Reliable parcel tracking software
for every delivery
Say goodbye to the hassle of searching for parcel statuses and handling endless WISMO calls. With Sendcloud’s parcel tracking software, you can track all shipments in one place, monitor performance, and automatically inform customers at crucial moments. Stay on top of your deliveries effortlessly.
“With Sendcloud we prevent questions about the delivery and remove the frustration for our customers.”
Travelbags
See all shipments at a glance
Consolidate the status of every parcel into one intuitive dashboard. Regardless of the courier or destination, enjoy seamless visibility and control over your entire shipping process with our parcel tracking software.
Cut WISMO tickets by up to 55%
Reduce “Where Is My Order?” enquiries. Keep customers informed, foresee disruptions and proactively communicate updates to lighten the load on your support team.
Boost your delivery performance
Turn shipping data into smarter decisions. Evaluate couriers, select optimal methods, and receive tailored recommendations to enhance delivery efficiency and customer satisfaction.
See all shipments at a glance
Consolidate the status of every parcel into one intuitive dashboard. Regardless of the courier or destination, enjoy seamless visibility and control over your entire shipping process with our parcel tracking software.
Cut WISMO tickets by up to 55%
Reduce “Where Is My Order?” enquiries. Keep customers informed, foresee disruptions and proactively communicate updates to lighten the load on your support team.
Boost your delivery performance
Turn shipping data into smarter decisions. Evaluate couriers, select optimal methods, and receive tailored recommendations to enhance delivery efficiency and customer satisfaction.
See all shipments at a glance
Consolidate the status of every parcel into one intuitive dashboard. Regardless of the courier or destination, enjoy seamless visibility and control over your entire shipping process with our parcel tracking software.
Cut WISMO tickets by up to 55%
Reduce “Where Is My Order?” enquiries. Keep customers informed, foresee disruptions and proactively communicate updates to lighten the load on your support team.
Boost your delivery performance
Turn shipping data into smarter decisions. Evaluate couriers, select optimal methods, and receive tailored recommendations to enhance delivery efficiency and customer satisfaction.
How does our shipment tracking software work?
Access detailed statuses from any courier worldwide
Get real-time updates from any courier, anywhere. Track every parcel across borders with ease, ensuring you and your customers stay informed at every step.
Let customers track their parcel without leaving your website
Keep your customers informed the way they prefer. Embed an easy-to-use tracking widget on your site, send automatic updates, and offer a branded tracking page for a seamless experience with Sendcloud’s parcel tracking software.
Solve shipping issues before your customers do
Detect and resolve disruptions earlier with advanced parcel monitoring. With Shipping Intelligence, you get access to historical data that predicts delivery times and delays with up to 91% accuracy.
Choose the best couriers for your business based on data
Gut feeling is great, but data is better. Evaluate and compare courier performance based on years of shipping data with our parcel tracking software. Get tailored recommendations based on price, speed and performance to make strategic courier decisions.
Synchronise tracking data with your webshop
Integrate directly with systems like Shopify, Zendesk, WooCommerce, Magento, Adobe, Shopware, BigCommerce, and more. Keep your entire e-commerce setup in sync and running smoothly.
Automatically inform customers in their own language
Send automatic delivery updates via email and SMS to enhance the customer journey. Drive cross-sales for your online store—all in your customer’s local language, effortlessly.
What our customers say
At Sendcloud, our customers are at the heart of everything we do. Their feedback drives us to innovate, adapt, and stay flexible in meeting the ever-changing demands of today’s market.
Boots 🇬🇧
"Since we implemented Sendcloud, our customer reviews have gone up and the number of customer service questions has gone down"
PittaRosso 🇮🇹
"By offering new services like last-mile tracking, we provide customers with more than just delivery updates — we offer a personalized delivery experience that boosts customer satisfaction."
World Wide Lighting 🇳🇱
"Over the last year, we have seen a 35% decrease in "Where is my order?" questions, while 9 out of 10 customers say they appreciate proactive delivery communications"
Duke Distillery 🇩🇪
"Our customers also benefit from this cooperation. The tracking of orders has become much easier, more accurate and more transparent by sending automatized and personalized track & trace messages."
