Shopify tracking that builds your brand
Shopify gives merchants everything they need to sell. Sendcloud makes shipping perform. From the moment an order ships, Sendcloud turns real-time delivery data into automated customer communication, proactive support workflows, and a branded post-purchase experience that keeps customers coming back.
No coding required
No credit card required
Cancel anytime
More than 2,600 five star reviews
Shopify tracking that builds your brand
Shopify gives merchants everything they need to sell. Sendcloud makes shipping perform. From the moment an order ships, Sendcloud turns real-time delivery data into automated customer communication, proactive support workflows, and a branded post-purchase experience that keeps customers coming back.
No coding required
No credit card required
Cancel anytime
More than 2,600 five star reviews
Shopify tracking that builds your brand
Shopify gives merchants everything they need to sell. Sendcloud makes shipping perform. From the moment an order ships, Sendcloud turns real-time delivery data into automated customer communication, proactive support workflows, and a branded post-purchase experience that keeps customers coming back.
No coding required
No credit card required
Cancel anytime
More than 2,600 five star reviews
Go beyond basic Shopify tracking
Your brand in the spotlight
Replace generic courier tracking pages with a fully branded experience that matches your store. Keep customers connected to your brand from shipment to delivery.
Customers always in the know
Give customers the updates they need, before they have to look. Shoppers stay informed without having to check courier websites.
More control after checkout
Get control over the post-purchase experience with branded tracking pages, customised notifications, and real-time delivery visibility.
Your brand in the spotlight
Replace generic courier tracking pages with a fully branded experience that matches your store. Keep customers connected to your brand from shipment to delivery.
Customers always in the know
Give customers the updates they need, before they have to look. Shoppers stay informed without having to check courier websites.
More control after checkout
Get control over the post-purchase experience with branded tracking pages, customised notifications, and real-time delivery visibility.
Your brand in the spotlight
Replace generic courier tracking pages with a fully branded experience that matches your store. Keep customers connected to your brand from shipment to delivery.
Customers always in the know
Give customers the updates they need, before they have to look. Shoppers stay informed without having to check courier websites.
More control after checkout
Get control over the post-purchase experience with branded tracking pages, customised notifications, and real-time delivery visibility.
Give customers a better tracking experience
Give customers a better tracking experience
Give customers a better tracking experience
Keep customers engaged after checkout
Every delivery update is a chance to strengthen your brand. Send branded, automated tracking emails and SMS updates that keep customers informed while driving them back to your store.
Keep customers engaged after checkout
Every delivery update is a chance to strengthen your brand. Send branded, automated tracking emails and SMS updates that keep customers informed while driving them back to your store.
Keep customers engaged after checkout
Every delivery update is a chance to strengthen your brand. Send branded, automated tracking emails and SMS updates that keep customers informed while driving them back to your store.
Reduce WISMO tickets with proactive delivery updates
Customers shouldn't need to contact support to ask where their order is. Automatically notify shoppers when an order ships, is delayed, out for delivery, or delivered. Fewer support tickets. Better customer experience.
Reduce WISMO tickets with proactive delivery updates
Customers shouldn't need to contact support to ask where their order is. Automatically notify shoppers when an order ships, is delayed, out for delivery, or delivered. Fewer support tickets. Better customer experience.
Reduce WISMO tickets with proactive delivery updates
Customers shouldn't need to contact support to ask where their order is. Automatically notify shoppers when an order ships, is delayed, out for delivery, or delivered. Fewer support tickets. Better customer experience.
Stay on top of delivery issues
Monitor shipments in real time and spot delays or delivery exceptions before they turn into customer complaints. Stay one step ahead when something goes wrong.
Stay on top of delivery issues
Monitor shipments in real time and spot delays or delivery exceptions before they turn into customer complaints. Stay one step ahead when something goes wrong.
Stay on top of delivery issues
Monitor shipments in real time and spot delays or delivery exceptions before they turn into customer complaints. Stay one step ahead when something goes wrong.
Better delivery. Faster support. Fewer tickets.
“Before Sendcloud, we reactively handled each delivery issue. Now customers are notified of any issues before they even notice, without the team having to follow up.”
87%
of delivery-related tickets now automated
97%
reduction in resolution time
Better delivery. Faster support. Fewer tickets.
“Before Sendcloud, we reactively handled each delivery issue. Now customers are notified of any issues before they even notice, without the team having to follow up.”
87%
of delivery-related tickets now automated
97%
reduction in resolution time
Better delivery. Faster support. Fewer tickets.
“Before Sendcloud, we reactively handled each delivery issue. Now customers are notified of any issues before they even notice, without the team having to follow up.”
87%
of delivery-related tickets now automated
97%
reduction in resolution time
Shopify tracking FAQs
How does Shopify order tracking work?
Shopify provides basic order tracking by sharing courier tracking information with customers after an order ships. While this helps customers see where their package is, merchants have limited control over the tracking experience, branding, and delivery communication.
Sendcloud builds on Shopify tracking with branded tracking pages, proactive delivery notifications, and a more consistent post-purchase experience.
Can I customise Shopify tracking notifications?
Yes. With Sendcloud, you can customise your tracking emails and tracking page to create a more consistent, branded post-purchase experience. Instead of relying on each courier's communication, you can keep customers connected to your brand throughout the delivery journey.
