RETURNS
Take the cost out of every return
Every return your team touches by hand costs you time and margin. Set your rules once, per market, carrier and product, and every request gets checked, approved and labelled automatically. Customers handle their own returns, and your team works on the data that shows why the returns keep coming.

RETURNS
Take the cost out of every return
Every return your team touches by hand costs you time and margin. Set your rules once, per market, carrier and product, and every request gets checked, approved and labelled automatically. Customers handle their own returns, and your team works on the data that shows why the returns keep coming.

RETURNS
Take the cost out of every return
Every return your team touches by hand costs you time and margin. Set your rules once, per market, carrier and product, and every request gets checked, approved and labelled automatically. Customers handle their own returns, and your team works on the data that shows why the returns keep coming.

Preferred by brands and retailers shipping over 10K parcels monthly
Preferred by brands and retailers shipping over 10K parcels monthly
Preferred by brands and retailers shipping over 10K parcels monthly
Improve returns for your customers and your team
Over 70%
Of shoppers are more likely to buy with a clear and generous returns policy
Up to 45%
More 5-star reviews thanks to positive delivery and return experiences
600+
Return methods available, from home pickup to service point drop-off
390,000+
service points across Europe for customers to drop a return
Improve returns for your customers and your team
Over 70%
Of shoppers are more likely to buy with a clear and generous returns policy
Up to 45%
More 5-star reviews thanks to positive delivery and return experiences
600+
Return methods available, from home pickup to service point drop-off
390,000+
service points across Europe for customers to drop a return
Improve returns for your customers and your team
Over 70%
Of shoppers are more likely to buy with a clear and generous returns policy
Up to 45%
More 5-star reviews thanks to positive delivery and return experiences
600+
Return methods available, from home pickup to service point drop-off
390,000+
service points across Europe for customers to drop a return
Powerful returns API
Build your own return solution and connect it to your existing tech stack.
Self-service portal
Let customers start and track their returns online, inside the rules you set.
Integrated partners
Connect return partners to Sendcloud, sync data and workflows automatically.
Powerful returns API
Build your own return solution and connect it to your existing tech stack.
Self-service portal
Let customers start and track their returns online, inside the rules you set.
Integrated partners
Connect return partners to Sendcloud, sync data and workflows automatically.
Powerful returns API
Build your own return solution and connect it to your existing tech stack.
Self-service portal
Let customers start and track their returns online, inside the rules you set.
Integrated partners
Connect return partners to Sendcloud, sync data and workflows automatically.
"With Sendcloud we can quickly manage returns and refunds. Offering free, in-store returns doesn't just grow our online business, it extends the shopping experience into our physical stores too."

Pietro Rossato
Digital Manager
-
Pittarosso
"With Sendcloud we can quickly manage returns and refunds. Offering free, in-store returns doesn't just grow our online business, it extends the shopping experience into our physical stores too."

Pietro Rossato
Digital Manager
-
Pittarosso
"With Sendcloud we can quickly manage returns and refunds. Offering free, in-store returns doesn't just grow our online business, it extends the shopping experience into our physical stores too."

Pietro Rossato
Digital Manager
-
Pittarosso
POWERFUL RETURNS API
Build your own return solution and connect your existing systems
Build a return flow that runs on your existing workflows and systems. Create, validate, and manage return labels for any scenario and any market.
Create and validate return labels, even without the original shipment
Retrieve return data, including tracking information and return reasons per item
Handle international returns with built-in customs documentation

POWERFUL RETURNS API
Build your own return solution and connect your existing systems
Build a return flow that runs on your existing workflows and systems. Create, validate, and manage return labels for any scenario and any market.
Create and validate return labels, even without the original shipment
Retrieve return data, including tracking information and return reasons per item
Handle international returns with built-in customs documentation

POWERFUL RETURNS API
Build your own return solution and connect your existing systems
Build a return flow that runs on your existing workflows and systems. Create, validate, and manage return labels for any scenario and any market.
Create and validate return labels, even without the original shipment
Retrieve return data, including tracking information and return reasons per item
Handle international returns with built-in customs documentation


SELF-SERVICE RETURN PORTAL
Returns that customers can handle without a support ticket
Let customers manage their own returns. They choose a refund or exchange, and pick their preferred return method.
Create a branded self-service return experience your customers will appreciate
Configure return rules by market, carrier, or product, without a developer
Set who pays for return shipping, and let customers choose a refund or exchange

SELF-SERVICE RETURN PORTAL
Returns that customers can handle without a support ticket
Let customers manage their own returns. They choose a refund or exchange, and pick their preferred return method.
Create a branded self-service return experience your customers will appreciate
Configure return rules by market, carrier, or product, without a developer
Set who pays for return shipping, and let customers choose a refund or exchange

SELF-SERVICE RETURN PORTAL
Returns that customers can handle without a support ticket
Let customers manage their own returns. They choose a refund or exchange, and pick their preferred return method.
Create a branded self-service return experience your customers will appreciate
Configure return rules by market, carrier, or product, without a developer
Set who pays for return shipping, and let customers choose a refund or exchange
INTEGRATED RETURNS PARTNERS
Connect the returns tools that already work for you
Using a different returns solution? Get Sendcloud's carrier network, fully synced with the tool you already use.
Connect return partners that handle refunds, exchanges and store credit
Keep return data synced with your shipping, no matter which partner you use
Benefit from Sendcloud’s carrier integrations and rates for return shipments

INTEGRATED RETURNS PARTNERS
Connect the returns tools that already work for you
Using a different returns solution? Get Sendcloud's carrier network, fully synced with the tool you already use.
Connect return partners that handle refunds, exchanges and store credit
Keep return data synced with your shipping, no matter which partner you use
Benefit from Sendcloud’s carrier integrations and rates for return shipments

INTEGRATED RETURNS PARTNERS
Connect the returns tools that already work for you
Using a different returns solution? Get Sendcloud's carrier network, fully synced with the tool you already use.
Connect return partners that handle refunds, exchanges and store credit
Keep return data synced with your shipping, no matter which partner you use
Benefit from Sendcloud’s carrier integrations and rates for return shipments

Don't let returns hurt your revenue
Returns leak money in the hours your team spends processing them, the refunds handed out on a guess, and the returns you are paying for that you should never have received. Sendcloud helps you close all three.
You define the return rules that will be applied automatically
Customers resolve their own returns via your branded return portal
Return data helps you decrease future returns

Don't let returns hurt your revenue
Returns leak money in the hours your team spends processing them, the refunds handed out on a guess, and the returns you are paying for that you should never have received. Sendcloud helps you close all three.
You define the return rules that will be applied automatically
Customers resolve their own returns via your branded return portal
Return data helps you decrease future returns

Don't let returns hurt your revenue
Returns leak money in the hours your team spends processing them, the refunds handed out on a guess, and the returns you are paying for that you should never have received. Sendcloud helps you close all three.
You define the return rules that will be applied automatically
Customers resolve their own returns via your branded return portal
Return data helps you decrease future returns

Product
Solutions
Integrations
© 2026 Sendcloud. All rights reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01
Product
Integrations
Solutions
Resources
© 2026 Sendcloud. All rights reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01
Product
© 2026 Sendcloud. All rights reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01