
Ever tried to become a DHL customer, only to find your shipping volume was too low? Traditionally, becoming a DHL business customer required a certain minimum volume per year. Through Sendcloud, that changes: you can benefit from advantageous DHL conditions from your very first shipment, with no minimum volume. Here's how it works and how you benefit as an online retailer.
Becoming a DHL customer pays off
Whether you're already selling online or planning to start, you can become a DHL business customer from the first parcel and benefit from the advantageous conditions for business customers, quickly and easily via Sendcloud. Online business has become essential for many, and whether you sell clothing, jewelry, cosmetics, sporting goods, electronics, or toys, you may not want to commit to a single carrier when starting out, yet you should still enjoy all the advantages of a business customer from day one.
How do I become a DHL business customer?
If you want to become a DHL customer, sign up with Sendcloud and register there. On our platform, anyone can set up a DHL business contract, from the very first shipment. Once done, you can start shipping flexibly through Sendcloud.

As a DHL business customer you benefit from:
Favorable shipping rates
Free pickup of shipments when needed
Use of DHL returns and parcel-outlet routing, plus add-on services like age verification, personal handover, or preferred delivery day
Access to Warenpost for cost-effective, secure shipping of small-format items
What does it cost to become a DHL business customer?
The contract itself doesn't create extra costs; on the contrary, as a business customer you benefit from more favorable prices, use fast express options, and can rely on parcel-outlet routing to keep returns as low as possible, free for business customers and available via Sendcloud. You also get a shipping partner that scores on sustainability with its GoGreen offers, from surcharges as low as €0.01 to €0.02 per parcel. On parcel prices, business customers typically save a meaningful percentage compared with regular rates, depending on size, weight, destination country, and any add-on services.
Do I have to ship everything with DHL after signing?
Of course not. You can keep comparing carriers and always ship with whichever offers the best conditions for your shipment. Most have their own platforms for processing and tracking, which sounds like a hassle, and it is, unless you sign up with Sendcloud. The handy thing about Sendcloud is that you can connect your DHL business contract and see and manage all your shipments, whatever the carrier, on one platform, including smart shipping rules for automation, branded tracking, your own returns portal, and more.
Become a DHL customer via Sendcloud, from the first shipment
Through Sendcloud you can set up your own DHL business contract from the first parcel, not just above a minimum volume. You then benefit not only from the advantages of DHL business shipping but also from all the other Sendcloud benefits, such as connecting multiple carrier contracts, flexible shipping with the carriers and methods of your choice, automation with smart shipping rules, one-click label printing, order picking, branded tracking and returns, easy integration with your e-commerce and logistics systems, and an analytics dashboard.
Want to find out more about how Sendcloud works with DHL, or start shipping with DHL? Visit our DHL carrier page.

Author and researcher
Combining expertise in event marketing and communication design, Alexandra leads global event and partner marketing initiatives at Sendcloud for the e-commerce and logistics industry.

Subject matter expert
Bart Michiels is Product Lead at Sendcloud with expertise in parcel carrier performance, shipping technology, and logistics operations. He shares data-driven insights to help online retailers optimize their carrier strategy and delivery experience.
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