Friandries 🇳🇱
"With Sendcloud's multi-carrier solution and personalized tracking, we can meet our customers' expectations."
Fitwinkel 🇳🇱
"Since we started using Sendcloud's tracking software, we've seen a significant decrease in WISMO inquiries."
Boots 🇬🇧
"Since we implemented Sendcloud, our customer reviews have gone up and the number of customer service questions has gone down"
PittaRosso 🇮🇹
"By offering new services like last-mile tracking, we provide customers with more than just delivery updates — we offer a personalized delivery experience that boosts customer satisfaction."
World Wide Lighting 🇳🇱
"Over the last year, we have seen a 35% decrease in "Where is my order?" questions, while 9 out of 10 customers say they appreciate proactive delivery communications"
Duke Distillery 🇩🇪
"Our customers also benefit from this cooperation. The tracking of orders has become much easier, more accurate and more transparent by sending automatized and personalized track & trace messages."
Friandries 🇳🇱
"With Sendcloud's multi-carrier solution and personalized tracking, we can meet our customers' expectations."
Fitwinkel 🇳🇱
"Since we started using Sendcloud's tracking software, we've seen a significant decrease in WISMO inquiries."
Boots 🇬🇧
"Since we implemented Sendcloud, our customer reviews have gone up and the number of customer service questions has gone down"
PittaRosso 🇮🇹
"By offering new services like last-mile tracking, we provide customers with more than just delivery updates — we offer a personalized delivery experience that boosts customer satisfaction."
World Wide Lighting 🇳🇱
"Over the last year, we have seen a 35% decrease in "Where is my order?" questions, while 9 out of 10 customers say they appreciate proactive delivery communications"
Duke Distillery 🇩🇪
"Our customers also benefit from this cooperation. The tracking of orders has become much easier, more accurate and more transparent by sending automatized and personalized track & trace messages."
Friandries 🇳🇱
"With Sendcloud's multi-carrier solution and personalized tracking, we can meet our customers' expectations."
Fitwinkel 🇳🇱
"Since we started using Sendcloud's tracking software, we've seen a significant decrease in WISMO inquiries."
Boots 🇬🇧
"Since we implemented Sendcloud, our customer reviews have gone up and the number of customer service questions has gone down"
PittaRosso 🇮🇹
"By offering new services like last-mile tracking, we provide customers with more than just delivery updates — we offer a personalized delivery experience that boosts customer satisfaction."
World Wide Lighting 🇳🇱
"Over the last year, we have seen a 35% decrease in "Where is my order?" questions, while 9 out of 10 customers say they appreciate proactive delivery communications"
Duke Distillery 🇩🇪
"Our customers also benefit from this cooperation. The tracking of orders has become much easier, more accurate and more transparent by sending automatized and personalized track & trace messages."
Friandries 🇳🇱
"With Sendcloud's multi-carrier solution and personalized tracking, we can meet our customers' expectations."
Fitwinkel 🇳🇱
"Since we started using Sendcloud's tracking software, we've seen a significant decrease in WISMO inquiries."
What our customers say
At Sendcloud, our customers are at the heart of everything we do. Their feedback drives us to innovate, adapt, and stay flexible in meeting the ever-changing demands of today’s market.
Boots 🇬🇧
"Since we implemented Sendcloud, our customer reviews have gone up and the number of customer service questions has gone down"
PittaRosso 🇮🇹
"By offering new services like last-mile tracking, we provide customers with more than just delivery updates — we offer a personalized delivery experience that boosts customer satisfaction."
World Wide Lighting 🇳🇱
"Over the last year, we have seen a 35% decrease in "Where is my order?" questions, while 9 out of 10 customers say they appreciate proactive delivery communications"
Duke Distillery 🇩🇪
"Our customers also benefit from this cooperation. The tracking of orders has become much easier, more accurate and more transparent by sending automatized and personalized track & trace messages."
Friandries 🇳🇱
"With Sendcloud's multi-carrier solution and personalized tracking, we can meet our customers' expectations."
Fitwinkel 🇳🇱
"Since we started using Sendcloud's tracking software, we've seen a significant decrease in WISMO inquiries."
