Ship with OnTime using Sendcloud

Connect your store to Sendcloud and OnTime to deliver next-day across Spain, Portugal, and the Spanish islands, with parcels up to 30kg.

Next-day delivery across Spain and Portugal

Ships to Balearic, Canary, Ceuta, and Melilla

Small parcels up to 30kg with returns

4.6 Shopify App Store

4.6 G2

4.3 Trustpilot

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IBERIAN EXPRESS NETWORK

Why ship with OnTime through Sendcloud

OnTime runs Iberian next-day delivery across Spain and Portugal, with full island coverage (Balearic, Canary, Ceuta, Melilla) and parcels up to 30kg. The carrier supports returns through XS Return services. Sendcloud connects your OnTime contract and applies shipping rules per order.

Next-day delivery across Spain and Portugal

Ships to Balearic, Canary, Ceuta, and Melilla

Small parcels up to 30kg with returns

OnTime

OnTime

shipping methods

Outgoing shipments

Pre-negotiated rates available?

OnTime

OnTime XS Services

Direct contract only

Returns

Pre-negotiated rates available?

OnTime

OnTime XS Return Services

Direct contract only

OnTime

shipping methods

Outgoing shipments

Pre-negotiated rates available?

OnTime

OnTime XS Services

Direct contract only

Returns

Pre-negotiated rates available?

OnTime

OnTime XS Return Services

Direct contract only

OnTime

shipping methods

Outgoing shipments

Pre-negotiated rates available?

OnTime

OnTime XS Services

Direct contract only

Returns

Pre-negotiated rates available?

OnTime

OnTime XS Return Services

Direct contract only

One workflow for Iberian express

Get the most out of OnTime with Sendcloud

OnTime

Ship more efficiently

Print OnTime labels in batch and route next-day delivery from one screen.

OnTime

Use your OnTime contract

Connect your OnTime credentials in Sendcloud and ship at your negotiated Iberian rates.

OnTime

Use every touchpoint

Branded tracking emails follow each parcel through pickup and delivery.

Access the best couriers, no matter how you ship

Option 1:

Ship with discounted rates

You'll need your own OnTime contract; many of our 170+ carriers offer pre-negotiated rates.

Instant access to 9,500+ shipping methods

Switch couriers with one click

Receive courier refunds 8x faster

Option 2:

Ship with your contracts

Upload your OnTime credentials and ship at your negotiated rates and methods.

Your own negotiated rates and methods

Insights into your shipping performance

Use Sendcloud rates as backup

MULTI-CARRIER STRATEGY

Combine OnTime with 170+ carriers

OnTime handles Iberian next-day delivery with full island coverage. Pair it with international carriers for orders beyond Iberia or with same-day specialists for the most urgent shipments.

How do I start shipping with OnTime through Sendcloud?

OnTime runs on a direct contract model with a kickback fee structure on Sendcloud. Connect your OnTime credentials in Sendcloud's My contracts tab to enable XS and XS Return services.

For step-by-step instructions, see Sendcloud's Help Center article on OnTime setup.

What does Sendcloud add to my OnTime shipping?

Sendcloud connects your OnTime contract once and routes Iberian orders through XS Services or XS Return Services per shipping rule, with full coverage of Spanish islands (Balearic, Canary, Ceuta, Melilla). Print labels in batch, pull tracking events back into branded customer emails, and pair OnTime with international and economy carriers from your other 170+ Sendcloud-connected options.

Can I use my own OnTime contract instead of Sendcloud's rates?

OnTime runs on a direct contract model. You'll need an active OnTime account to ship through Sendcloud. Once your contract is connected, you ship at your negotiated rates and Sendcloud handles labels, customs, and tracking write-back.

Sendcloud's Lite, Growth, and Premium plans support own-contract carriers. See Sendcloud plans and pricing.

How much does shipping with OnTime cost?

OnTime pricing is set by your direct contract with OnTime. Sendcloud charges its plan fee for the platform (label printing, automation, tracking, returns), and OnTime bills you for actual shipments at your negotiated rates.

Sendcloud's Lite plan is the entry point for own-contract carriers. See Sendcloud plans and pricing.

Where does OnTime deliver?

OnTime delivers across Spain (mainland + Balearic, Canary, Ceuta, Melilla) and Portugal. For non-EU shipments, Sendcloud generates customs documents from your order data automatically, including HS codes, weights, values, country of origin, and ICS2 compliance for shipments into the EU.

How does tracking work with OnTime and Sendcloud?

OnTime tracking flows back for collection, transit, and last-mile delivery events. Sendcloud surfaces these in branded customer emails.

Can I combine OnTime with my other carriers?

Yes. Sendcloud connects 170+ carriers under one platform. Switch carriers per order through shipping rules, manage all of them from one dashboard, and pull tracking from every carrier into the same view.

If a OnTime service hits delays, configure fallback rules to route to another carrier so customers still receive parcels on time.

Can I handle returns through OnTime?

Yes. OnTime returns flow through Sendcloud's return portal: domestic returns. Customers request a return through your branded portal, Sendcloud generates the label or QR code, and the parcel comes back via OnTime. Refunds and exchanges follow your store's flow once the parcel is received.