You can also use tracking communications as additional customer touchpoints to promote offers and encouraging repeat purchases.
How can I reduce WISMO tickets for my Shopify store?
Keep customers informed before they need to ask. With Sendcloud, you can proactively communicate delivery updates and potential delays throughout the shipping journey, giving customers clearer visibility into where their order is.
That means fewer customers need to contact your support team just to ask “Where is my order?”, reducing pressure on customer service.
Does Sendcloud integrate with Shopify?
Yes. Sendcloud connects directly with Shopify and lets merchants manage shipping, tracking, and returns from one platform. For growing Shopify stores, Sendcloud also supports multi-carrier shipping and automation, making it easier to scale your shipping setup as order volumes and operational complexity increase.
What's the difference between Shopify tracking and Sendcloud tracking?
Shopify tracking provides basic shipment updates and courier tracking links. Sendcloud helps merchants create a branded tracking experience with customised tracking pages, proactive delivery notifications, and greater visibility into the delivery journey.
Instead of sending customers to generic courier websites, Sendcloud keeps them engaged with your brand from shipment to delivery.
Shopify tracking FAQs
How does Shopify order tracking work?
Shopify provides basic order tracking by sharing courier tracking information with customers after an order ships. While this helps customers see where their package is, merchants have limited control over the tracking experience, branding, and delivery communication.
Sendcloud builds on Shopify tracking with branded tracking pages, proactive delivery notifications, and a more consistent post-purchase experience.
Can I customise Shopify tracking notifications?
Yes. With Sendcloud, you can customise your tracking emails and tracking page to create a more consistent, branded post-purchase experience. Instead of relying on each courier's communication, you can keep customers connected to your brand throughout the delivery journey.
You can also use tracking communications as additional customer touchpoints to promote offers and encouraging repeat purchases.
How can I reduce WISMO tickets for my Shopify store?
Keep customers informed before they need to ask. With Sendcloud, you can proactively communicate delivery updates and potential delays throughout the shipping journey, giving customers clearer visibility into where their order is.
That means fewer customers need to contact your support team just to ask “Where is my order?”, reducing pressure on customer service.
Does Sendcloud integrate with Shopify?
Yes. Sendcloud connects directly with Shopify and lets merchants manage shipping, tracking, and returns from one platform. For growing Shopify stores, Sendcloud also supports multi-carrier shipping and automation, making it easier to scale your shipping setup as order volumes and operational complexity increase.
What's the difference between Shopify tracking and Sendcloud tracking?
Shopify tracking provides basic shipment updates and courier tracking links. Sendcloud helps merchants create a branded tracking experience with customised tracking pages, proactive delivery notifications, and greater visibility into the delivery journey.
Instead of sending customers to generic courier websites, Sendcloud keeps them engaged with your brand from shipment to delivery.
Shopify tracking FAQs
How does Shopify order tracking work?
Shopify provides basic order tracking by sharing courier tracking information with customers after an order ships. While this helps customers see where their package is, merchants have limited control over the tracking experience, branding, and delivery communication.
Sendcloud builds on Shopify tracking with branded tracking pages, proactive delivery notifications, and a more consistent post-purchase experience.
Can I customise Shopify tracking notifications?
Yes. With Sendcloud, you can customise your tracking emails and tracking page to create a more consistent, branded post-purchase experience. Instead of relying on each courier's communication, you can keep customers connected to your brand throughout the delivery journey.
You can also use tracking communications as additional customer touchpoints to promote offers and encouraging repeat purchases.
How can I reduce WISMO tickets for my Shopify store?
Keep customers informed before they need to ask. With Sendcloud, you can proactively communicate delivery updates and potential delays throughout the shipping journey, giving customers clearer visibility into where their order is.
That means fewer customers need to contact your support team just to ask “Where is my order?”, reducing pressure on customer service.
Does Sendcloud integrate with Shopify?
Yes. Sendcloud connects directly with Shopify and lets merchants manage shipping, tracking, and returns from one platform. For growing Shopify stores, Sendcloud also supports multi-carrier shipping and automation, making it easier to scale your shipping setup as order volumes and operational complexity increase.
What's the difference between Shopify tracking and Sendcloud tracking?
Shopify tracking provides basic shipment updates and courier tracking links. Sendcloud helps merchants create a branded tracking experience with customised tracking pages, proactive delivery notifications, and greater visibility into the delivery journey.
Instead of sending customers to generic courier websites, Sendcloud keeps them engaged with your brand from shipment to delivery.
Upgrade your Shopify tracking experience
Upgrade your Shopify tracking experience
Upgrade your Shopify tracking experience
No coding required
No credit card required
Cancel anytime
100+
e-commerce integrations
170+
courier connections across Europe
9,500+
shipping methods available
30,000+
businesses who trust Sendcloud
No coding required
No credit card required
Cancel anytime
30,000+
Return shipping methods
77%
Average cost savings
100+
Return delivery partners
Up to 69%
Process automation
No coding required
No credit card required
Cancel anytime
30,000+
Return shipping methods
77%
Average cost savings
100+
Return delivery partners
Up to 69%
Process automation
Product
Solutions
Integrations
© 2026 Sendcloud. All rights reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01
Product
Integrations
Solutions
Resources
© 2026 Sendcloud. All rights reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01
Product
© 2026 Sendcloud. All rights reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01