Boots 🇬🇧
"Since we implemented Sendcloud, our customer reviews have gone up and the number of customer service questions has gone down"
PittaRosso 🇮🇹
"By offering new services like last-mile tracking, we provide customers with more than just delivery updates — we offer a personalized delivery experience that boosts customer satisfaction."
World Wide Lighting 🇳🇱
"Over the last year, we have seen a 35% decrease in "Where is my order?" questions, while 9 out of 10 customers say they appreciate proactive delivery communications"
Duke Distillery 🇩🇪
"Our customers also benefit from this cooperation. The tracking of orders has become much easier, more accurate and more transparent by sending automatized and personalized track & trace messages."
Friandries 🇳🇱
"With Sendcloud's multi-carrier solution and personalized tracking, we can meet our customers' expectations."
Fitwinkel 🇳🇱
"Since we started using Sendcloud's tracking software, we've seen a significant decrease in WISMO inquiries."
Boots 🇬🇧
"Since we implemented Sendcloud, our customer reviews have gone up and the number of customer service questions has gone down"
PittaRosso 🇮🇹
"By offering new services like last-mile tracking, we provide customers with more than just delivery updates — we offer a personalized delivery experience that boosts customer satisfaction."
World Wide Lighting 🇳🇱
"Over the last year, we have seen a 35% decrease in "Where is my order?" questions, while 9 out of 10 customers say they appreciate proactive delivery communications"
Duke Distillery 🇩🇪
"Our customers also benefit from this cooperation. The tracking of orders has become much easier, more accurate and more transparent by sending automatized and personalized track & trace messages."
Friandries 🇳🇱
"With Sendcloud's multi-carrier solution and personalized tracking, we can meet our customers' expectations."
Fitwinkel 🇳🇱
"Since we started using Sendcloud's tracking software, we've seen a significant decrease in WISMO inquiries."
Boots 🇬🇧
"Since we implemented Sendcloud, our customer reviews have gone up and the number of customer service questions has gone down"
PittaRosso 🇮🇹
"By offering new services like last-mile tracking, we provide customers with more than just delivery updates — we offer a personalized delivery experience that boosts customer satisfaction."
World Wide Lighting 🇳🇱
"Over the last year, we have seen a 35% decrease in "Where is my order?" questions, while 9 out of 10 customers say they appreciate proactive delivery communications"
Duke Distillery 🇩🇪
"Our customers also benefit from this cooperation. The tracking of orders has become much easier, more accurate and more transparent by sending automatized and personalized track & trace messages."
Friandries 🇳🇱
"With Sendcloud's multi-carrier solution and personalized tracking, we can meet our customers' expectations."
Fitwinkel 🇳🇱
"Since we started using Sendcloud's tracking software, we've seen a significant decrease in WISMO inquiries."
What our customers say
At Sendcloud, our customers are at the heart of everything we do. Their feedback drives us to innovate, adapt, and stay flexible in meeting the ever-changing demands of today’s market.
Boots 🇬🇧
"Since we implemented Sendcloud, our customer reviews have gone up and the number of customer service questions has gone down"
PittaRosso 🇮🇹
"By offering new services like last-mile tracking, we provide customers with more than just delivery updates — we offer a personalized delivery experience that boosts customer satisfaction."
World Wide Lighting 🇳🇱
"Over the last year, we have seen a 35% decrease in "Where is my order?" questions, while 9 out of 10 customers say they appreciate proactive delivery communications"
Duke Distillery 🇩🇪
"Our customers also benefit from this cooperation. The tracking of orders has become much easier, more accurate and more transparent by sending automatized and personalized track & trace messages."
Friandries 🇳🇱
"With Sendcloud's multi-carrier solution and personalized tracking, we can meet our customers' expectations."
Fitwinkel 🇳🇱
"Since we started using Sendcloud's tracking software, we've seen a significant decrease in WISMO inquiries."
Boots 🇬🇧
"Since we implemented Sendcloud, our customer reviews have gone up and the number of customer service questions has gone down"
PittaRosso 🇮🇹
"By offering new services like last-mile tracking, we provide customers with more than just delivery updates — we offer a personalized delivery experience that boosts customer satisfaction."