How do I start shipping with OnTime through Sendcloud?

OnTime runs on a direct contract model with a kickback fee structure on Sendcloud. Connect your OnTime credentials in Sendcloud's My contracts tab to enable XS and XS Return services.

For step-by-step instructions, see Sendcloud's Help Center article on OnTime setup.

What does Sendcloud add to my OnTime shipping?

Sendcloud connects your OnTime contract once and routes Iberian orders through XS Services or XS Return Services per shipping rule, with full coverage of Spanish islands (Balearic, Canary, Ceuta, Melilla). Print labels in batch, pull tracking events back into branded customer emails, and pair OnTime with international and economy carriers from your other 170+ Sendcloud-connected options.

Can I use my own OnTime contract instead of Sendcloud's rates?

OnTime runs on a direct contract model. You'll need an active OnTime account to ship through Sendcloud. Once your contract is connected, you ship at your negotiated rates and Sendcloud handles labels, customs, and tracking write-back.

Sendcloud's Lite, Growth, and Premium plans support own-contract carriers. See Sendcloud plans and pricing.

How much does shipping with OnTime cost?

OnTime pricing is set by your direct contract with OnTime. Sendcloud charges its plan fee for the platform (label printing, automation, tracking, returns), and OnTime bills you for actual shipments at your negotiated rates.

Sendcloud's Lite plan is the entry point for own-contract carriers. See Sendcloud plans and pricing.

Where does OnTime deliver?

OnTime delivers across Spain (mainland + Balearic, Canary, Ceuta, Melilla) and Portugal. For non-EU shipments, Sendcloud generates customs documents from your order data automatically, including HS codes, weights, values, country of origin, and ICS2 compliance for shipments into the EU.

How does tracking work with OnTime and Sendcloud?

OnTime tracking flows back for collection, transit, and last-mile delivery events. Sendcloud surfaces these in branded customer emails.

Can I combine OnTime with my other carriers?

Yes. Sendcloud connects 170+ carriers under one platform. Switch carriers per order through shipping rules, manage all of them from one dashboard, and pull tracking from every carrier into the same view.

If a OnTime service hits delays, configure fallback rules to route to another carrier so customers still receive parcels on time.

Can I handle returns through OnTime?

Yes. OnTime returns flow through Sendcloud's return portal: domestic returns. Customers request a return through your branded portal, Sendcloud generates the label or QR code, and the parcel comes back via OnTime. Refunds and exchanges follow your store's flow once the parcel is received.

How do I start shipping with OnTime through Sendcloud?

OnTime runs on a direct contract model with a kickback fee structure on Sendcloud. Connect your OnTime credentials in Sendcloud's My contracts tab to enable XS and XS Return services.

For step-by-step instructions, see Sendcloud's Help Center article on OnTime setup.

What does Sendcloud add to my OnTime shipping?

Sendcloud connects your OnTime contract once and routes Iberian orders through XS Services or XS Return Services per shipping rule, with full coverage of Spanish islands (Balearic, Canary, Ceuta, Melilla). Print labels in batch, pull tracking events back into branded customer emails, and pair OnTime with international and economy carriers from your other 170+ Sendcloud-connected options.

Can I use my own OnTime contract instead of Sendcloud's rates?

OnTime runs on a direct contract model. You'll need an active OnTime account to ship through Sendcloud. Once your contract is connected, you ship at your negotiated rates and Sendcloud handles labels, customs, and tracking write-back.

Sendcloud's Lite, Growth, and Premium plans support own-contract carriers. See Sendcloud plans and pricing.

How much does shipping with OnTime cost?

OnTime pricing is set by your direct contract with OnTime. Sendcloud charges its plan fee for the platform (label printing, automation, tracking, returns), and OnTime bills you for actual shipments at your negotiated rates.

Sendcloud's Lite plan is the entry point for own-contract carriers. See Sendcloud plans and pricing.

Where does OnTime deliver?

OnTime delivers across Spain (mainland + Balearic, Canary, Ceuta, Melilla) and Portugal. For non-EU shipments, Sendcloud generates customs documents from your order data automatically, including HS codes, weights, values, country of origin, and ICS2 compliance for shipments into the EU.

How does tracking work with OnTime and Sendcloud?

OnTime tracking flows back for collection, transit, and last-mile delivery events. Sendcloud surfaces these in branded customer emails.

Can I combine OnTime with my other carriers?

Yes. Sendcloud connects 170+ carriers under one platform. Switch carriers per order through shipping rules, manage all of them from one dashboard, and pull tracking from every carrier into the same view.

If a OnTime service hits delays, configure fallback rules to route to another carrier so customers still receive parcels on time.

Can I handle returns through OnTime?

Yes. OnTime returns flow through Sendcloud's return portal: domestic returns. Customers request a return through your branded portal, Sendcloud generates the label or QR code, and the parcel comes back via OnTime. Refunds and exchanges follow your store's flow once the parcel is received.

Start shipping your orders in minutes

Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.

Start shipping your orders in minutes

Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.

Start shipping your orders in minutes

Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.