanes to deliver faster and smarter.
Compare on-time delivery rates and spot underperformers
Select the fastest shipping lanes based on actual transit times
Detect recurring exceptions to fix operational bottlenecks
“We’ve got our Trustpilot and CSAT scores up in 6 months. Moreover, insights into carrier performance allow us to negotiate better terms with the carriers.”
Alex Formicola
Customer Support Lead
-
Rosefield
“We’ve got our Trustpilot and CSAT scores up in 6 months. Moreover, insights into carrier performance allow us to negotiate better terms with the carriers.”
Alex Formicola
Customer Support Lead
-
Rosefield
“We’ve got our Trustpilot and CSAT scores up in 6 months. Moreover, insights into carrier performance allow us to negotiate better terms with the carriers.”
Alex Formicola
Customer Support Lead
-
Rosefield
CARRIER BENCHMARKS
Compare all carriers on cost, speed and reliability
Discover how your carriers really perform and compare them to other carriers, even the ones you don’t use. Use reliable insights to improve your carrier portfolio, choose the best-suited carriers and cut shipping costs.
Review how carrier performance impacts your business
Benchmark your carrier(s) with Sendcloud’s full dataset
Evaluate carriers objectively and choose the best ones for your business
CARRIER BENCHMARKS
Compare all carriers on cost, speed and reliability
Discover how your carriers really perform and compare them to other carriers, even the ones you don’t use. Use reliable insights to improve your carrier portfolio, choose the best-suited carriers and cut shipping costs.
Review how carrier performance impacts your business
Benchmark your carrier(s) with Sendcloud’s full dataset
Evaluate carriers objectively and choose the best ones for your business
CARRIER BENCHMARKS
Compare all carriers on cost, speed and reliability
Discover how your carriers really perform and compare them to other carriers, even the ones you don’t use. Use reliable insights to improve your carrier portfolio, choose the best-suited carriers and cut shipping costs.
Review how carrier performance impacts your business
Benchmark your carrier(s) with Sendcloud’s full dataset
Evaluate carriers objectively and choose the best ones for your business
ISSUES AND EXCEPTIONS
Don’t wait for customers to flag delivery issues
Solve delivery issues before your customers notice with predicted delays and the estimated time of delivery. When things go off track, stay in charge by keeping customers informed with automatic updates.
Access real-time insights into delivery issues and predictions
Get a full overview of parcel statuses for all carriers
Automate customer service using triggers
ISSUES AND EXCEPTIONS
Don’t wait for customers to flag delivery issues
Solve delivery issues before your customers notice with predicted delays and the estimated time of delivery. When things go off track, stay in charge by keeping customers informed with automatic updates.
Access real-time insights into delivery issues and predictions
Get a full overview of parcel statuses for all carriers
Automate customer service using triggers
ISSUES AND EXCEPTIONS
Don’t wait for customers to flag delivery issues
Solve delivery issues before your customers notice with predicted delays and the estimated time of delivery. When things go off track, stay in charge by keeping customers informed with automatic updates.
Access real-time insights into delivery issues and predictions
Get a full overview of parcel statuses for all carriers
Automate customer service using triggers
CARRIER SLA’s
Turn actual delivery performance into leverage
Automatically monitor whether carriers deliver on their promises. From missed delivery windows to transit delays. Finally, it becomes easy to track SLA breaches so you can enter negotiations with confidence.
Know exactly when carriers miss delivery promises
Spot recurring issues by region or shipping method
Support your case with hard numbers when negotiating rates
CARRIER SLA’s
Turn actual delivery performance into leverage
Automatically monitor whether carriers deliver on their promises. From missed delivery windows to transit delays. Finally, it becomes easy to track SLA breaches so you can enter negotiations with confidence.
Know exactly when carriers miss delivery promises
Spot recurring issues by region or shipping method
Support your case with hard numbers when negotiating rates
CARRIER SLA’s
Turn actual delivery performance into leverage
Automatically monitor whether carriers deliver on their promises. From missed delivery windows to transit delays. Finally, it becomes easy to track SLA breaches so you can enter negotiations with confidence.
Know exactly when carriers miss delivery promises
Spot recurring issues by region or shipping method
Support your case with hard numbers when negotiating rates
DATA WAREHOUSE INTEGRATION
Feed tracking data to all your preferred systems
Forget about changing your own setup or using multiple tabs to get a grip on shipping. Connect standardized carrier data to your e-commerce software, TMS, WMS, and customer service software.
Enrich your existing dashboards with real-time shipping data
Combine smart shipping insights with your order and customer data
Power automation with unified carrier and tracking data
DATA WAREHOUSE INTEGRATION
Feed tracking data to all your preferred systems
Forget about changing your own setup or using multiple tabs to get a grip on shipping. Connect standardized carrier data to your e-commerce software, TMS, WMS, and customer service software.
Enrich your existing dashboards with real-time shipping data
Combine smart shipping insights with your order and customer data
Power automation with unified carrier and tracking data
DATA WAREHOUSE INTEGRATION
Feed tracking data to all your preferred systems
Forget about changing your own setup or using multiple tabs to get a grip on shipping. Connect standardized carrier data to your e-commerce software, TMS, WMS, and customer service software.
Enrich your existing dashboards with real-time shipping data
Combine smart shipping insights with your order and customer data
Power automation with unified carrier and tracking data
Get the insights you need to act faster, negotiate better and deliver on time
Shipping performance impacts your bottom line. Shipping Intelligence helps you increase customer satisfaction, cut costs, and scale with confidence.
Match the right carrier to every shipment
Resolve problems before they impact customers
Strengthen your negotiation position with unified carrier data
Get the insights you need to act faster, negotiate better and deliver on time
Shipping performance impacts your bottom line. Shipping Intelligence helps you increase customer satisfaction, cut costs, and scale with confidence.
Match the right carrier to every shipment
Resolve problems before they impact customers
Strengthen your negotiation position with unified carrier data
Get the insights you need to act faster, negotiate better and deliver on time
Shipping performance impacts your bottom line. Shipping Intelligence helps you increase customer satisfaction, cut costs, and scale with confidence.
Match the right carrier to every shipment
Resolve problems before they impact customers
Strengthen your negotiation position with unified carrier data
Product
Solutions
Integrations
© 2026 Sendcloud. All Rights Reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01
Product
Integrations
Solutions
Resources
© 2026 Sendcloud. All Rights Reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01
Product
© 2026 Sendcloud. All Rights Reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01