Zeldi Smulders

New feature boosts support teams’ efficiency by automating carrier claims  London, 12 May 2025 – Delivery issues remain a key challenge in e-commerce, with Sendcloud data showing 5.8% of parcels...

If you run an e-commerce store or manage a customer service team, you’ve likely faced this: a flood of “Where is my order?” (WISMO) calls and emails. It’s tiring for your…

The end-of-year holidays are fast approaching — it’s time to start thinking about the last posting dates for Christmas 2024. During this time, carriers are working at full speed to...

Navigating international shipping regulations can be daunting, especially when it comes to customs declarations—but it doesn’t have to be! In this comprehensive guide, we’ll demystify CN22 and CN23 forms, which…

Looking for a faster, more efficient way to handle your e-commerce business’s logistics?  You may have heard about third-party logistics (3PL) providers, but aren’t sure where to start.  This quick...

A Certificate of Origin (CO) is a document that provides information about the country of manufacture for a product involved in international trade. This document certifies the non-preferential origin of…