World Wide Lighting 🇳🇱
"Over the last year, we have seen a 35% decrease in "Where is my order?" questions, while 9 out of 10 customers say they appreciate proactive delivery communications"
Duke Distillery 🇩🇪
"Our customers also benefit from this cooperation. The tracking of orders has become much easier, more accurate and more transparent by sending automatized and personalized track & trace messages."
Friandries 🇳🇱
"With Sendcloud's multi-carrier solution and personalized tracking, we can meet our customers' expectations."
Fitwinkel 🇳🇱
"Since we started using Sendcloud's tracking software, we've seen a significant decrease in WISMO inquiries."
Boots 🇬🇧
"Since we implemented Sendcloud, our customer reviews have gone up and the number of customer service questions has gone down"
PittaRosso 🇮🇹
"By offering new services like last-mile tracking, we provide customers with more than just delivery updates — we offer a personalized delivery experience that boosts customer satisfaction."
World Wide Lighting 🇳🇱
"Over the last year, we have seen a 35% decrease in "Where is my order?" questions, while 9 out of 10 customers say they appreciate proactive delivery communications"
Duke Distillery 🇩🇪
"Our customers also benefit from this cooperation. The tracking of orders has become much easier, more accurate and more transparent by sending automatized and personalized track & trace messages."
Friandries 🇳🇱
"With Sendcloud's multi-carrier solution and personalized tracking, we can meet our customers' expectations."
Fitwinkel 🇳🇱
"Since we started using Sendcloud's tracking software, we've seen a significant decrease in WISMO inquiries."
Boots 🇬🇧
"Since we implemented Sendcloud, our customer reviews have gone up and the number of customer service questions has gone down"
PittaRosso 🇮🇹
"By offering new services like last-mile tracking, we provide customers with more than just delivery updates — we offer a personalized delivery experience that boosts customer satisfaction."
World Wide Lighting 🇳🇱
"Over the last year, we have seen a 35% decrease in "Where is my order?" questions, while 9 out of 10 customers say they appreciate proactive delivery communications"
Duke Distillery 🇩🇪
"Our customers also benefit from this cooperation. The tracking of orders has become much easier, more accurate and more transparent by sending automatized and personalized track & trace messages."
Friandries 🇳🇱
"With Sendcloud's multi-carrier solution and personalized tracking, we can meet our customers' expectations."
Fitwinkel 🇳🇱
"Since we started using Sendcloud's tracking software, we've seen a significant decrease in WISMO inquiries."
Ready to own your tracking process? We've got you covered.
Discover how to optimise your tracking with tips and strategies from our blog posts and guides.
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Compare the best Shopify shipping apps for automation, carriers, labels, tracking, returns and international shipping. Find the right app for your store.
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Learn how Shopify shipping automation helps you automate fulfilment workflows, reduce shipping errors, save time, and scale with Sendcloud.
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Best 9 Shipping Data Analytics Software Tools (2026)
FAQs
What is parcel tracking?
Parcel tracking is a system that allows you to monitor the progress of your shipments in real time. It provides detailed information about the location and status of a parcel from the moment it is dispatched until it is delivered.
How can I track a parcel?
Generally, businesses can track parcels by using the tracking number provided by the courier. With Sendcloud, you can simplify this process by accessing our unified tracking dashboard. Log in to your Sendcloud account to get real-time updates on all your shipments. Additionally, you can integrate our tracking data directly into systems like Shopify, Zendesk, WooCommerce, and more, ensuring seamless monitoring of all your parcels.
How does parcel tracking work?
Parcel tracking works by assigning a unique tracking number to each shipment. This number is scanned at various checkpoints along the delivery route, providing real-time updates on the parcel’s status. These updates are then available through our tracking system, which you can access at any time.
How do delivery companies track parcels?
Delivery companies track parcels using a combination of barcode scanning, GPS technology, and real-time data integration. Each parcel is scanned at different stages of the delivery process, allowing for precise tracking and status updates that are accessible to both the sender and recipient.
What are the benefits of tracking?
