Ship with Relais Colis using Sendcloud

Connect your store to Sendcloud and Relais Colis to ship affordably to 9,000+ French service points, with bulky parcels up to 130kg.

9,000+ service points across France

Bulky parcels up to 130kg

Paperless returns through QR codes

4.6 Shopify App Store

4.6 G2

4.3 Trustpilot

Relais Colis
Relais Colis
Relais Colis
Relais Colis
Relais Colis
Relais Colis
Relais Colis
Relais Colis
Relais Colis
Relais Colis

FRANCE PICKUP NETWORK

Why ship with Relais Colis through Sendcloud

Relais Colis runs an affordable French pickup-point network: 9,000+ service points across France and Monaco, home delivery, and bulky parcels up to 130kg. Returns flow through paperless QR codes. Sendcloud connects your Relais Colis contract and applies shipping rules per order, pulling tracking events back into branded customer emails.

9,000+ service points across France

Bulky parcels up to 130kg

Paperless returns through QR codes

Relais Colis

Relais Colis

shipping methods

Outgoing shipments

Pre-negotiated rates available?

Relais Colis

Relais Colis HOME

Direct contract only

Returns

Pre-negotiated rates available?

Relais Colis

Relais Colis Retour

Direct contract only

Relais Colis

shipping methods

Outgoing shipments

Pre-negotiated rates available?

Relais Colis

Relais Colis HOME

Direct contract only

Returns

Pre-negotiated rates available?

Relais Colis

Relais Colis Retour

Direct contract only

Relais Colis

shipping methods

Outgoing shipments

Pre-negotiated rates available?

Relais Colis

Relais Colis HOME

Direct contract only

Returns

Pre-negotiated rates available?

Relais Colis

Relais Colis Retour

Direct contract only

One workflow for French pickup

Get the most out of Relais Colis with Sendcloud

Relais Colis

Ship more efficiently

Print Relais Colis labels in batch and route home or service-point delivery from one screen.

Relais Colis

Use your Relais Colis contract

Connect your Relais Colis credentials in Sendcloud and ship at your negotiated French rates.

Relais Colis

Use every touchpoint

Branded tracking emails follow each parcel through pickup and delivery.

Access the best couriers, no matter how you ship

Option 1:

Ship with discounted rates

You'll need your own Relais Colis contract; many of our 170+ carriers offer pre-negotiated rates.

Instant access to 9,500+ shipping methods

Switch couriers with one click

Receive courier refunds 8x faster

Option 2:

Ship with your contracts

Upload your Relais Colis credentials and ship across France at your negotiated rates.

Your own negotiated rates and methods

Insights into your shipping performance

Use Sendcloud rates as backup

MULTI-CARRIER STRATEGY

Combine Relais Colis with 170+ carriers

Relais Colis handles French pickup-point delivery with bulky parcel coverage. Pair it with home delivery and international carriers for orders that need different services or destinations.

How do I start shipping with Relais Colis through Sendcloud?

Relais Colis runs on a direct contract model. Connect your Relais Colis credentials in Sendcloud's My contracts tab to enable home delivery and pickup-point services across France.

For step-by-step instructions, see Sendcloud's Help Center article on Relais Colis setup.

What does Sendcloud add to my Relais Colis shipping?

Sendcloud connects your Relais Colis contract once and surfaces 9,000+ French service points in your checkout, supports bulky parcels up to 130kg, and connects paperless QR returns. Print labels in batch, route orders by service type or destination through shipping rules, and pair Relais Colis with home delivery and international carriers from your other 170+ Sendcloud-connected options.

Can I use my own Relais Colis contract instead of Sendcloud's rates?

Relais Colis runs on a direct contract model. You'll need an active Relais Colis account to ship through Sendcloud. Once your contract is connected, you ship at your negotiated rates and Sendcloud handles labels, customs, and tracking write-back.

Sendcloud's Lite, Growth, and Premium plans support own-contract carriers. See Sendcloud plans and pricing.

How much does shipping with Relais Colis cost?

Relais Colis pricing is set by your direct contract with Relais Colis. Sendcloud charges its plan fee for the platform (label printing, automation, tracking, returns), and Relais Colis bills you for actual shipments at your negotiated rates.

Sendcloud's Lite plan is the entry point for own-contract carriers. See Sendcloud plans and pricing.

Where does Relais Colis deliver?

Relais Colis delivers across France and Monaco. Relais Colis is a domestic-focused French service; pair with international carriers for cross-border orders.

How does tracking work with Relais Colis and Sendcloud?

Relais Colis tracking flows back for service-point pickup, home delivery, and QR-code return events. Sendcloud surfaces these in branded customer emails.

Can I combine Relais Colis with my other carriers?

Yes. Sendcloud connects 170+ carriers under one platform. Switch carriers per order through shipping rules, manage all of them from one dashboard, and pull tracking from every carrier into the same view.

If a Relais Colis service hits delays, configure fallback rules to route to another carrier so customers still receive parcels on time.

Can my customers pick up parcels at Relais Colis service points?

Yes. Relais Colis service points appear in your checkout when you enable them in Sendcloud. Buyers pick a Relais Colis pickup location near them at order time, and Sendcloud handles the routing.

Can I handle returns through Relais Colis?

Yes. Relais Colis returns flow through Sendcloud's return portal: domestic returns and labelless QR returns (no printer needed at home). Customers request a return through your branded portal, Sendcloud generates the label or QR code, and the parcel comes back via Relais Colis. Refunds and exchanges follow your store's flow once the parcel is received.