Enhanced customer satisfaction: Keep customers informed about their delivery status, reducing anxiety and increasing trust.
Operational efficiency: Streamline your logistics by monitoring all shipments in one overview and anticipating any issues.
Reduced WISMO enquiries: Proactively inform customers about their parcels, significantly decreasing the number of “Where Is My Order?” calls.
Improved delivery performance: Use tracking data to evaluate and choose the best couriers, ensuring timely and reliable deliveries.
Increased transparency: Provide clear and accurate delivery information, fostering better communication with your customers.
FAQs
What is parcel tracking?
Parcel tracking is a system that allows you to monitor the progress of your shipments in real time. It provides detailed information about the location and status of a parcel from the moment it is dispatched until it is delivered.
How can I track a parcel?
Generally, businesses can track parcels by using the tracking number provided by the courier. With Sendcloud, you can simplify this process by accessing our unified tracking dashboard. Log in to your Sendcloud account to get real-time updates on all your shipments. Additionally, you can integrate our tracking data directly into systems like Shopify, Zendesk, WooCommerce, and more, ensuring seamless monitoring of all your parcels.
How does parcel tracking work?
Parcel tracking works by assigning a unique tracking number to each shipment. This number is scanned at various checkpoints along the delivery route, providing real-time updates on the parcel’s status. These updates are then available through our tracking system, which you can access at any time.
How do delivery companies track parcels?
Delivery companies track parcels using a combination of barcode scanning, GPS technology, and real-time data integration. Each parcel is scanned at different stages of the delivery process, allowing for precise tracking and status updates that are accessible to both the sender and recipient.
What are the benefits of tracking?
Enhanced customer satisfaction: Keep customers informed about their delivery status, reducing anxiety and increasing trust.
Operational efficiency: Streamline your logistics by monitoring all shipments in one overview and anticipating any issues.
Reduced WISMO enquiries: Proactively inform customers about their parcels, significantly decreasing the number of “Where Is My Order?” calls.
Improved delivery performance: Use tracking data to evaluate and choose the best couriers, ensuring timely and reliable deliveries.
Increased transparency: Provide clear and accurate delivery information, fostering better communication with your customers.
FAQs
What is parcel tracking?
Parcel tracking is a system that allows you to monitor the progress of your shipments in real time. It provides detailed information about the location and status of a parcel from the moment it is dispatched until it is delivered.
How can I track a parcel?
Generally, businesses can track parcels by using the tracking number provided by the courier. With Sendcloud, you can simplify this process by accessing our unified tracking dashboard. Log in to your Sendcloud account to get real-time updates on all your shipments. Additionally, you can integrate our tracking data directly into systems like Shopify, Zendesk, WooCommerce, and more, ensuring seamless monitoring of all your parcels.
How does parcel tracking work?
Parcel tracking works by assigning a unique tracking number to each shipment. This number is scanned at various checkpoints along the delivery route, providing real-time updates on the parcel’s status. These updates are then available through our tracking system, which you can access at any time.
How do delivery companies track parcels?
Delivery companies track parcels using a combination of barcode scanning, GPS technology, and real-time data integration. Each parcel is scanned at different stages of the delivery process, allowing for precise tracking and status updates that are accessible to both the sender and recipient.
What are the benefits of tracking?
Enhanced customer satisfaction: Keep customers informed about their delivery status, reducing anxiety and increasing trust.
Operational efficiency: Streamline your logistics by monitoring all shipments in one overview and anticipating any issues.
Reduced WISMO enquiries: Proactively inform customers about their parcels, significantly decreasing the number of “Where Is My Order?” calls.
Improved delivery performance: Use tracking data to evaluate and choose the best couriers, ensuring timely and reliable deliveries.
Increased transparency: Provide clear and accurate delivery information, fostering better communication with your customers.
Unlock full shipment visibility now
Take control of your logistics with detailed tracking across all couriers and destinations. Reduce WISMO calls and make data-driven decisions to boost delivery performance.
Product
Solutions
Integrations
© 2026 Sendcloud. All rights reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01
Product
Integrations
Solutions
Resources
© 2026 Sendcloud. All rights reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01
Product
© 2026 Sendcloud. All rights reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01