How do I start shipping with Relais Colis through Sendcloud?

Relais Colis runs on a direct contract model. Connect your Relais Colis credentials in Sendcloud's My contracts tab to enable home delivery and pickup-point services across France.

For step-by-step instructions, see Sendcloud's Help Center article on Relais Colis setup.

What does Sendcloud add to my Relais Colis shipping?

Sendcloud connects your Relais Colis contract once and surfaces 9,000+ French service points in your checkout, supports bulky parcels up to 130kg, and connects paperless QR returns. Print labels in batch, route orders by service type or destination through shipping rules, and pair Relais Colis with home delivery and international carriers from your other 170+ Sendcloud-connected options.

Can I use my own Relais Colis contract instead of Sendcloud's rates?

Relais Colis runs on a direct contract model. You'll need an active Relais Colis account to ship through Sendcloud. Once your contract is connected, you ship at your negotiated rates and Sendcloud handles labels, customs, and tracking write-back.

Sendcloud's Lite, Growth, and Premium plans support own-contract carriers. See Sendcloud plans and pricing.

How much does shipping with Relais Colis cost?

Relais Colis pricing is set by your direct contract with Relais Colis. Sendcloud charges its plan fee for the platform (label printing, automation, tracking, returns), and Relais Colis bills you for actual shipments at your negotiated rates.

Sendcloud's Lite plan is the entry point for own-contract carriers. See Sendcloud plans and pricing.

Where does Relais Colis deliver?

Relais Colis delivers across France and Monaco. Relais Colis is a domestic-focused French service; pair with international carriers for cross-border orders.

How does tracking work with Relais Colis and Sendcloud?

Relais Colis tracking flows back for service-point pickup, home delivery, and QR-code return events. Sendcloud surfaces these in branded customer emails.

Can I combine Relais Colis with my other carriers?

Yes. Sendcloud connects 170+ carriers under one platform. Switch carriers per order through shipping rules, manage all of them from one dashboard, and pull tracking from every carrier into the same view.

If a Relais Colis service hits delays, configure fallback rules to route to another carrier so customers still receive parcels on time.

Can my customers pick up parcels at Relais Colis service points?

Yes. Relais Colis service points appear in your checkout when you enable them in Sendcloud. Buyers pick a Relais Colis pickup location near them at order time, and Sendcloud handles the routing.

Can I handle returns through Relais Colis?

Yes. Relais Colis returns flow through Sendcloud's return portal: domestic returns and labelless QR returns (no printer needed at home). Customers request a return through your branded portal, Sendcloud generates the label or QR code, and the parcel comes back via Relais Colis. Refunds and exchanges follow your store's flow once the parcel is received.

How do I start shipping with Relais Colis through Sendcloud?

Relais Colis runs on a direct contract model. Connect your Relais Colis credentials in Sendcloud's My contracts tab to enable home delivery and pickup-point services across France.

For step-by-step instructions, see Sendcloud's Help Center article on Relais Colis setup.

What does Sendcloud add to my Relais Colis shipping?

Sendcloud connects your Relais Colis contract once and surfaces 9,000+ French service points in your checkout, supports bulky parcels up to 130kg, and connects paperless QR returns. Print labels in batch, route orders by service type or destination through shipping rules, and pair Relais Colis with home delivery and international carriers from your other 170+ Sendcloud-connected options.

Can I use my own Relais Colis contract instead of Sendcloud's rates?

Relais Colis runs on a direct contract model. You'll need an active Relais Colis account to ship through Sendcloud. Once your contract is connected, you ship at your negotiated rates and Sendcloud handles labels, customs, and tracking write-back.

Sendcloud's Lite, Growth, and Premium plans support own-contract carriers. See Sendcloud plans and pricing.

How much does shipping with Relais Colis cost?

Relais Colis pricing is set by your direct contract with Relais Colis. Sendcloud charges its plan fee for the platform (label printing, automation, tracking, returns), and Relais Colis bills you for actual shipments at your negotiated rates.

Sendcloud's Lite plan is the entry point for own-contract carriers. See Sendcloud plans and pricing.

Where does Relais Colis deliver?

Relais Colis delivers across France and Monaco. Relais Colis is a domestic-focused French service; pair with international carriers for cross-border orders.

How does tracking work with Relais Colis and Sendcloud?

Relais Colis tracking flows back for service-point pickup, home delivery, and QR-code return events. Sendcloud surfaces these in branded customer emails.

Can I combine Relais Colis with my other carriers?

Yes. Sendcloud connects 170+ carriers under one platform. Switch carriers per order through shipping rules, manage all of them from one dashboard, and pull tracking from every carrier into the same view.

If a Relais Colis service hits delays, configure fallback rules to route to another carrier so customers still receive parcels on time.

Can my customers pick up parcels at Relais Colis service points?

Yes. Relais Colis service points appear in your checkout when you enable them in Sendcloud. Buyers pick a Relais Colis pickup location near them at order time, and Sendcloud handles the routing.

Can I handle returns through Relais Colis?

Yes. Relais Colis returns flow through Sendcloud's return portal: domestic returns and labelless QR returns (no printer needed at home). Customers request a return through your branded portal, Sendcloud generates the label or QR code, and the parcel comes back via Relais Colis. Refunds and exchanges follow your store's flow once the parcel is received.

Start shipping your orders in minutes

Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.

Start shipping your orders in minutes

Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.

Start shipping your orders in minutes

Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.